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Test results for 4SNS/1/40000000'TmOP Error.

Hey Guys,

Some of you have reported getting this 4SNS/1/40000000'TmOP error when running the AHT. Well I got it too on a week 12 MacBook and on a week 9, both stock 1.83Ghz. After searching through several posts on this board, the users who have had this error report that it's based on heat and it only happens when the machine was heavily used and they seem to think that this is the cause for the macbook running so hot. They also reported that the fans don't work on machines that exibit this error (that is wrong). I set out to test all these conclusions and this and to see where this error comes from and I found some interesting things that you may all love to know and I think it is part of every macbook to date.

The Tests: All in extended mode with stock apple ram

1) AHT was run 35 times on Extended mode only on battery and no error showed up.
2) AHT was run 35 times with battery fully charged and adapter plugged in on green LED (not amber) with no errors. (battery was not calibrated). This test was ran with calibrated battery and produced the same results. No error.
3) AHT was run 1 time with battery half full and adapter charging the MacBook's batt and the error showed up after one single pass. (computer a little warm, but not hot). Same was performed with a cold machine that sat for 5 hours and the same resulted.
4) AHT was run with adapter in and battery removed 35 times and no error showed up.

My conclusion after running these tests on two identical machines, one week 9 and one week 12 is that the error is related to a power problem on the motherboard (too much power being drained) or the way the adapter charges the battery or even the battery itself, and not a misfunctioning heat sensor as some pointed out. The fans turn on during the hardware tests just fine (they are quiet in most applications that require CPU power while in the OS, ahrd to hear but spinning) except for the instance when the battery is being charged and the computer is in use, that is when it gets the hottest I noticed, even if left alone to idle.

This may very well be causing the CPU whine aswell or the two problems are related, but this is just a hunch, I can't yet pin the whine on the error in the AHT due to sufficient evidence and a way to test it systematically, but I can reproduce the Error and make it go away at will and come back, very very consistently. If any of you want to test my results I would appreciate it, just follow the 4 tests and tell me if you get the same thing, because a power issue being solved might be the answer to the whine, the error and the hot operation of this beautiful machine.

I wanted to bring this to your attention because both of my machines exibit this problem and I doubt Apple has motherboards free of this problem even when they offer a fix at the factory, but some users report not seeying the error at all, and my gut feeling tells me that it manifests it's self only when the computer is on ac and charging the batt, and that could be the reason why some see the error and some don't, depends on the state the machine is in when testing with AHT.

Cheers and I hope some of you will test this out.

Felix

MacBook Pro 1.83Ghz 1Gig RAM, Mac OS X (10.4.5), Dell XPS Pentium D Extreme Edition 3.2GHZ, 4 Gig Ram.

Posted on Apr 5, 2006 5:31 AM

Reply
19 replies

Apr 13, 2006 4:14 PM in response to fmorariu

Thanks for a great post Felix, excellent work running through all those combinations.

This was most helpful for me, as on my MacBook the error is also reproducible on performing the test whilst charging, but not otherwise

See my current thread

http://discussions.apple.com/thread.jspa?messageID=2131267&#2131267

So, the question is,

Is this true hardware fault for which there is a reliable solution, or is it a bug that can be solved by firmware or software ???

BTW, my MBP is a Week 9 machine.

Apr 13, 2006 10:44 PM in response to vinbot

Well I`m having my logic board replaced by an apple reseller. I too only got the error when hot and it did get very hot when running applications like photoshop and the tech at the apple store confirmed for me that even though the error doesn`t show up all the time it is still a defect logic board.
I will get my MBP back early next week so I`ll post wheather it got any better or not. If not it`s back to apple to complain till it`s fixed. Even if I have to send it in 100 times they`ll do something eventually.

Apr 14, 2006 3:02 AM in response to fmorariu

I can now confirm this problem, after letting the battery drain to 60% and then running the AHT with the power supply connected. Both the extended and normal test gave me the error.

I disconnected the power supply while still in AHT, and the error was gone immediately. Even reconnecting the power supply afterwards did not make it reappear.

I don't know what to think of this, yet. I'll probably call Apple and ask them about it... but I won't have my logic board replaced until I'm sure there's really a problem, since my MBP is working fine. Mabe it's just a bug in AHT.

Apr 14, 2006 3:33 AM in response to HB_

Hey HB_,

I am glad you found the post helpful, it seemed to go unread for a while. I have to add one thing, this only works if your battery is half empty, if it's above 50% then it will not display the error, which leads me to believe that it could very well be a software glitch in the AHT, but I can't say for sure, I don't know enough about this AHT application to make a conclusive decision.

I sent my machine in to have the logic board replaced for this reason, thinking it was the cause for my heat issues, and it came back today only to have the same thing occur. It's hard for me to belive that every logic board would be defective, and I've been through a bunch now. I encourage as many users to test this following my procedures and talk to Apple about this, so their Engineers who work on AHT can look at the code.

Cheers Mate.

BTW I was born in Wollongong and went to school there, I know it's irelevant but now I live and work in the States.

Apr 14, 2006 3:59 AM in response to fmorariu

My theory (and it's just that, a theory, nothing more) is that the MBP gets hotter while charging, and this is what causes the error.

In electronics engineering, the abbreviation OP is normally used for Operation Point, so I interpret TmOP as Thermal Operation Point. That means something - presumably temperature, voltage, fan speed or a combination of these - is outside its normal operating range.

This still doesn't rule out a bug in AHT, so don't run to the Apple Store just yet... from what I've read so far, replacing the logic board won't fix it.

Apr 14, 2006 4:14 AM in response to Macbook Semi-Pro

PMU reset does not get rid of it sorry to say 😟 and logic board replacement does nothing to cure it. They all have this problem I believe, and it could very well be the battery that is the culprit, and a recall might be on the way for the batteries or a firmware update. Who knows at this point, this is an inherent reality of first gen Apple portables (products also), they are never bug free, if you buy a MBP now, you should know what you are getting into and try to deal with it as best as you can, if you don't have the "stugots" to deal with these issues and document them, wait for the 3rd and 4th gen, those are usually bug free, but end of life also. 🙂

Take it easy and don't worry, they will fix it soon, they just need documentation of the problem, half the battle has been won.

--Felix

Apr 14, 2006 7:53 AM in response to fmorariu

Good evening,

i used ADOBE CS2 while on battery till the battery was at 47%.
Then i plugged in and ran AHT rightaway.
No error.
My serial number starts with W8611...

Several AHTs before were without error as well.

It was pretty warm though.

Think i am fine.

My theory however is, that the battery itself interferes with the measurements during the tests. Any rechargable battery generates quite some heat while being charged. There might be a certain tolerance from battery to battery.
--> rather than looking at the mainboard, on should focus on the battery.

If the machine runs fine otherwise, i probably would not worry.

Just my 50 cents.

Happy Easter holidays.

P.s. one question: i had the firmware update installed already, how about you people? Maybe that makes the difference.

Message was edited by: Elektrolurch

Apr 15, 2006 11:16 AM in response to fmorariu

I was directed to this link and I followed your direction -- drain the battery to halfway (about 40% left) then run the hardware test while charging. This is the result that I got (same error):

Apple Hardware Test:

Last Run: 4/15/06 10:07 AM
Version: 3A107
Test Suite: Extended Test
Loop Count: 1
Result: Failed
Failure code: 4SNS/1/40000000: 'Tm0P'

I'm not paranoid now with the error. I'm just reporting that I'm experiencing the simliar problem to the public. Hoping Apple will identify the problem and get it resolve soon enough.

Test results for 4SNS/1/40000000'TmOP Error.

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