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  • grm10375 Level 1 (0 points)

    Actually, my issue was just resolved when I called Apple support and explained how unhappy and frustrated I was with my first Apple product.  I was provided with technical support eventhough my warranty ran out 40 days ago. 


    I had to unplug my router, reset network settings, reboot phone, wait for it to come back up completely and then plug router back in.  I was then able to get connectivity back.

  • Shanon.Roberts Level 1 (5 points)

    Hi grm:


    if you're running devices that have IOS6, whats your WiFi Product and firmware ?. Perhaps this might help with making a decision of what WiFi Products to buy in terms of possible compatibility



  • grm10375 Level 1 (0 points)

    Let me just say I'm super ecstatic that I'm working again.  As I said before I had been working all along except from this past Tuesday until just a little bit ago.


    We have been using this router for the past couple years and havent had any issues.  Using the default settings.  Nothing crazy:


  • Shanon.Roberts Level 1 (5 points)

    Hi grm: Firmware is important to know, can you please check ?


    As i have a Netgear WG102 through my Work Sites , the latest firmware doesnt work, i had to downgrade to get it working.


    Also... The link you provided points out that your device has known IOS 6 issues, hence knowing the firmware could be useful, unless thats Netgear's "general" warning about IOS 6 connectivity issues



  • grm10375 Level 1 (0 points)

    Firmware version V2.1.13_2.1.13NA


    Nothing has been changed.  This is default from factory.


    I hope this helps.  I was so frustrated I wwas ready to pull my hair out.  I was actually pretty surprised that Apple helped me without any questions asked eventhough my product was out of warranty.

  • Shanon.Roberts Level 1 (5 points)

    To Grm:


    Surprisingly if you bought your product its somehow came with the LATEST firmware, as there has been previous versions.



    If you're comfortable in changing firmware at your own descretion, try downloading and installing the 3 firmware versions of it and see if ALL devices work fine OR if it just Version 2.1.13 that works ?


    As for those which might have the same model in question, they will be aware of what seems to work on the firmware side of things.

  • George Chronis, MO Level 1 (85 points)

    I have a diagnosis and partial solution (at least in my case):


    Like a lot of us here, I could not connect to my wifi with my new ipad mini. Tried resetting network, on/off, restarting, administering router etc. Here is the issue: The iPad will connect to the router (airport extreme) from a very close proximity only: a few feet. If you go out of this range it will drop the connection and won't connect again unless you get back close. The only way to make it connect from a distance is to set the router to 5Ghz only. That's not an option for me as I have one theater receivers, security cameras and Nest thermostats that cannot get on 5Ghz. So, I bought the latest airport base and set up two networks: one b/g/n and one 5Ghz only. Then I set all Apple devices to connect to the 5Ghz network and the rest to the other b/g/n. That solved my problem and added a lot of speed to my bandwidth as well.


    Obviously, it's an expensive solution and of course it doesn't help at all outside of the house. Why the iPad cannot connect to non 5Ghz networks is still a mystery to me and needs to be addressed by Apple. I hope these diagnostics and partial solution will help someone.

  • AndrewVastola Level 1 (0 points)

    I am no longer having issues with my iPad 2 at home, as I have upgrade to a Belkin 5ghz router (although my iPhone 4S which can only see the 2.4 ghz network is still having issues.) my iPhone always shows full wifi reception bars, but will drop connection/stop loading if I move away from the router. Below is a post from another discussion group I am following. Thought I would share it for anyone here to try.


    "I fixed my ipad2 by trying everything that I could find, including backup and restore, and then selecting to reset->location and privacy settings"


    Good luck everyone!

  • smylekids Level 1 (0 points)

    UPdate 6.0.2 came out. Has anyone tried it? It was released specifically to resolve wifi issues.

  • sbailey4 Level 1 (25 points)

    Its only for the iPhone 5 and iPad mini and seems to have resolved it for those two devices. No other iDevices are able to install it though. So iPad users are still hung at the moment. Guess waiting til iOS 6.1 in January or March unless they release a new iOS 6.0.2 or an iOS 6.0.3 for the other iDevices like iPhone 4s and iPad 2-4.

  • Kirill B. Level 1 (10 points)

    i have the same issue and bad(but working solution).

    iPad 3gen iOS 6.01,iPad 2 gen,iPhone 4/4s/5 with iOS 6.01 work well,but another iPad gen 2 can't connect to wifi.

    i've tried Auto mode in http proxy,forget this network,reseting network settings,router turns on/off/restoring iPad from iTunes and by WIFI - not working!

    The only working and ugly solution is setting the router from 802.11n only mode to 802.11gn with NO encryption.

  • Presouz Level 1 (0 points)

    I had gotten an ipad and ipod gen 4, yeah sucked cuz I coudnt connect to my ATT WiFi at home. Lucky my neighbor had unlocked and some how they connected to hers.. well, this was not fun, so I read and read here and did what I could with out spending money, reset the WiFi settings and IT WORKED!! week goes by stopped working.. so reset the wifi again in General settings and UGH not working so I then unplugged my router for a few min and NOW THEY are both working again with my wifi.. so not sure what all the games apple is playing but I DONT LIKE IT either!!!  My daughters Iphone 4 was having issues after her upgrade few months ago, she didnt tell me until I got my i products and had issues now she can connect too.. can it be that simple? I HOPE SO!

  • joegod Level 1 (0 points)

    I don't understand why the new IOS 6.0.2 update is only for Iphone and Ipad mini and not for Ipad 2,3,4 when these ones are also having wifi problems. I hope Apple also releases it for this device as soon as posible.

  • tananchai Level 1 (0 points)

    IPAD 2 in Thailand


    after upgraed to IOS 6 ------- >  Internet via Wifi very slow.


    Pls. resolve this problem.

  • Kirill B. Level 1 (10 points)

    ok,i've fixed my problem by downgrading my roter Zyxel Keenetic to the old version which gives an option for WPA2 TKIP+AES and not TKIP/AES only.

    I think if you can set up your router to WPA2 and mixed mode TKIP/AES it will be okay,because the problem is with one of them.

    If you can't change it in your router settings - just hope for apple fix ((

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