Previous 1 60 61 62 63 64 Next 1,541 Replies Latest reply: Jan 13, 2015 8:30 PM by kriegison Go to original post Branched to a new discussion.
  • tapa321 Level 1 (0 points)

    I have only had the 4S since thursday night.  I have already had 2 apple support case numbers and 1 trip to the genius bar.  Today, went to verizon and they gave me a new 4S.  Same issue.  Phone will not stay connected to my home wi fi.  So I am stuck with this piece of crap until apple decides to fix this issue that all of their representatives say they have no information that their is an issue.  I am beyond furious!!!  I have tried every idea that the forums have put forth.  NOTHING WORKS!!!!!

  • Bob Krugmire Level 1 (30 points)

    Just a quick update.  My problems, in similar fashion to other posters here, continue unabated.  With both my iPhone 4S as well as my iPad 4, I have trouble connecting to any wifi (this includes my home wifi or any outside wifi).  Once I connect, I have trouble staying connected or the connection simply freezes up.  I have gone through every trouble shooting step possible on the iPhone (including a record setting three replacements).  During my last phone call to Apple support, my support rep actually said that he knew Apple was aware of continuing problems (even after the recent 6.0.1 update) and he stated that Apple would be releasing yet another update in the future to "try to address the ongoing wifi issues")  I realize that compared to other life events, not connecting to wifi is probably a small issue, but the frustration of this particular technical glitch does tend to cause the smallest eye-twitch.  Here's hoping that Apple is able to somehow address the problem sooner rather than later.  Perhaps I'll see if I can push for a fourth new phone!

  • leestanley Level 1 (0 points)

    They know there is a problem, I have two case numbers now and I directly referred them both to this thread whereby (surprise, surprise) they feigned ignorance of any issues. 9 resets on phone, 12 resets of my wifi equipment and still the problem is persisting.

    Apple are fully aware of this problem and my wifes iphone 5 has now just started acting up as well.

    This is EXACTLY the reason that we moved away from microsoft, in that they lied and tried to cover up their inabilty to react to CUSTOMER (remember that apple) concerns.

    I sent an email to 9to5 mac with this link and asking them to run a story on the wifi issues, they didn't even bother to respond, well they don't want to bite the hand that feeds do they?

    Seriously considering Linux for future upgrades, it may be a steep learning curve but I have yet to hear ANYONE give it bad press.

  • Ian Cundell Level 1 (105 points)

    I had a similar problem with my iPhone 4.


    On your router try turning off WPA2 with AES encryption (try WPA with TKIP). That solved it for me.

  • leestanley Level 1 (0 points)

    I thought wpa was inferior to wpa2?

    I'm running my router via an ethernet cable through an airport extreme, now correct me if I'm wrong but shouldn't the equipment that Apple makes (the router and phones) be compatible????

    I don't have any problems connecting my macbook pro or my wifes macbook air to the network, it is just the phones.

    The problem HAS to be with the iOS upgrade (sic)

  • Ian Cundell Level 1 (105 points)

    Yes, although WPA is secure (unlike WEP).


    I was simply reporting a workaround that did the trick for me. I concur that ultimate the solution is in a software update.

  • leestanley Level 1 (0 points)

    Cheers Ian, wasn't criticizing you. although re-reading my post I can see how you might get that impression.

  • vp6799 Level 1 (0 points)

    I finally have my iPhone 4S working flawlessly. I did a reset and then a restore on my pc. I then disconnected the phone from iTunes and did the erase all content and settings reset from the phone and restored my info wirelessly from iCloud. I then synced the phone with iTunes just to get my music back. It's been working great for the last week.


    Not sure if it was just a screw up when the software installed or if it was something else, but I Can say that it was software related because before hand, I tried everything else that was mentioned in this thread and other places online and had no luck.


    I also did read on a few sites that apple has released iOS 6.1 to some developers for beta testing. So hopefully it's close to being released.

  • rfow Level 1 (0 points)

    Had the same issue with an iPad2 dropping Wifi,

    I manually set the WiFi

    Go To Settings>WiFi>Choose Other and enter your Network Name> Select your Network Security in my case "WPA2"> Click on "Other Network" top left now enter your Password in the box and click on "Join" Done.. My Wifi now is stable can switch the iPad off and back on a day later no issues and no WiFi drops when using. Might help?

  • Ian Cundell Level 1 (105 points)

    No worries.

  • Fred Laxton Level 1 (5 points)

    Here are some news sources writing about the problems:


    Forbes: iOS 6 Wi-Fi Problems Still Plague Some Users - 11/3/2012 -still-plague-some-users/


    ZDNet: Apple's iOS 6.0.1 still has Wi-Fi bugs - 11/4/2012


    Eastern Morning Herald: iOS 6.0.1 Bug Fix Update Now Available, WiFi Issues Still Not Resolved - 11/10/2012 es-still-not-resolved/1221946/


    So yes, I'm sure Apple knows about it!


    Hurry up, iOS 6.1!

  • leestanley Level 1 (0 points)

    Hi, just tried your solution. 'So far' it seems to be stable.

    Just pulled in nearly 10megs (normal network is about 10.5, so not bad)

    Done a restart from sleep (normally this would be the point where the wifi said, 'no can't help you today') and it connected and pulled in the same download and nearly a meg on the upload.

    I'll keep monitoring this and feed back if I get ANY drop outs.

    If this stays stable then I probably owe you a pint rfow, no thanks to Apple as their engineers can't seem to take their heads out of their arses and actually try to exceed customer expectations.

    Poor poor service from Apple you really ****** me off this time.

  • mkltvk Level 1 (0 points)



    Yes, this is my first post. I think I finally solved my Wifi issues and I am eager to share my solution, since I know how frustrating the situation is.


    A little bit of a background story..


    - got my iPad Mini a few days ago

    - Wifi issues right from get go.. had no trouble connecting, had trouble staying connected

    - App store would barely load sometimes, speedtest giving inconsistent results

    - upgraded to 6.0.1, that did not help


    My set up:


    - Router: Asus RT-N66U

    - Encription: WPA2


    If you are using WPA2 encription (especially on 5ghz), the issues are more likely to occure (from personal experience)..


    The solution:


    - Absolutely make sure your router is using the latest firmware

    - Go to your router control panel (often through but yours may be different)

    - Find an option/menu item/tab that says IPV6. go to it, and enable it! (in my control panel, I had a few IPV6 options to choose from, I chose IPV6 with DHCP.


    No issues after enabling SPV6! Even if your router supports it, it still needs to be enabled. Post if this worked for you..

  • sorourke Level 1 (0 points)

    I have fixed my slow Wifi problems on IPad 2' 4S and iPhone 5 but not happy with the solution. I had tried all the above suggestions and the only thing that worked was to change the router. I had a Belkin Wireless N router for years but I went into the attic and dusted down the old router that came free from my broadband supplier a few years back. It's not as fancy as the Belkin but it works and I'm consistently getting 2.4mb down on my 3mb broadband which is as good as it gets. I still feel its an IOS 6 problem and am v pixxed off with Apple but for what it's worth, changing your router may solve the problem. Here's hoping that iOS 6.1 fixes these stupid Wifi issues, I'd like to get my Belkin router back and use a N wireless network.

  • litomaj Level 1 (0 points)

    I made a costly solution to this problem. I install new router (Cisco E1200). Now my Iphone4 wifi works.

Previous 1 60 61 62 63 64 Next