clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by Cuscaden,

    Cuscaden Cuscaden Dec 26, 2012 12:22 AM in response to clemon85
    Level 1 (4 points)
    iTunes
    Dec 26, 2012 12:22 AM in response to clemon85

    Bought an iPad mini on the 24th. Brought it home, worked out of the box like a charm. I have the same wifi network spread across two apartments, with two different routers. Went to the other apartment last night with the iPad, then came back to my apartment. In my apartment the iPad claimed it could not connect to my network any longer. I did the following:

     

    1. "Forget the network", and then re-added it. No luck.

    2. Added the IP settings manually in case it was a DHCP error, no luck.

    3. Changed the name of the network. No luck.

    4. Changed from just type N to mixed b/g/n, no luck.

    5. Changed from WPA2-mixed to WPA2 TKIP, WPA2 AES, no encryption etc., no luck.

    6. Changed the channel. No luck.

    7. Got miffed went to bed. Please note all other devices working just fine. Blackberry phone, hoping around with all the wifi changes like a trooper, iPad sulking. Set iPad to wifi off and airport mode on for a 8 hour rest.

    8. Woke up, tried it again, same problem.

    9. Changed from 2.4 Ghz to a 5 Ghz network with A/N mixed. That fixed it.

     

    This is silly. Not everyone out there will be tech gurus with their wifi router, this stuff should just work.

     

    Percy

  • by Kirill B.,

    Kirill B. Kirill B. Dec 26, 2012 12:31 AM in response to Cuscaden
    Level 1 (10 points)
    Dec 26, 2012 12:31 AM in response to Cuscaden

    yes,its know that 5 Ghz fixes the issue,but most users (like me ) have 2.4 Ghz and not dual mode routers.

  • by edwinappel,

    edwinappel edwinappel Dec 26, 2012 1:10 AM in response to Kirill B.
    Level 1 (0 points)
    Dec 26, 2012 1:10 AM in response to Kirill B.

    It is really, really unbelievable Apple ignores this problem. Hundreds of problems were announced on the web and all of them are serious and unsolvable or very difficult to solve. In the Apple store they refuse to talk about it, and refuse to look at their own website. They point at firmware of the router. And my wifi problem is nót related to a router of third parties, I use only Apple hardware (Express and Extreme, problem seems to be connecting with Express).I really cannot believe their arrogancy concerning this major issue. Never doubted about Apple products, but now my trust in this company is seriously less.

     

    Thanks Apple, for causing so many problems and not solving it and not giving any service at all.

  • by irlandy,

    irlandy irlandy Dec 26, 2012 3:43 AM in response to Kirill B.
    Level 1 (0 points)
    Dec 26, 2012 3:43 AM in response to Kirill B.

    Sorry.. you're telling me I have to buy a new router that's dual band, just because Apple's new ios6 is flawed?

     

    I just got my iPad for Christmas, and it was perfect for a day before I updated the OS. I am very very annoyed and frustrated about this.

  • by Kirill B.,

    Kirill B. Kirill B. Dec 26, 2012 3:53 AM in response to irlandy
    Level 1 (10 points)
    Dec 26, 2012 3:53 AM in response to irlandy

    As for me,iOS 6 was emmbarrasment!

    open bug repoport,leave a feedback on apple site,call customer support or write a letter to CEO ((

  • by PatStro,

    PatStro PatStro Dec 26, 2012 7:04 AM in response to clemon85
    Level 1 (0 points)
    Dec 26, 2012 7:04 AM in response to clemon85

    Well the problem for me and stated above was the router I just picked up a new net gear router with 5ghz and 2.4ghz it works like charm and is on sale at best buy as we speak

  • by BocaBoy,

    BocaBoy BocaBoy Dec 26, 2012 7:22 AM in response to PatStro
    Level 1 (34 points)
    Apple Music
    Dec 26, 2012 7:22 AM in response to PatStro

    My issue is related to public WiFi which worked fine before the 6.02 update. I'm using an Apple Time Capsule at home with no problems.

  • by paalclas,

    paalclas paalclas Dec 26, 2012 8:37 AM in response to clemon85
    Level 1 (0 points)
    Dec 26, 2012 8:37 AM in response to clemon85

    hi

    l have problems conecting to networks that have 7 or less digits in there password. The connect button on loggin page is not avalable unless you putt minimum 8 digits in.

  • by Presouz,

    Presouz Presouz Dec 26, 2012 4:50 PM in response to paalclas
    Level 1 (4 points)
    Mac OS X
    Dec 26, 2012 4:50 PM in response to paalclas

    That is very interesting!! Im not a tech wiz so Im at my own mercy, I do re start network on the ipad or ipod and I do unplug my router, so far those have worked but if I go out of my house with either of them and try to connect to a public wifi, I cant and then coming home I cant connect again so I have to do the restart re set crap all over again.. UGH APPLE GET your **** together.

  • by lkrupp,

    lkrupp lkrupp Dec 26, 2012 6:00 PM in response to Presouz
    Level 5 (4,262 points)
    Mac OS X
    Dec 26, 2012 6:00 PM in response to Presouz

    Presouz wrote:

     

    UGH APPLE GET your **** together.

     

    Yeah, that'll get things fixed won't it. Just sit back and complain, and wait for someone to do something for you. God forbid you would read some the the excellent troubleshooting tips in this thread and try to help yourself. Nope, just tell Apple to get its **** together and wait.

  • by Presouz,

    Presouz Presouz Dec 26, 2012 8:44 PM in response to lkrupp
    Level 1 (4 points)
    Mac OS X
    Dec 26, 2012 8:44 PM in response to lkrupp

    Seen your other replies, you seem like a Dogmatic *******. 

  • by lkrupp,

    lkrupp lkrupp Dec 27, 2012 7:45 AM in response to Presouz
    Level 5 (4,262 points)
    Mac OS X
    Dec 27, 2012 7:45 AM in response to Presouz

    Presouz wrote:

     

    Seen your other replies, you seem like a Dogmatic *******. 

     

    So what are your plans to resolve your issue other than complain about it? Just asking.

  • by svwinter,

    svwinter svwinter Dec 27, 2012 7:54 AM in response to Cuscaden
    Level 1 (0 points)
    Dec 27, 2012 7:54 AM in response to Cuscaden

    I see the exact same problem.

    I can't connect to a 2.4 GHz WPA2 wifi with my iPad Mini (iOS 6.0.2).

     

    Connecting to 5 Ghz wifi seems to work fine, but no luck connecting to a 2.4 Ghz wifi.

    Btw - all my other devices (iPhone 4S, Nexus 7, MacBook Pro) have no problems connecting to the same 2.4 GHz wifi.

     

    This is ridiculous - hope that Apple will fix this issue asap.

  • by Cuscaden,

    Cuscaden Cuscaden Dec 28, 2012 1:08 AM in response to svwinter
    Level 1 (4 points)
    iTunes
    Dec 28, 2012 1:08 AM in response to svwinter

    In the end with my case I opened a ticket with Apple support, did a whole bunch of tests and could not get it to connect to any 2.4Ghz network, including the one at the local Apple store. Its been put into the local Apple Tech Service for repair/exchange (currently no stock available). In my case it would connect perfectly to any 5Ghz network and would not connect to any 2.4Ghz network. Most likely a hardware fault.

  • by sbailey4,

    sbailey4 sbailey4 Dec 28, 2012 6:44 AM in response to lkrupp
    Level 1 (29 points)
    Dec 28, 2012 6:44 AM in response to lkrupp

    While I agree there are some things to try you seem to fail to acknowledge that Apple iOS 6 caused this issue. Also you apparently dont get it that the average user is not a technical network specialist and should not have to be because of Apples failures. The average users who got a new iDevice for Christmas expecting to turn it on and follow the simple setup to activate it SHOULD be able to do just that. You seem to blame the users for this Apple screw up. I am a technician and as such can do and am willing to do certain things to try and get connected or help friends in the same boat. What about the users who frequent coffee shops and other public hot spots? Are they suppose to order their coffee and ask to speak to the resident tech to make adjustments to their hotspot so this sh*tty iOS update can connect? Come on be realistic,and perhaps a little more cordial to the screwed Apple users with their new iDevices that dont "just work" as Apple devices used to do before the update.

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