Garry_W

Q: iMessage not delivering messages ios 6

After upgrading 1 of my iphone 4 handsets to ios 6, imessage has stopped delivering messages to other ios 6 handsets

 

When switching off iMessage and sending via SMS every message is delivered x10 tests to ios6 iphone 4

 

Re-initiating iMessage, then iMessages sent from to iphone 4 on ios6 to another iphone 4 on ios 6 are not delivered ( some times it even says delivered when it hasn't been)

 

Sending iMessage from iphone 4 on ios 6 to iphone 4 on ios 5.1 no problem delivered every time.

 

Sending iMessage from iphone 4 on ios 5.1 to iphone 4 on ios 6 no problem delivered every time.

 

problem seems to be with iMessages from ios 6 to ios 6

 

iMessage turned off and reactivated 4 times

 

phone has been restarted 2 times

 

cant think of any other testing to do.

 

 

 

This needs to be sorted quickly as i don't know what I am missing until someone calls and said did you get my messages... em no !

iPhone 4, iOS 6

Posted on Sep 20, 2012 11:05 AM

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Q: iMessage not delivering messages ios 6

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  • by b3mmster,

    b3mmster b3mmster Oct 2, 2012 5:21 AM in response to Garry_W
    Level 1 (0 points)
    Oct 2, 2012 5:21 AM in response to Garry_W

    I'm having the same exact issue with the facebook integration. 

     

    When I go to txt message someone that has an iphone, and the contacts app is turned off for allowing it to access facebook, then it switches to an imessage and delivers perfectly fine.  If the person has 2 mobile number, the contact info screen comes up to select which number.

     

    When the contacts app does have access to facebook, under the facebook settings, the txt message to the same person will never turn blue.  The unified info screen doesn't come up, and the address that it's suddenly trying to send the text msg to is the facebook email which it never delivers.

     

    It seems to me that the facebook integration is taking default over the icloud imformation.  If one of my friends has their mobile number on facebook, everything works fine for them.  If their mobile number is NOT on facebook, it's almost like the facebook privacy settings integrate into the contact info, and suddenly everything defaults to their facebook email instead, even if their icloud info has the phone number.

     

    I've pulled my hair out trying to figure this out and so far nothing has worked.

     

    I started another thread here yesterday before I found this thread:

    https://discussions.apple.com/thread/4318036?start=15&tstart=0

     

    Personally I think it's the facebook privacy settings that come WITH the facebook integration, I might be wrong but that's the only logical thing i can come up with.

  • by rob214,

    rob214 rob214 Oct 2, 2012 5:55 AM in response to Garry_W
    Level 1 (0 points)
    Oct 2, 2012 5:55 AM in response to Garry_W

    Turns out I spoke too soon. I've had Facebook integration with my address book off, and shut down iMessage for a few days. I turned it back on (FB still off) and I was able to deliver several imessages rapidly, and then after a few messages it came to a halt - went back to failing. I even updated my carrier settings, hoping that might help but no - still an issue.

  • by superjeans1,

    superjeans1 superjeans1 Oct 3, 2012 4:04 AM in response to Garry_W
    Level 1 (0 points)
    Oct 3, 2012 4:04 AM in response to Garry_W

    Same problem here. Loads of messages not being delivered to my phone. Seems that those sending messages are on iOS5.

     

    For now I turned off iMessage.

     

    Massive #fail apple. You could only make it worse by screwing up phone calls.

  • by Chrissie59,

    Chrissie59 Chrissie59 Oct 3, 2012 4:15 AM in response to KimK2
    Level 1 (0 points)
    Oct 3, 2012 4:15 AM in response to KimK2

    Have tried this 3 times and doesn't work. Think you've been lucky or there's more than one issue here

  • by Chrissie59,

    Chrissie59 Chrissie59 Oct 3, 2012 4:39 AM in response to blueskiespilot
    Level 1 (0 points)
    Oct 3, 2012 4:39 AM in response to blueskiespilot

    I can't send messages to a friend via iPads (both just upgraded to ios6) - even worse it seemed one of his other email contacts appeared to send me a message view messenger. Have tried switching on and off  3 times on my iPad. Sending to another iPad user on ios6 had no problems nor from iPad to upgraded and non upgraded iPhone 4s

  • by technabob,

    technabob technabob Oct 5, 2012 10:35 AM in response to Garry_W
    Level 1 (7 points)
    Oct 5, 2012 10:35 AM in response to Garry_W

    I was having the issue where my iPhone 5 would not receive or send via iMessage most of the time, and I can confirm that T.Raw's fix works. This only works if you have multiple devices and they're set to send and receive at your phone number. My iPad was set to send and relieve at both my phone and two emails and as soon as I unchecked the phone number and turned iMessage off and back on on both iPad and iPhone it works now.

  • by technabob,

    technabob technabob Oct 8, 2012 6:40 PM in response to technabob
    Level 1 (7 points)
    Oct 8, 2012 6:40 PM in response to technabob

    Never mind. That only worked for a short time. Now the only thing that seems to fix it is to bounce in and out of airplane mode. I sure hope apple fixes this soon.

  • by Serk,

    Serk Serk Oct 23, 2012 6:15 PM in response to Garry_W
    Level 1 (0 points)
    Oct 23, 2012 6:15 PM in response to Garry_W

    Same problem for me. This is a serious issue. iMessages is just not reliable!

  • by Cory Smith1,

    Cory Smith1 Cory Smith1 Oct 25, 2012 7:30 PM in response to Serk
    Level 1 (10 points)
    Oct 25, 2012 7:30 PM in response to Serk

    I've been having issues with this all night. Trying to figure it out brought me to here. My wife has an iPhone, I have an iPhone and we have one iPad which we share, but predominiantly used by me. We were having a weird loop where I'd send a message from the iPad and it would show up as being sent from her phone #. I've gone to the iPad settings and sure enough, her phone # is in there. However, if I click on my apple id, MY phone number is what's reflected when I select "view account" and then go to "Manage Apple ID." As far as I can see, I cannot change the # on the iPad, which seems extremely odd. Until I can make it my phone #, I can't sync between iPad and iPhone. Anyone have a way to do this?

  • by Cory Smith1,

    Cory Smith1 Cory Smith1 Oct 25, 2012 10:17 PM in response to Cory Smith1
    Level 1 (10 points)
    Oct 25, 2012 10:17 PM in response to Cory Smith1

    Just an update. I was able to finally get my other number to show up. I had to log out of of iMessage and then log back in. Upon logging back in, it gave the option for the two numbers. Odd that you should need to log out and log back in...if you're just making a choice between the two, perhaps have them always availabe?

  • by Manu_iphone4,

    Manu_iphone4 Manu_iphone4 Nov 5, 2012 7:29 AM in response to Garry_W
    Level 1 (0 points)
    Nov 5, 2012 7:29 AM in response to Garry_W

    Hi,

     

    Well guess what, I've NOT been able to send iMessages and I have updated to IOS 6.1 2 days ago.

    Nothing changed.

    IOS 6 also ate all my mobile data with the Podcast app downloading podcasts via mobile data even if it's turned off in the app. So I had to turn off mobile data for the whole phone.

    Result now, I want to switch back to use SMS instead of iMessage but IOS 6 requests me to switch ON mobile data to be able to enable iMessage and then be able to switch on to sms. whyyyyy ?

    This is a nightmare, it's a perfect example of technology not been tested before it's released and of marketing having decided to release  to be first on the market, although the product is not ready.The negative is that Apple are distroying their image of reliability and ease of use that they took so much time to build. Is it a coincidence...Steve Jobs is gone and the next thing you know it all goes sooo wrong?

    Who is going to paid for my mobile data overusage? Who is even going to apologise for the hassle with not even being able to send a text message, and the consequences this could have as we, users, now rely on this technology. I haven't seen Apple acting courageously and admitting their failure... shame.

    If it's not ready, don't release it, releasing it is 10 times worse than being late on the market...

  • by msakalidis,

    msakalidis msakalidis Nov 8, 2012 2:31 PM in response to Garry_W
    Level 1 (0 points)
    Nov 8, 2012 2:31 PM in response to Garry_W

    I have a similar situation. I purchased a new iphone through a phone company and they transferred my old phone number accross. Now, when I make calls they go out via my old number but my messages are sent via a new number (which I have never heard of). There is no option for me to change the numbers through the settings.

     

    Is this a phone company issue? Or an Apple issue?

  • by Cory Smith1,

    Cory Smith1 Cory Smith1 Nov 16, 2012 7:31 AM in response to msakalidis
    Level 1 (10 points)
    Nov 16, 2012 7:31 AM in response to msakalidis

    Okay, another update, now BACK to the same problem. This is really frustrating. Here's what is happening:

     

    • In "Messages" on iPad, Send & Receive shows my wife's phone number. There is no second phone number now.

     

    HOWEVER

     

    • when I sign out and check MY account, my CORRECT phone number is in my account. My wife's is nowhere to be found.

     

    This makes no sense and is infuriating. Where exactly are they pulling that number from? Not my account b/c it shows my number. Post-update to 6.0.1 I'm back to the loop of having texts sent from my iPad, that should be linked to my account, showing as being sent from my wife's number, and, there is no option to choose the number. I can no longer sign out as I did a few messages ago to get my number to show. That solve no longer works apparently.

  • by jenematt,

    jenematt jenematt Feb 6, 2013 9:57 PM in response to Garry_W
    Level 1 (0 points)
    Feb 6, 2013 9:57 PM in response to Garry_W

    I have this same problem with iphone 3gs upgraded with 6.1. Imessage not working.

  • by Grannysmith98,

    Grannysmith98 Grannysmith98 Mar 15, 2013 12:58 PM in response to Garry_W
    Level 1 (0 points)
    Mar 15, 2013 12:58 PM in response to Garry_W

    I might be the signal I was so stressed out resented everything on my iPad bot when moved closer to rounded it said diliverd

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