clemon85

Q: Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.

 

I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment.  Everyone had this issue, no big deal.

 

Went home, Wifi worked fine.

 

Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore.   I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.

 

This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password"  (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)

 

I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)

 

I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.

 

Obviously there is something different happening in IOS 6 that is causing these issues.  My question is has anyone else encoutered this issue, and if so what have you done to fix it?

 

I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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Q: Anyone still having IOS 6 wifi issues?

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  • by JimHdk,

    JimHdk JimHdk Oct 21, 2012 7:07 PM in response to Ancient1
    Level 7 (28,572 points)
    iPad
    Oct 21, 2012 7:07 PM in response to Ancient1

    Oy vey. Whatever you say. Just sit with your problems nobody else is having them.

  • by LauraMackie,

    LauraMackie LauraMackie Oct 21, 2012 7:08 PM in response to Ancient1
    Level 1 (23 points)
    Apple TV
    Oct 21, 2012 7:08 PM in response to Ancient1

    We have a year old Cisco router and it works fine FYI.

  • by jo'elle,

    jo'elle jo'elle Oct 21, 2012 7:10 PM in response to Ancient1
    Level 1 (0 points)
    Oct 21, 2012 7:10 PM in response to Ancient1

    I've asked this question twice, in this thread and another. What I received is some helpful but conflicting information and advice about routers and another sarcastic, arrogant, unhelpful reply. I hope you receive a better response.

  • by jo'elle,

    jo'elle jo'elle Oct 21, 2012 7:11 PM in response to JimHdk
    Level 1 (0 points)
    Oct 21, 2012 7:11 PM in response to JimHdk

    And there you have it!

  • by JimHdk,

    JimHdk JimHdk Oct 21, 2012 7:28 PM in response to jo'elle
    Level 7 (28,572 points)
    iPad
    Oct 21, 2012 7:28 PM in response to jo'elle

    You don't seem to want any help. Any help offered was met with snippy replies. If you think that the problem is caused exclusively by iOS 6 then what help could there be? We are all just users here. I guess you'll just have to wait for an update from Apple or, just maybe, you could get a router that works.

     

    This thread is now just full of nonsense. Good luck to any who remain or venture here.

  • by PS_apple,

    PS_apple PS_apple Oct 21, 2012 8:07 PM in response to JimHdk
    Level 1 (0 points)
    Oct 21, 2012 8:07 PM in response to JimHdk

    Hi Mate. Thanks.You have done your best to help the community. People are free to take it or leave it.

     

    I agree, I too would like to switch off this thread.  Dont know how... but will find out.  Cheers!

  • by B Friendly,

    B Friendly B Friendly Oct 21, 2012 9:36 PM in response to PS_apple
    Level 1 (0 points)
    Oct 21, 2012 9:36 PM in response to PS_apple

    It is not going to make the problem go away for many of us if you just switch off this thread.  I have two iPads in my home and updated the one to iOS 6.  Immediately I had this problem with the Wi-Fi dropping out after a minute or two.  I tried everything suggested in this discussion and finally took it to an Apple Store.  I was amazed by the very good service I got and they agreed to replace my iPad with a new one.  They had to update it in the store to iOS 6.  When I got back home, I had the exact same problem with the Wi-Fi.  I went back to the Apple Store and they replaced it a second time, but this time I requested that they don't update the iOS.  With the iOS 5 everything is working 100% again.  Anyone who cannot see that there is a problem with how iOS 6 devices connect with Wi-Fi routers is blinded by their loyalty to Apple.  I have total clarity in my mind that Apple needs to fix this problem with iOS6 - you cannot expect everyone with a problem to suddenly go and change routers.  What I can say about Apple in this regards - the way they were willing to help me to go back to iOS 5 (replacing my iPad twice) is commendable and would make me stick with Apple products.

     

    Best regards

  • by edcaluma,

    edcaluma edcaluma Oct 21, 2012 11:37 PM in response to clemon85
    Level 1 (0 points)
    Oct 21, 2012 11:37 PM in response to clemon85

    I have the same problem when upgraded to iO6 my wifi connection always reset and when you see the diagnose its shows low memory, ive already done reset, restore from back up and new settings but the same problem still happening.

  • by PS_apple,

    PS_apple PS_apple Oct 22, 2012 12:02 AM in response to B Friendly
    Level 1 (0 points)
    Oct 22, 2012 12:02 AM in response to B Friendly

    Hi

    I did not mean to switch off the thread completely.  Others may still have the problem.  They should continue to get the various solutions from this thread.  I am sure one of the solutions will work for them.

    (A simple re-setting of the router worked for me).

     

    What I meant was, I dont need the emails of this thread coming to me anymore.  I want to switch off emails coming to me.  Sorry, if my wording was misleading.  Good luck to all others.  You will find the answer somehow !

  • by Barbican7,

    Barbican7 Barbican7 Oct 22, 2012 1:00 AM in response to clemon85
    Level 1 (0 points)
    Oct 22, 2012 1:00 AM in response to clemon85

    It'll be interesting to see the iOS version used on the new iPad mini.

     

    Get the feeling it won't be 6.0....

  • by Ancient1,

    Ancient1 Ancient1 Oct 22, 2012 5:28 AM in response to PS_apple
    Level 1 (0 points)
    Oct 22, 2012 5:28 AM in response to PS_apple

    To stop receiving emails look at the top right hand side of the current page and click "Stop email notifications".

     

    I apologize if I have offended anyone here. While I can avoid the problem for now, the problem has not been fixed, just avoided.

     

    I joined this thread, as a newby, hoping to find a community that may work together to find a way to solve the problem or at least to identify what is going on - as other forums do.

     

    The summation of this thread, from my reading, is - ensure your router is running correct firmware; reset the network setting in your IOS6 device; wait for an update to IOS6 or buy a new router. If these are the only options then thank you.

     

    If some have been able to replace their router and remove all trace of the issue then I truly am pleased for you all and hope it continues.

     

    Personally, I am not wanting to replace current technology Apple network equipment, that others in this thread have recommended as 'sound'.

     

    Yes my router firmware is up to date; yes I reset my IOS6 network connections (daily to avoid any issues because without it I see issues recurring variably after 3-5 days); yes I figure I have to wait for the next IOS6 installment and hope things improve; yes I have tried an alternate brand of router with no noticeable benefit. Sorry, for me there is no logical basis to replace my network infrastructure and I am concerned that people reading his thread are spending good money on new routers with the expectation that all will be resolved.

     

    If that means I am refusing 'help' then so be it.

     

    It has been an education.

  • by Barbican7,

    Barbican7 Barbican7 Oct 22, 2012 7:44 AM in response to Ancient1
    Level 1 (0 points)
    Oct 22, 2012 7:44 AM in response to Ancient1

    Ignore the zealots.

     

    The majority here bought Apple because their products provided the best end user experience (computer/smartphone/tablet features you'd expect without unnecessary complexity) and that group are likely to stay within Apple's ecosystem because of their historical investment in music, books, video and apps. They're intelligent, not "locked in" and will jump ship to an alternative platform given 'sufficient motivation' (e.g. inferior built-in services, broken connectivity, easily scuffed hardware, etc).

     

    Unfortunately there are also a minority of fanatics. They will automatically defend a manufacturer, brand or product, with an almost religious fervour, regardless of the actions (or lack of action) taken by that company and irrespective of the quality of their products. Those individuals feel owning that product defines them and gives them membership to a perceived social grouping they other wise bizarrely feel excluded from. You can't reason with them, appeal to their intellect or even use simple logic. If you do present an alternative view or a counter argument, as best expect an unhelpful reply, at worse, open hostility. That group are best avoided.

     

    The rest of us are just looking for a suitable workaround, genuinely interested in helping or, at the very least, want to nudge Apple (by weight of public opinion) towards acknowledging problems (as they have with maps) and provide a fix.

     

    Personally I suspect Apple are very aware of the WiFi issues, have already corrected the problems (iPad mini will most likely ship with a patched 6.0.1 OS) and will no doubt push that or an enchanced 6.1 out to all users before too long (certain they don't want unhappy customers either).

     

    So stick around, use whatever temporary fix works and keep contributing :-)

  • by AngieInGa,

    AngieInGa AngieInGa Oct 22, 2012 7:59 AM in response to clemon85
    Level 1 (0 points)
    Oct 22, 2012 7:59 AM in response to clemon85

    It's been 1 month and I still can't use my iPad. I've tried everything the forums suggest with the exception of downgrading the firmware on my Netgear router (which Netgear Tech Support suggested I not do).  With my iPad being wifi only, I have no backup data plan.

     

    Apple deletes my posts and pleas becase they say they include "rants". Sorry Apple, but paying $700 for your product that I was only able to use for 4-months has made me testy. Fix this.

  • by quantemleap,

    quantemleap quantemleap Oct 22, 2012 9:08 AM in response to AngieInGa
    Level 1 (0 points)
    Oct 22, 2012 9:08 AM in response to AngieInGa

    wow... I am having the same problem... Insight Communications have been out 3 times since the last update from Apple and I too paid $700.00 for my IPad and can not use... Testy to say the least... Insight wants Apple to contact them regarding their last update... Will post my results...

  • by Bob Krugmire,

    Bob Krugmire Bob Krugmire Oct 22, 2012 10:36 AM in response to clemon85
    Level 1 (38 points)
    iTunes
    Oct 22, 2012 10:36 AM in response to clemon85

    I have been having the same exact problem as others here.  My iPhone 4s will not stay connected to any wifi signal.  At home, I have an Airport Extreme...same problem.  Neither will my iPhone 4s stay connected reliably to any outside wifi, including friend's wifi or Starbuck's wifi, etc.  We have replaced the sim card, we have replaced the phone (now 4 times) we have restored from backups, we have wiped the phone clean and installed everything as a new phone, nothing seems to work.  Is this possibly a IOS issue?  I really rely on my wifi, but this issue is getting to the point where the numbers of restores/rebuilds are getting somewhat annoying.  This weekend I even received confirmation from the folks at my local Apple genius bar that they had heard and were aware of the issue and they were simply sitting tight until the "fix" release of the next op system for iPhone.

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