11 Replies Latest reply: Jan 28, 2013 5:17 AM by MY59EOS
mracole Level 4 Level 4

Just successfully updated iTunes and IOS.  IOS 6 now on iPhone 3GS.  However, repeated 'failure to sync, error 1156'.  What does this mean?  What is the remedy?


iTunes 10, Windows 7
Solved by mracole on Sep 20, 2012 2:34 PM Solved

Solved it!  The move to new iTunes and new IOS clearly has a few settling issues.

 

Steps needed:

 

1.  Sign-out of iTunes Store

2.  Disconnect iPhone and switch off 'sync over wifi'

3.  Close iTunes

4.  Shutdown and cold re-start computer

5.  Start iTunes

6.  Dock iPhone and allow sync to take as long as needed (10 mins+ for me)

7.  Force new sync and watch steps flow through

8.  Sign-in to iTunes Store

9.  Turn on iTunes Match

 

Complete ... fully working iTunes and IOS!

  • mracole Level 4 Level 4

    Solved it!  The move to new iTunes and new IOS clearly has a few settling issues.

     

    Steps needed:

     

    1.  Sign-out of iTunes Store

    2.  Disconnect iPhone and switch off 'sync over wifi'

    3.  Close iTunes

    4.  Shutdown and cold re-start computer

    5.  Start iTunes

    6.  Dock iPhone and allow sync to take as long as needed (10 mins+ for me)

    7.  Force new sync and watch steps flow through

    8.  Sign-in to iTunes Store

    9.  Turn on iTunes Match

     

    Complete ... fully working iTunes and IOS!

  • BrianM_WPG Level 1 Level 1

    Thanks for the tips!

     

    I had tried a few things on the phone, then saw your posts, and realized I hadn't done a reboot/shutdown of my computer yet since running into this issue with iOS6 and/or iTunes 10.7.

     

    All I had to do was reboot the computer and everything on the phone was recognized properly again, and no error 1156 any more =)

  • vitvit Level 1 Level 1

    Thanx, it works for me too!

  • Anya88 Level 1 Level 1

    I have iphone 3GS, so I was really hoping for this to work, but it doesn't resolve anything,

     

    At step 6. sync doesn't initiate.

    Procede to step 7. get an error message 1156.

     

    I really regret upgrading to iOS6.0

  • AndySeed Level 1 Level 1

    Thanks heaps, worked for me too!

  • RDA55 Level 1 Level 1

    I was having this problem and getting the same error code. All I had to do was sign in to my itunes account. I didn't know that somehow I had been logged out probably due to a recent OS update.

  • laughingdurian Level 1 Level 1

    Thanks so much! This worked for me as well

  • mracole Level 4 Level 4

    Great to know that this thread is helping so many folk!

  • Mitch Cohen Level 1 Level 1

    Solved here too.  The simplified steps I took:

     

    -Signed out of iTunes Store (in iTunes on Mac)

    -Turned off WiFi syncing (again in iTunes on Mac)

    -Disconnected iPad from Mac

    -Reconnected iPad to Mac

    -Sync worked perfectly.

     

    Strange, but...ok.

  • WolvesDave Level 1 Level 1
    expertise.macosx
    Mac OS X

    Simplified steps worked here too! Was one step away from factory reset, so thanks for the tip!

  • MY59EOS Level 1 Level 1

    Hi,

     

    I have been having the same issue. Win7 and iPhone4

     

    The phone had the same sync issues as noted in this thread across both my desktop and laptop machines (both Win7 but different versions - Home and Ultimate)

     

    I fixed it by syncing the phone to cloud (which meant my contacts etc. were copied to my iPad just in case they were lost)

    Factory reset the phone

    Resync from cloud.

     

    The only loss of data were a couple of apps (which I restored very quickly)

     

    It has been fine ever since.