clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by LauraMackie,

    LauraMackie LauraMackie Oct 19, 2012 1:45 PM in response to Selbow78
    Level 1 (23 points)
    Apple TV
    Oct 19, 2012 1:45 PM in response to Selbow78

    I was just at apple getting a replacement 4S because of an overheating issue.  They were very quick to replace it, but while i was waiting I asked them about the wifi problem.  Of course the "Lead Genius" had not even heard of it!  And then proceeded to try to downplay people posting in here.  Ugh.  It's so annoying.  I hope it's fixed soon for everyone's sake. 

     

    And if they would fix the yahoo connection that would be a help!  I can't load yahoo mail on either my ipad or my iphone right now for some reason.  Gmail is fine.  sighs

  • by rzaveri,

    rzaveri rzaveri Oct 20, 2012 2:27 AM in response to clemon85
    Level 1 (0 points)
    Oct 20, 2012 2:27 AM in response to clemon85

    Same here and i am unsure how to contact Apple. Can you help me, how you got in touch with support. I am in India and cant seem to find a way to connect with them.

  • by justjesper,

    justjesper justjesper Oct 20, 2012 6:11 AM in response to rzaveri
    Level 1 (30 points)
    Oct 20, 2012 6:11 AM in response to rzaveri

    Try here :

     

    India(91) 1800 4250 744www.apple.com/in/support/
  • by RJPearce,

    RJPearce RJPearce Oct 20, 2012 6:18 AM in response to clemon85
    Level 1 (0 points)
    Oct 20, 2012 6:18 AM in response to clemon85

    My brother-in-law who is a electronics engineer for Alcatel-Lucent came up with a work around for this issue. It worked perfectly for me.

    From one post. So I hope one of the working configurations below or WEP work for you!

    I can now PROVE that the problem is related to AES encryption.
    Have tested with two routers. A brand new and expensive ASUS RT-AC66U and a cheap DLINK DIR-615.
    I tried with all types of WPA settings, and this is the results:
     
    Works flawlessly with:
    AUTO (WPA or WPA2) - TKIP
    WPA only - TKIP
    WPA2 only - TKIP
     
    The iPhone connects to the network, but stops working after a couple of settings with:
    AUTO (WPA or WPA2) - AES
    WPA only - AES
    WPA only - AES
    AUTO (WPA or WPA2) - TKIP and AES
    WPA only - TKIP and AES
    WPA only - TKIP and AES
     
    100% sure that I'm right about this, and now just curious if this is software- or hardware related.

  • by PuddinPRP,

    PuddinPRP PuddinPRP Oct 20, 2012 10:14 AM in response to clemon85
    Level 1 (0 points)
    Oct 20, 2012 10:14 AM in response to clemon85

    Here's my two cents worth on this problem.  I have an iPad2 and iPhone 4S.  And based on the bigger problems that most people have on here, I'm almost ashamed to complain of my little inconvenience.  But anyhoo, after the upgrade a few weeks ago, my iPad2 won't automatically connect to wfi like it did before the update.  I have it set to automatically connect, and have tried every suggestion that has been posted on here and it still won't automatically connect.  True, it's annoying to have to go to Settings and manually connect to wifi when I turn on the iPad but it's just the principle - it was fine before the upgrade and now it won't automatically connect.  I have no issues with my iPhone 4S.  When I come into range of my wifi, it will connect automatically with no issues. Like I said, I've tried everything suggested on this thread and on other message boards but no luck.  Guess I'll just try to wait patiently for another update from Apple. 

  • by tomfromathlone,

    tomfromathlone tomfromathlone Oct 20, 2012 12:02 PM in response to PuddinPRP
    Level 1 (0 points)
    Oct 20, 2012 12:02 PM in response to PuddinPRP

    That exactly the problem I have . in settings I set ask to join networks to on so at least I do not have to go into settings to connect I can connect with the pop up screen. Like you I have tried all options suggested on this forum  I sure hope apple solve this issue soon as its a pain

  • by Nookle,

    Nookle Nookle Oct 20, 2012 6:11 PM in response to clemon85
    Level 1 (0 points)
    Oct 20, 2012 6:11 PM in response to clemon85

    My wifi at work, home works fine with iOS 6. However, when trying to log in to wifi through Starbucks, etc... It will not open the log in page to accept.

  • by marcnbev,

    marcnbev marcnbev Oct 20, 2012 6:32 PM in response to Nookle
    Level 1 (0 points)
    Oct 20, 2012 6:32 PM in response to Nookle

    I have the same problem as well. Starbucks is out and I rely heavy on it as we are travelling. Apple tech spent weeks with me trying to fix it and finally offered to send me a new ipad 3. Unfortunately I was in Canada and it would not have Verizon access sooo, they put a note on my account that if go into a apple store when we return to California they will replace it with a new one. I hope there is a software fix before I do that as I will hav to put another protector on my screen and be out the 40 bucks. What a pain.

  • by jo'elle,

    jo'elle jo'elle Oct 20, 2012 7:01 PM in response to clemon85
    Level 1 (0 points)
    Oct 20, 2012 7:01 PM in response to clemon85

    Apple Care offered to replace my iPad however the one they offered is a remanufactured defective one cast off by someone else. ABSOLUTELY NO!! I have babied my new iPad and taken such great care, it is in new condition. The ONLY thing wrong with it is this f****u** update.

     

    Don't acccept a replacement of a remanufactured defective iPad. DO NOT SETTLE for less than being made completely whole!

  • by TheWhiteStig,

    TheWhiteStig TheWhiteStig Oct 20, 2012 9:19 PM in response to RJPearce
    Level 1 (0 points)
    Oct 20, 2012 9:19 PM in response to RJPearce

    It does look like a problem with AES encryption, but WPA2 (which is better than WPA) is not designed to run with TKIP.  Now I have to downgrade my wireless security to work around this bug.  Hopefully Apple admits this problem and fix it in the next release.

     

    BTW, I work at ALU as well.

  • by JimHdk,

    JimHdk JimHdk Oct 20, 2012 9:55 PM in response to TheWhiteStig
    Level 7 (28,572 points)
    iPad
    Oct 20, 2012 9:55 PM in response to TheWhiteStig

    Bug with AES encryption? I don't think so. I use AES encryption all the time with no problems at all on iOS 6.

     

    By the way WPA2 works with AES and TKIP.

  • by TheWhiteStig,

    TheWhiteStig TheWhiteStig Oct 20, 2012 11:22 PM in response to JimHdk
    Level 1 (0 points)
    Oct 20, 2012 11:22 PM in response to JimHdk

    I had been using WPA2+AES for a long time, and had no trouble until upgraded to iOS6. The problem is that it had trouble connect to wifi while in sleep mode, and it takes more than 30 sec from wake up to connect.  Some people think  its normal, but IT IS NOT!  I used to be able to get FaceTime call and iMessages while my iPad is in sleep mode, but now I miss calls and messages all the time.

     

    And did I say WPA2 don't work with TKIP? WPA2 is designed to work with AES, but TKIP support was added for backward compatibility.  However, it's speed is not optimized and you might as well stick with WPA+TKIP.

  • by David Gilchrist,

    David Gilchrist David Gilchrist Oct 21, 2012 4:03 AM in response to clemon85
    Level 1 (5 points)
    Oct 21, 2012 4:03 AM in response to clemon85

    Some way back up this thread someone said that iOS6 works only with IPV6 WiFi protocol and that since many routers are still running IPV4, connection will not be possible.

     

    Has anyone verified this ?

     

    Cheers.

  • by Barbican7,

    Barbican7 Barbican7 Oct 21, 2012 4:13 AM in response to David Gilchrist
    Level 1 (0 points)
    Oct 21, 2012 4:13 AM in response to David Gilchrist

    iOS 6 is definitely IPv4 compatible.

     

    The IPv6 only misconception started becuase of a bogus article written by Robert Holland for the tech blog tabletcrunch.com.

  • by Emillooo,

    Emillooo Emillooo Oct 21, 2012 6:05 AM in response to Barbican7
    Level 1 (0 points)
    Oct 21, 2012 6:05 AM in response to Barbican7

    Yesterday apple store in my town confirmed to me that IPv6 that  where apple is heading .i had same issues *** everyone else tried everything but only router firmware helped me.that why only some of us are effected by wifi drop outs.

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