clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by alnumpty,

    alnumpty alnumpty Feb 1, 2013 2:17 PM in response to Gary 777
    Level 1 (0 points)
    Feb 1, 2013 2:17 PM in response to Gary 777

    Think i may have a fix for alot of you people out there.

    first things first turn your hair dryers off.

    i have an ipad 3rd gen and updated to ios6 the other day, tried to connect to wifi and just get the spinning circle.if you have the same problem this will fix it i,m pretty sure.

    i ve tried everything,  reset my router, changed all router settings, security encryptions, changed the channel of the router, full factory reset of my ipad and  still same problem,

    i thought id check my iphone wifi which was connected as it always is, and there lies the problem.

    it seems to me ios6 doesnt like 2 ios6 devices connected to the same wifi router at the same time.

    the way i fixed it was by copying the wifi router settings from my iphone wifi connection, to the static router setting of my ipad wifi settings, clicked join and it connected straight away but the iphone disconnected, i then tried to connect my iphone again expecting it not to connect, but it did connect.

    It might be easier to disconect all your ios6 devices from your wifi ,or turn them off and turn them back on one at a time. thats if youve not melted them with your hair dryer.

    i, ve searched the web, like everyone here no doubt and everyone is saying the same things about your router settings,

    its a load of rubbish, its the apple hardware or software thats the problem.

  • by crh24,

    crh24 crh24 Feb 1, 2013 4:04 PM in response to alnumpty
    Level 3 (924 points)
    Feb 1, 2013 4:04 PM in response to alnumpty

    alnumpty wrote:

     

    <...>

    it seems to me ios6 doesnt like 2 ios6 devices connected to the same wifi router at the same time.

    <...>

    Doubt it.  I have two 4th generation ipads, two iPhone 5s, and an iPad 2 all connected to my Apple Airport Extreme router and all running iOS 6 (currently iOS 6.1).  No problems making Wi-Fi connections to the router at all.

  • by Barbican7,

    Barbican7 Barbican7 Feb 3, 2013 11:18 AM in response to crh24
    Level 1 (0 points)
    Feb 3, 2013 11:18 AM in response to crh24

    Finally got around to upgrading my 4s &amp; 3rd gen iPad to 6.1. Too early to say for certain but the update seems to have stabilised Wi-Fi connectivity. Just as well as I was only days away from buying an Xperia Z...

  • by gilbs72,

    gilbs72 gilbs72 Feb 3, 2013 1:59 PM in response to clemon85
    Level 1 (0 points)
    Feb 3, 2013 1:59 PM in response to clemon85

    Static IP solved my iPad mini connection problems.

  • by MBPdoc,

    MBPdoc MBPdoc Feb 4, 2013 9:07 PM in response to gilbs72
    Level 1 (10 points)
    Feb 4, 2013 9:07 PM in response to gilbs72

    I have been monitoring this thread closely as well as the IOS 6 battery drain issues. I have like 8 idevices (ipad1,2,3 iphones 3GS,4,4S, ipods) and upgraded only the 3GS to IOS6. I have to say that I have had huge issues with the 3GS WIFI connections and worst still battery drain. All other devices with IOS 5 have absolutely no problems connecting and no battery issues.

     

    I will be buying a new phone next week, and for the 1st time in years I am actually considering a non-apple phone. If apple does not fix the WIFI and Battery issues they will continue to lose customers and stock price.

     

    For the record there are 5 macs in the house all connected to apple TVs and airport extremes. All with no Wifi issues.

     

    Apple please fix this problem.

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Feb 4, 2013 9:37 PM in response to MBPdoc
    Level 1 (5 points)
    Feb 4, 2013 9:37 PM in response to MBPdoc

    If you want me advice, stay on IOS 6, not missing much on IOS 6.1.

    just to clarifiy things, you said IOS6, however IOS6.1 is the latest

     

    IOS 6.0, IOS 6.01, IOS 6.02 were train wrecks, IOS 6.1 has helped a little it seems across the board

  • by locsphere,

    locsphere locsphere Feb 5, 2013 7:14 AM in response to kiddawg2011
    Level 1 (0 points)
    Feb 5, 2013 7:14 AM in response to kiddawg2011

    I got the Iphone 5, and after speaking to Tim from apple supported they stated the new apple transmitters do not work with a lot of older style routers, His solution was that people update their firmware or buy new routers. So you may not be able to connect for some time until all the starbucks and Mcdonalds in the world get on board with IT solutions for older routers. Some manufacturers also don't release any new firmware updates for older routers as they are not supported anymore in favor of the newer versions. But the world usually doesn't do firmware updates and most arn't tech savvy enough to know they should do it. They just want to plug the thing in and set up a little security. So you have no other choice than to buy a new one. Don't believe me? Try connecting to an older Linksys or cysco router with no new firmware. You will get an unable to connect. Try and connect to say the Cisco N900 and you can connect no problem.

     

    This is not just happening on the Iphone 5, but the newer Ipads as well. The 4s should have corrected itself after the 6.02 update, but the iphone 5 didn't in my case

     

    My issues before update to 6.0.2

     

    Unable to connect messages.

     

    Updated the phone and I got the same issues. Tried the fixes stated online like setty proxy to auto and shutting of cell use and entering the password for my router. Still didn't work as it would connect but wouldn't go to web pages until I turned my cell use back on. Meaning I was still using cell phone data.

     

    I don't know why they can't simply fix the issue, but its annoying and "Buying new routers" is not a valid excuse...

  • by Tony in Ottawa,

    Tony in Ottawa Tony in Ottawa Feb 5, 2013 9:14 AM in response to Tony in Ottawa
    Level 1 (20 points)
    Apple TV
    Feb 5, 2013 9:14 AM in response to Tony in Ottawa

    I would just like to say that after exchanging my iPad for a new one (to no effect) the latest software upgrade to version 6.1 solved my problem. I can now join the free WiFi at Starbucks without having to reboot the iPad.

  • by sbailey4,

    sbailey4 sbailey4 Feb 5, 2013 7:28 PM in response to clemon85
    Level 1 (29 points)
    Feb 5, 2013 7:28 PM in response to clemon85

    This has been published in another document before but not really highlighted. Apparently Apple has determined it needed to be reiterated as they published a new document today. Could explain why when folks go to the Apple store their device magically work .

     

    http://support.apple.com/kb/TS3727

  • by bratman91,

    bratman91 bratman91 Feb 6, 2013 3:22 AM in response to sbailey4
    Level 2 (203 points)
    Mac OS X
    Feb 6, 2013 3:22 AM in response to sbailey4

    This may be the cause of a problem with some people but it looks like the majority have encountered issues only after upgrading to IOS6 and, until they did, they had no problem. In my case, two iPhones and an iPad were upgraded and, immediately afterwards, indicated weak wifi signals a short distance away from my wireless router whereas they previously showed strong signals well beyond the boundary of my house. I have changed the router and this has made no difference. This is clearly not a router problem but is a feature of IOS6. The recent upgrade of IOS6 to 6.1 has made no difference. Incidentally, my router has no option to turn off or on WMM and my guess is that devices magically working in an Apple store is at least a function of the router being sited close to the store counter and with an unimpeded line of sight to the customer's device as anything else. A router sited 30 or 40 feet away and with a couple of brick walls in between it and the customer's device might well be less magical.

  • by Johan12,

    Johan12 Johan12 Feb 6, 2013 9:11 AM in response to bratman91
    Level 1 (0 points)
    Feb 6, 2013 9:11 AM in response to bratman91

    It is the iOS related for sure.  My two iPod 4 and one iPad 1 which still on iOS 5.1 without any issue with wifi.  The iPad 3 had problem after updated to the iOS 6.0.  However, my issue with wifi on the iPad 3 is relieved after the iOS 6.1.  In the case of the WMM it has no effect on the connectivity.  My router is netgear is N300 and my firmware is not current neither.  ( don't dare to upgrade as it is working )

  • by lkrupp,

    lkrupp lkrupp Feb 6, 2013 1:18 PM in response to bratman91
    Level 5 (4,262 points)
    Mac OS X
    Feb 6, 2013 1:18 PM in response to bratman91

    bratman91 wrote:

     

    This may be the cause of a problem with some people but it looks like the majority have encountered issues only after upgrading to IOS6 and, until they did, they had no problem.

     

    Then explain why the vast majority of over 300 million iOS 6 installations to date apparently have no WiFi issues what-so-ever. I certainly don't and never have. This thread has maybe around 100 unique users reporting an issue. Thes rest are gawkers or repeat ranters. I don't dispute that you and others started having issues after installing iOS 6 but claiming it is some pandemic bug that Apple is covering up and not responding to is ludicrous.

  • by bratman91,

    bratman91 bratman91 Feb 6, 2013 4:21 PM in response to lkrupp
    Level 2 (203 points)
    Mac OS X
    Feb 6, 2013 4:21 PM in response to lkrupp

    You are drawing conclusions totally unsupported by what I wrote. Perhaps 100 million IOS 6 users have apparently had no issues whatsover. But perhaps they do but have not reported them, or have not detected any changes after IOS 6 upgrade or have been convinced by posts like yours that the problem is with them. The point is that many users on this and many other forums have had wifi issues after upgrading to IOS 6 and would like some sort of resolution. Allegations of gawking or repeat ranting are not helpful. i do not claim that there is a pandemic bug that Apple is covering up and not responding to, but many users have experienced wifi problems and look to this forum as a potential souce of help.

  • by DonG20t,

    DonG20t DonG20t Feb 7, 2013 12:01 AM in response to lkrupp
    Level 1 (0 points)
    Feb 7, 2013 12:01 AM in response to lkrupp

    Congratulations to you that you are not having the same WiFi issues as many of us.   I highly doubt it is only 100 people with this issue. The problem is this issue was created by apple and needs to be solved by them.  My iPad was working great till iOS 6 came around...  Now I get no WiFi signal in half of my house on the ipad. Thanks apple for giving me a $500 paper weight.

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Feb 7, 2013 3:34 AM in response to DonG20t
    Level 1 (5 points)
    Feb 7, 2013 3:34 AM in response to DonG20t

    Correct Dong: It wasnt event worth a considered reply hence i didnt bother . I work in IT and looking after a companies IT Infrastructure and the list goes on; I'd like Apple to EXPLAIN to me how ALL my companies IOS 5.0 devices work like a charm, then IOS 6.0, IOS 6.01, IOS 6.02 were a DISASTER to my company, THEN IOS 6.1 came out then everything went back to normal.

     

    Is there someone i can send Apple my bill for inconvenienced time i could of better spent looking after my company than troublshooting to find "work-around" band-aid fixes just to work again ?

     

    Fact of the matter is, its software and a mix of hardware as they all inter-link with each other, you need software to drive hardware to perform a function.

     

    There may be a small number of hardware issues in context to wifi reception that the chip might have a physical problem itself, aside from that you're always going to need software to tell hardware what to do.

     

    If the software doesnt work, how do you expect hardware to perform its function correctly ?

     

    Its that simple..

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