Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

Reply
1,541 replies

Oct 8, 2012 11:23 AM in response to donvitod

I dunno, I'm looking at this a little differently right now. Besides the fix, more to the reason why this may have come about. Does anyone think that, perhaps, just perhaps, some of this may have something to do with the copyright lawsuit apple threw on Samsung? I mean, perhaps this is a little retribution. YouTube wasn't on the ios6; google either.

Perhaps this is the beginning of a downward spiral for apple. Apple after all has had it together for so long and the. This? Something doesn't add up. Perhaps they weren't allowed to use/didn't have the rights to use certain things and were called out on it?

Oct 8, 2012 3:13 PM in response to mgmbh1

Hi mgmbh1,


As you pointed out having Netgear devices and they are aware of connectivity issues, just not with what type of devices, i'd take a chance and attempt to UPGRADE firmware first and failing this, downgrade your firmware


http://downloadcenter.netgear.com/en/default.aspx


I did a search for FS728TPv2 and found 4 firmware versions. If you're unsure how to perform the firmware change, contact Netgear for support as a starting point, perhaps this might also be a device everyone needs to be aware of. IF firmware fixes this then advise Netgear so they can add this device to their list to investigate.

Oct 9, 2012 2:22 AM in response to clemon85

I am still having issue connecting to internet. The device sees WIFI but internet doesnt work for a while. I do the same old routine, Reset n/w settings, Switch ON/OFF the devices, reboot my wifi router.....etc before it starts working. I have noticed that even though its connected to WIFI i can't connect to WIFI base station setting by typing http://192.168.11.1 Once the ipad sees internet connection than i can log in to my router..strange.. I dont know if anyone has faced this but this morning once i logged into my wifi instead of the regular log in page from apple that shows www.apple.com ...Success. A new page poped up, it was requesting to log in to my router and i have attached a pic in this regard and on the background i was receiving my mail and updates.

User uploaded file

If the device has not seen internet and its requesting to confirm internet side connection than at the same time i will not be receiving my email, updates, news at the same time. Strange things are happening ever since i updated my ipad2 and iphone 4. Why can't they just release the IOS5.1.1 again so apple can work on all the bugs.

Oct 9, 2012 12:59 PM in response to smantiger

This problem is a shame on Apple. I work a a big school overseas and recommended, no LOBBIED, authorities to adopt iPad for the kids. We bought forty (40). But, since IOS 6 took over, I have no face to talk with those people anymore. Wifi is dead, and so are iPads. Apple support here in Quito, Ecuador? Non existent. Just consider that this is an international school with 16 affiliates, one in Boca Raton FL. But Quito was chosen as the pilot centre. People at Samsung/Google must be having a nirvana.

Oct 9, 2012 6:56 PM in response to clemon85

Well... I been strugling for almost three weeks since I updated to iOS 6 my iPad 2 and iPad 3. So I will make a summary of what I had found so far, in case it helps Apple to solve these issues (I will post it to the feedback link in apple page as well):


It seems we have two kind of problems with wifi, one is trying to connect to wifi and the other is once connected there are some safari or apps connectivity problems.

I'm on the second problem... I got connected but get problems once connected:


My router is a Cisco Linksys E4200, with the latest Cisco Connect Cloud firmware. I already tried with the non Cisco Connect Cloud firmware, and I have the same issue.


Some of the problems I have are:


  1. Again, I'm able to connect to my E4200, but have problems with some pages not loading, from time to time. I think it may be related to corrupted cookies or something like that, at seems like the iPad never sends something the web page is waiting for... weird thing is that it may not been happening with Chrome...
  2. I have issues with web pages that require a log in, for example, drop box. These always fails. May have to do with encryption as these are HTTPS pages.
  3. I have issues with App Store and iTunes Store not connecting from time to time. Only solution seems going to 3G and then back to wifi.
  4. Some apps do not work, notably, Netflix, I not been able to login on wifi, nothing has worked so far.
  5. Clearing safari app and web pages cache, seems to solve most of the issues.
  6. Using Speed Test HD Pro, I been noticing some weird behavior, sometimes a get a good download speed, but close to finish the test, speed drops a bit, but I have not been able to finish the upload test (I keep getting 0 for upload test). Sometimes download speeds go down to 2/3 Mbps from my total bandwidth of 10 Mbps. Disconnecting wifi, and connecting 3G, and back to wifi, seems to solve temporarily this issue.
  7. In my work (I work for a large corporation) I do not have any of these issues. On my work we use WPA2 Enterprise, and on my home I have WPA2 personal.


I been trying all the fixes all around with no luck. Only clearing safari cache seems to help. I hope apple delivers a solution fast as this is bringing my two iPads almost useless.

Oct 9, 2012 11:02 PM in response to clemon85

So WiFi works for iOS products that are on 5.1.1 and below, works for Android devices, works for other WiFi users but DOESN'T work for certain iOS 6 upgraded iDevices? And the only suggestion is upgrade (or downgrade depending who's giving the advice) the firmware on individual routers and corporate / academic networks? Sorry Apple. The new features in iOS 6 may have taken time to develop but 6.0 is obviously bugged (no point adding fancy features if basics like WiFi don't work reliably). To laughably suggest user error (which seems to be the default position) or blame existing, previously working infrastructure for stability problems that only appeared POST upgrade is just embarrassing. Maybe Apple should spend a little less time on PR spin and a little more effort producing a bug free 6.1 release?

Oct 10, 2012 7:29 AM in response to Gasti

Sounds great. Can you share with rest of us how you switched it back because everything I have tried reading these threads has not worked. Everything I have read says Apple does not allow downgrades. Please share the process you used to go back because iOS6 has just about destroyed my WiFi. And without WiFi the iPad is a very expensive digital photo viewer and gameboy. Thanks in advance for your help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Anyone still having IOS 6 wifi issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.