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Anyone still having IOS 6 wifi issues?

414833 Views 1,540 Replies Latest reply: Nov 12, 2013 7:45 PM by Bowdenfam RSS Branched to a new discussion.
  • sbailey4 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 13, 2012 6:39 PM (in response to tapa321)

    Why dont you return it?  If its only been 4 days. You can wait until after 6.1 is released and see if that seems to fix the issue then purchase it again.

  • Barbican7 Calculating status...
    Currently Being Moderated
    Nov 14, 2012 12:39 AM (in response to sorourke)

    Same here. Stable connectivity was virtually impossible on my expensive dual band Netgear DGND3700 (iPhone4s & iPad3 on 6.0.1 and an iPhone4 and second iPad3 on 6.0.0). Fortunately I had an old single band Netgear DGN3500 gathering dust on a shelf. Swapped this in and the connectivity problems ceased but only when using older 1.1.00.28 firmware (initially tried 1.1.00.33, the last update for the 3500, but this made it as unstable as the 3700). Not an ideal solution as I bought the 3700 for its simultaneous dual band capabilities but i'll stick with the workaround until Apple (hopefully!) fix this bug in 6.1

     

    PS. the folks in Cupertino may want to get a move on as G**gle have just launched some very interesting hardware...

  • tapa321 Calculating status...
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    Nov 14, 2012 2:34 AM (in response to sbailey4)

    Tried that.  Verizon would only swap out the phone with another 4S.  Said if it was still an issue I had to "sit tight" and wait for a patch!

  • tapa321 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2012 2:36 AM (in response to litomaj)

    I too am having a new router installed on Saturday.  the expense of a new router and also the expense for someone to come in and install it.

  • sbailey4 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 14, 2012 7:05 AM (in response to tapa321)

    I dont believe that is correct. You have 14 day return policy. You said you have had it less than a week yes? I would call Verizon customer service. Here is the copy of what I have on receipt

     

    The iPhone 4 is configured to work only

    with the wireless services of Verizon

    Wireless, and may not work on another

    carrier's network, even after completion

    of your contract term.

                 Return Policy:

    New and Certified Pre-Owned  merchandise

    items may only be returned or exchanged

    within 14 days.

    You are permitted to  make one exchange.

    A restocking fee of $35($70 for Netbooks,

    Tablets and Notebooks) applies to any

    return or exchange of a wireless device

    (excluding Hawaii).

    See verizonwireless.com/returnpolicy for

    complete details.

    To receive  a credit  for the activation

    fee,  cancellations  must   occur  within

    3 days of activation of service.

                 Thank You

             The NEW My Verizon.

             All The Tools.

             All The Features.

             More Convenience.

        Visit verizonwireless.com for more

  • Wilddisappointment Calculating status...
    Currently Being Moderated
    Nov 14, 2012 7:46 AM (in response to clemon85)

    I own an IPhone 4, and IPad 2 and a Apple TV,   A few months ago the Apple TV was working wonderfully until they upgraded the software, guess what the problems is?  Yep, drops the WiFi connection. Next I let them upgrade my Ipad  and now I am having Wifi connection issues with that. And yes the phone does it too, but because it is on cell still gets the emails and such regardless but uses up my limited data account.

    Apple has dropped the Ball on this and isnt acknowledging the problem. I went to the Apple store and and the sales person refused to accept that there was a problem. There are 100s of people on the net with these same issues.

    Sure they gave me a new Apple TV, but like I told the guy, it is not a hardware problem, it is a software problem.

    I love the products, but come Apple, just fix this!!!!!

  • looking4ananswer Calculating status...
    Currently Being Moderated
    Nov 14, 2012 9:32 AM (in response to clemon85)

    After IOS 6.0.1, my internet via wifi become almost useless. Youtube and apps updates are the only thing that super fast on my wifi. Surfing the internet will make me bleed for speed. This was not the case before the IOS 6.0.1. The IOS 6.0 was doing fine. Now on IOS 6.0.1, even the lame Facebook is updating like 52kbps of speed. For info, my internet via 3G is excellent. Any idea why this is happening to my Iphone 4S and new Ipad?

  • thebellenir Calculating status...
    Currently Being Moderated
    Nov 14, 2012 9:53 AM (in response to clemon85)

    Bottom line, I've been an iPhone owner for 3 years, just this year I switched my desktop to a mac mini, bought an iPad, and subscribed to iTunes Match. I did all this because I believe Apple products are easy to use and manage my content with ease.

     

    I have upgraded my iPhone to iOS 6.0.1, and still I cannot stream/download a song when I am at work. I work for an online university, so our technology is not the problem, and of course, I had zero issues prior to installing iOS6. This is ridiculous, and just may make me look at moving away from Apple products in the future. I've spent a lot of money (while justifying this to my wife) switching both of our phones and subscribing to iTunes Match and other Apple devices, and now a simple thing like this seems to have really left me with a bad taste in my mouth. 

  • Apfelkacke Calculating status...
    Currently Being Moderated
    Nov 14, 2012 12:36 PM (in response to rfow)

    Had the issue with dropping wifi during locked screen with iPhone 4S and iPad 3rd Gen (both iOS 6.0.1).

    The suggestion from "rfow" worked for me as well!

     

    First delete your wifi setting by pressing "Ignore this network". Then:

    Settings> WiFi> Choose Other> Enter your Network Name> Select your Network Security

    Enter the password again and connect.

     

    Now the wifi connection re-establishes when unlocking the screen. However, the device seems not to be online permanently (a test e-mail arrived just when I unlocked the screen).

     

    So it seems more like a workaround till Apple finally fixes the wifi bugs!

     

    Btw, I'm connected to an enterprise-level Cisco wifi system with mandatory login page (captive portal).

  • leestanley Calculating status...
    Currently Being Moderated
    Nov 14, 2012 12:46 PM (in response to Apfelkacke)

    Unfortunatley I have to report that the fault has re-appeared after doing exactly what rfow suggested. Signal completely gone. So this is DEFO a softare fault.

     

    Apple, you are seriously ******* off one of your most vociferous advocates

  • tapa321 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2012 1:57 PM (in response to leestanley)

    Well I finally solved the dropped wi-fi issue on Iphone 4S IOS6.  I have just returned from verizon with a brand new Droid M.  It took a nasty phone call to verizon customer support, who then notified the verizon store manager that I was comming in for a new phone.  So after 1st purchase on Nov 8, then swap out on Nov 12,  I walked into my home, connected the Droid to my home wi-fi, and ALL IS RIGHT WITH THE WORLD.  I am very dissappointed in APPLE and its support (or should I say non support!)  I wish you all luck with the IOS6 issue. 

  • lkrupp Level 4 Level 4 (3,085 points)
    Currently Being Moderated
    Nov 14, 2012 3:07 PM (in response to tapa321)

    tapa321 wrote:

     

    Well I finally solved the dropped wi-fi issue on Iphone 4S IOS6.  I have just returned from verizon with a brand new Droid M.  It took a nasty phone call to verizon customer support, who then notified the verizon store manager that I was comming in for a new phone.  So after 1st purchase on Nov 8, then swap out on Nov 12,  I walked into my home, connected the Droid to my home wi-fi, and ALL IS RIGHT WITH THE WORLD.  I am very dissappointed in APPLE and its support (or should I say non support!)  I wish you all luck with the IOS6 issue. 

     

    Does this mean we won't be hearing from you anymore?

  • Bob Krugmire Level 1 Level 1 (30 points)
    Currently Being Moderated
    Nov 14, 2012 3:09 PM (in response to clemon85)

    Hello kids!  During a break in my spreadsheets, I found this interesting article via http://www.zdnet.com/a-new-apple-ios-wi-fi-problem-has-popped-up-while-others-re main-unfixed-7000005134/ with the following quote:

     

    In the meantime, the problem that iPhone 4S and iPad 3 with their A5 chipsets and iOS 6 had with joining networks has been narrowed down. Research by Christian Rank found that the problem stemmed from a "different interpretation of [the 802.11n] standards: At least the iPhone 4S with iOS 6 sends a parameter "Extended Capabilities" in its association request to the AP. This "Extended Capabilities" parameter has a length of 4. Now, the "IEEE Std 802.11n-2009" states that this parameter should have only 3 as valid length. Contrary to that, the current "IEEE Std 802.11-2012" defines the valid length between 3 and 8. It seems that our HP/H3C equipment treats "Extended Capabilities" parameter length == 4 as fatal error and rejects the association (instead of just ignoring this parameter). From the formal point of view, Apple's implementation is correct, and HP should correct its firmware. We've got in touch with HP about this issue and are now awaiting their response. Nevertheless, I hope that Apple updates iOS 6 that no ‘Extended Capabilities' parameter is sent during association, since its purely redundant."

    Other Wi-Fi APs and routers seem to make this check as well with similar disastrous results for iOS 6 devices. So, if you're having trouble with joining a Wi-Fi network, check to see if there's a new firmware update for your router or access point (AP). You could also encourage Apple to drop sending the ‘Extended Capabilities' during authentication since this parameter really isn't used for anything in iOS or by most APs or routers.

    Other Wi-Fi problems are still with us. For example, I'm still seeing reports from iOS 6 users having trouble connecting with APs using WPA2 AES (Wi-Fi Protected Access II/ Advanced Encryption Standard) security. Curiously, Apple recommends WPA2 AES for Wi-Fi security, but WPA2 TKIP (Temporal Key Integrity Protocol) is the security standard that's actually  more likely to work with iOS 6-equipped iPhones, iPads, and iPods.

     

    Quite a bit of the above text leaves me in the technical dust, but may help out others who are a bit more tech savy than me.  Currently, it would appear that the most stable wifi connection for me is my home Apple router...all others continue to be a bit wonky.

  • Bob Krugmire Level 1 Level 1 (30 points)
    Currently Being Moderated
    Nov 14, 2012 3:10 PM (in response to tapa321)

    Good on ya!  You'll have to let us know how you like the Droid M as compared to the iPhone.  It is odd that Apple would be so silent on what appears to be a far-reaching issue with so many alternative smart phone options out there!!

  • leestanley Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2012 3:25 PM (in response to Bob Krugmire)

    Sounds like a smoke screen to me.

    I'm running my wifi through Airport extreme and 3 airport expresses. All apple standards, Got nothing to do with the routers it is the iOS software that is causing these problems.

    The sooner everyone accepts that this is an Apple issue and stops looking for alternative solutions and buying extra bits of kit to get their iOS devices working (as they should be) then the sooner Apple will get off their arses and deal with the problem

    111465 Views would indicate to anyone that the is a lot of people looking for answers as to why their expensive kit has become an expensive brick.....


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