clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by mpa9366,

    mpa9366 mpa9366 Sep 28, 2012 11:24 AM in response to drStrangeP0rk
    Level 1 (0 points)
    Sep 28, 2012 11:24 AM in response to drStrangeP0rk

    Several points:

     

    All wireless devices such as iPad comply to a set of agreed standards (or should) - the iPad being such a type of device should connect regardless if other devices have no issue connecting - if it does not then it fails to meet the standards the documentation claims it meets.

     

    What if the user has no access to the routers (as in my case) where I use a campus type system in the apart-hotel I am currently living in while on assignment. Additionally, do you recommend we visit the IT support person responsible for free and pay for airport networks, hotel and school networks or other companies offices we may have to visit and login as a guest. Not everyone fits the standard cookie cutter solution of "have IT change the router sttings"

     

    I   can connect if I turn my phone (galaxy) into a Wireless AP, no problems the iPad detects required settings etc - but since upgrading to IOS 6 I cannot get my 'home' wifi login page to come up as the 503 connect failed page loads first and disconnects me from my router.

     

    There has to be a simple coding solution to this - the apple 'ping' is either occurring too soon or not reacting correctly to no internet connection yet established as I have not manually inputted my username, password and pressed the connect button before apple.com connection failure appears.

     

    As the connection to the router is dropped at this point, I must go into settings and repet the process over and over and over ...................with no success.

  • by mpa9366,

    mpa9366 mpa9366 Sep 28, 2012 11:35 AM in response to SWedel69
    Level 1 (0 points)
    Sep 28, 2012 11:35 AM in response to SWedel69

    SWedel69,

     

    I like the Android comment.

     

    My iPad 3 64gb with LTE & wifi which is only a month old cannot connect to my wifi network - and cellular is too expensive when roaming.

     

    If this is not resolved over the next handful of days, I'm back to my home city for a weekend next weekend and requesting a cash refund - I'll get the new samsung and have plenty of change as a cash refund also........

     

    So much for 'buying the best'.

  • by glonass,

    glonass glonass Sep 28, 2012 12:25 PM in response to Phiddler
    Level 1 (0 points)
    Sep 28, 2012 12:25 PM in response to Phiddler

    Thank you Phiddler. 

     

    That solution worked for me, so far..

  • by mark in jersey,

    mark in jersey mark in jersey Sep 28, 2012 12:47 PM in response to lisa from carosprings
    Level 1 (0 points)
    Sep 28, 2012 12:47 PM in response to lisa from carosprings

    Yes, that worked for me too! Well done!

     

    again :

    NEWSFLASH NEWSFLASH

     

    My problem has been solved (fingers crossed, forever)

     

    OK, some of you may have already tried this stuff, however, you MUST do this in a specific sequence for it to work.

     

    Turn off your router

     

    Go to your ipad and RESET NETWORK SETTINGS (for dummies like me who don't know how to do it... go to SETTINGS - GENERAL - RESET - RESET NETWORK SETTINGS.)

     

    Once the ipad comes back on.  Turn the router on.  Go and turn on your wifi again and it will find the right settings.

     

    Well mine did and I can now do everything I could not do since Sunday.

     

    Message was edited by: mark in jersey

  • by Morac,

    Morac Morac Sep 28, 2012 2:56 PM in response to Shanon.Roberts
    Level 1 (121 points)
    iPhone
    Sep 28, 2012 2:56 PM in response to Shanon.Roberts

    Shanon.Roberts wrote:

     

    I think you're a bit behnid the times for making that comment

     

    its become established there is an issue already

     

    I have plastered the problem all over Apples Various forums and also logged a BUG Report

     

    Go to Settings, General, About

    Scroll down till you see Modem Firmware

    Reply Back with your Modem Firmware

    Modem Firmware: 04.12.02

    IF your Modem Firmware is lower than the above on Iphone 4S, this is why your WiFi isnt authenticating.

     

     

     

    My modem firmware is 3.0.04 on my iPhone 4S and I have no problems authenticating with routers, so I don't think that's the problem.

     

    Actually what you posted makes no sense since the Modem Firmware (i.e. baseband) is for cellular data.  It has nothing to do with WiFi.  See http://www.beijingiphonerepair.com/news/final-version-of-iphone-4s-modem-firmwar e-baseband-on-ios-4-3-is-4-10-01/

  • by Shivansh123,

    Shivansh123 Shivansh123 Sep 28, 2012 3:00 PM in response to Seraphim
    Level 1 (0 points)
    Sep 28, 2012 3:00 PM in response to Seraphim

    I switched OFF and switched it ON again and luckly it worked for me

  • by Joe Fiction,

    Joe Fiction Joe Fiction Sep 28, 2012 3:24 PM in response to Morac
    Level 1 (0 points)
    Sep 28, 2012 3:24 PM in response to Morac

    I have modem firmware of 3.0.04 on an iPhone 4S. 

     

    Post iOS6 upgrate I can not connect to my Netgear WG102. The WG102 has the newest firmware. 

     

    Also I created a new security profile that is open with no encryption or authorization, and still can not join the WLAN. 

  • by iBozz,

    iBozz iBozz Sep 28, 2012 3:55 PM in response to clemon85
    Level 1 (98 points)
    Mac App Store
    Sep 28, 2012 3:55 PM in response to clemon85

    With my iPad [3] with Modem firmware version 2.0.02 I seem to have a problem with some networks and not others!

     

    I can no longer log on to either of the public networks at Manchester Airport (UK), nor the public network at my local National Trust property.

     

    I can still log on to the backstage network in the theatre where I work, but can no longer log on to the front of house network.

     

    At home, previously the iPad latched on to my Time Capsule network but, after applying the iOS6 update, it hooked on to the NetGear DG834G router in preference to the Time Capsule - but this has inexplicably rectified itself without any intervention from me.

     

    Bizarrely, I can no longer sync my iPad wirelessly with iTunes as the application cannot "see" the iPad so I have to sync via USB.

     

    And all this since iOS6 was applied.

     

    drStrageP0rk, how do you suggest that I get all of these unconnected third party providers to upgrade their router firmware, or instal new routers, when the problem clearly stems from Apple?

     

    Whether your contention that it isn't a wifi problem is correct or not, I cannot say as most of this techie stuff is way above my head, but I can't see the world changing just because Apple have FUBARed!  And I don't see why my use of my iPad (i've been an Apple man since 1986) should be restricted when out and about for the same reason.

  • by Joe Fiction,

    Joe Fiction Joe Fiction Sep 28, 2012 4:16 PM in response to Joe Fiction
    Level 1 (0 points)
    Sep 28, 2012 4:16 PM in response to Joe Fiction

    Hey everyone -

     

    UPDATE:  Apple is immediately directing all of these call in iOS6 WiFi issues to 2nd level support.  2nd level immedidatly admits an iOS6 issue and starts to walk the customer through restoring to pre-iOS6. No ifs, ands or buts. 

     

    Rumor from a credible source has iOS v 6.1 update in ~ 1 week.  Supposedly resolves the WiFi issue.

  • by ysetiawa,

    ysetiawa ysetiawa Sep 28, 2012 4:45 PM in response to Joe Fiction
    Level 1 (10 points)
    Sep 28, 2012 4:45 PM in response to Joe Fiction

    o geez.. finally. but i'm just too upset still. unless they gave me like $100 itunes gift card. that can ease my pain a bit

  • by Brumaire,

    Brumaire Brumaire Sep 28, 2012 5:22 PM in response to clemon85
    Level 1 (0 points)
    Sep 28, 2012 5:22 PM in response to clemon85

    Still got the issues. Went to Brussels for business meeting, couldn't use my iPad because couldn't use the wifi, couldn't refer to essential documents. That's seriously sh1t!

  • by marcnbev,

    marcnbev marcnbev Sep 28, 2012 5:49 PM in response to clemon85
    Level 1 (0 points)
    Sep 28, 2012 5:49 PM in response to clemon85

    Just called Apple Tech and talked to regional Manager after reading Joe Fiction's post and I guess I see why he is called Joe Fiction. Apple does not support any downgrade and we must wait for the upgrade. No idea how long till it is pushed out. Oh well ,, had to try.

  • by N.Ain,

    N.Ain N.Ain Sep 28, 2012 6:26 PM in response to Brumaire
    Level 1 (0 points)
    Sep 28, 2012 6:26 PM in response to Brumaire

    Same here...

  • by Yashodhar,

    Yashodhar Yashodhar Sep 28, 2012 9:49 PM in response to clemon85
    Level 1 (0 points)
    Sep 28, 2012 9:49 PM in response to clemon85

    Yes. I have the same issue. My home wifi network works fine in my laptop. My iphone shows wifi connection, but actually it is not working. I am getting fade up trying various things for wifi working.I dont understand the reason

     

    Apple must solve this problem ASAP

  • by Tressagain,

    Tressagain Tressagain Sep 28, 2012 10:03 PM in response to Yashodhar
    Level 1 (0 points)
    Sep 28, 2012 10:03 PM in response to Yashodhar

    I agree 100%. You will notice when you turn wifi off On Your iPhone and just use cell network. It seems to work fine. Very odd. At least mine does.

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