clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by geppsdood,

    geppsdood geppsdood Oct 16, 2012 3:04 AM in response to clemon85
    Level 1 (0 points)
    Oct 16, 2012 3:04 AM in response to clemon85

    Can anyone help me with mine? I can use the wi-fi fine at home, but at work, it acts as if it's connected, but won't actually go anywhere on the internet. Facebook won't refresh, email's won't refresh, and if i go to a page in the browser, it acts liek the page is loading up but nothing happens.

     

    However, my workmate, who also has the iPhone 4s just like me, and he's upgraded to iOS 6 at the same time as me, he has no problems whatsoever with the wifi.

     

    What could be going on here?

  • by Tony in Ottawa,

    Tony in Ottawa Tony in Ottawa Oct 16, 2012 6:14 AM in response to jkelada
    Level 1 (20 points)
    Apple TV
    Oct 16, 2012 6:14 AM in response to jkelada

    I have exactly the same problem at Starbucks locations as well as the Canadian Second Cup coffee shops. I have no problem with my home wifi.

  • by MothMax,

    MothMax MothMax Oct 16, 2012 8:37 AM in response to geppsdood
    Level 1 (0 points)
    Oct 16, 2012 8:37 AM in response to geppsdood

    Sounds like you have to restore. My only problem at home is that sometimes I lose wifi connection...

  • by Tony in Ottawa,

    Tony in Ottawa Tony in Ottawa Oct 16, 2012 8:42 AM in response to MothMax
    Level 1 (20 points)
    Apple TV
    Oct 16, 2012 8:42 AM in response to MothMax

    Restoring has no effect on this problem. I've done it twice.

  • by JimHdk,

    JimHdk JimHdk Oct 16, 2012 8:43 AM in response to geppsdood
    Level 7 (28,572 points)
    iPad
    Oct 16, 2012 8:43 AM in response to geppsdood

    geppsdood wrote:

     

    Can anyone help me with mine? I can use the wi-fi fine at home, but at work, it acts as if it's connected, but won't actually go anywhere on the internet. Facebook won't refresh, email's won't refresh, and if i go to a page in the browser, it acts liek the page is loading up but nothing happens.

     

    ...

     

    What could be going on here?

    Despite the WiFi connection sign you may not really be connected to your work WiFi network.

     

    Your router may not have given your iPad a valid IP address when the iPad requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.

     

    Sometimes the fix for this can be as simple as restarting your router (remove power to it for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.

     

    Check with whoever supports your work network for help.

  • by MothMax,

    MothMax MothMax Oct 16, 2012 8:44 AM in response to Tony in Ottawa
    Level 1 (0 points)
    Oct 16, 2012 8:44 AM in response to Tony in Ottawa

    We have to wait to the update 6.0.1 I think.

  • by Djeebs,

    Djeebs Djeebs Oct 16, 2012 11:01 AM in response to geppsdood
    Level 1 (0 points)
    Oct 16, 2012 11:01 AM in response to geppsdood

    Same here, home wifi no problem. At work tho I can logon to wifi, once connected it redirects me to the login page but I noticed once it does that wifi signal drops that same instance so you can never log on cause you have no signal. This is highly annoying since I work just across the border and I use the wifi to avoid roaming fees. It has this error on any acces point that I tested that has a login page, whether at work, hotel or even Mac Donald's. Tried a clean install, switching to airplane mode or whatever, nothing works, starting to get costly.

  • by Fred Laxton,

    Fred Laxton Fred Laxton Oct 16, 2012 11:46 AM in response to clemon85
    Level 1 (5 points)
    Oct 16, 2012 11:46 AM in response to clemon85

    OK, I've tried all the tricks and I thought I might be okay. This is on an iPad 2 with iOS 6 wifi-only.

     

    I tried:

    * resetting network settings on iPad.

    * Setting HTTP Proxy to "AUTO"

    * Clearing cache and cookies from Safari

    * Rebooting the iPad

     

    Went to Starbucks today, and could not stay connected to their network for more than a few minutes at a time. And while connected, I could not actually do anything except occasionally load a single web page. One minute it worked, then it didn't. One minute I was *apparently* connected, the next, not. And the wifi SSID disappeared for minutes at a time in Preferences - it couldn't even see it at all.


    In frustration, I turned on my Android phone mobile hot spot, which, just like Starbucks, worked great *before* I "upgraded" to iOS 6.  Same thing. I could not stay connected or actually accomplish anything when it appeared I was connected.

     

    So I cannot use my iPad on wifi unless I'm home. Where I'm using 100% Apple wifi routers. Everywhere else? No go.

     

    Grr -> Apple

  • by borris14,

    borris14 borris14 Oct 16, 2012 1:29 PM in response to JimHdk
    Level 1 (0 points)
    Oct 16, 2012 1:29 PM in response to JimHdk

    I am having this exact problem since ios6. I shouldn't have to keep resetting my network to temporarily fix the problem. It is becoming annoying. What is Apple doing about this?

  • by dquestion,

    dquestion dquestion Oct 16, 2012 1:46 PM in response to clemon85
    Level 1 (0 points)
    Oct 16, 2012 1:46 PM in response to clemon85

    I reset my iPad at apple store. I reset my verizon mi-fi with the help of service tech and my apps still do not work all the time since the IOS6 was updated to my iPad 2. No one knows why. When will this issue be addressed?

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Oct 16, 2012 4:22 PM in response to geppsdood
    Level 1 (5 points)
    Oct 16, 2012 4:22 PM in response to geppsdood

    Hi geppsdoo,

     

    Thats sounds like my problem at work. Have you asked your IT Department to look nito upgrading/downgrading firware of your WAP's ?

     

    I had to do this for my company. I had some Iphone 4s that upgrades to IOS6 no worries, and a couple that just bombed out.

     

    Also if you have netgear WAP's, i'd get the Make and Model and give them a call to see if they know any issues with IOS6 Apple devices.

  • by PHMoosehunter,

    PHMoosehunter PHMoosehunter Oct 16, 2012 6:05 PM in response to clemon85
    Level 1 (0 points)
    Oct 16, 2012 6:05 PM in response to clemon85

    Yes the problem is still there. Apple is also going to get back to me.  The internet goes fine then stops until i turn off and on WIFI.  My router was set to WPA2 but when I turned off the security(No WPA) the ipad workes fine.  I have passed this to the Senior supervisor and he is passing it up to the engineers.  hope to hear back tomorrow.

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Oct 16, 2012 8:28 PM in response to PHMoosehunter
    Level 1 (5 points)
    Oct 16, 2012 8:28 PM in response to PHMoosehunter

    Suggestion for PHMoosehunter and everyoner else:

     

    Assuming all Apple devices were working fine, those affecting are using the new Apple product range OR have upgrade to IOS6 from the older apple Devices.

     

    If you have the capactiy to do so, Upgrade/Downgrade your WiFi's firmware to see if this fixes any cnnectivity related issues first before doing anything else Apple Device related. If there are multiple Firmware versions, then try them all !

     

    In simplistic terms, the device should "just work" well you'd like to think so as we all say it "was" working fine before any upgrades.

     

    If you're unsure how to do this with your WiFi device, contact your IT Department OR contact the Vendor who makes you're WiFi device for technical support.

     

    i'll be interested to hear the results for how much success this might achieve ?

     

    Looking forward to hearing results..

  • by David Gilchrist,

    David Gilchrist David Gilchrist Oct 17, 2012 2:28 AM in response to clemon85
    Level 1 (5 points)
    Oct 17, 2012 2:28 AM in response to clemon85

    I am same as all you guys. I guess it's the Steve Jobs effect, Apple have turned into Microsoft overnight.

    It looks like IOS6 is Apples "Vista" - how this garbage gets released is a mystery to me, clearly there has been no field testing or they swept the problems under the table.

    Strange that it seems to hit iPads and not iPhones though. I have just spent 25 minutes rebooting, resetting, airplane moding, etc etc and nothing works! I now have a "3G only" iPad Mk3.

    The iPhone  (3GS) also running on iOS 6 however works fine in the same location, if slower at connecting than before, it finally gets there!!

    grrrr

    How much is a Samsung Galaxy these days ???

  • by David Gilchrist,

    David Gilchrist David Gilchrist Oct 17, 2012 2:30 AM in response to Shanon.Roberts
    Level 1 (5 points)
    Oct 17, 2012 2:30 AM in response to Shanon.Roberts

    It's not an infrastructure issue, see other posts, other devices connect perfectly well in the same locations.!

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