Haagse Harry

Q: ios 6 no internet on 3G

I've just upgraded my iPhone 4S to iOS 6 and now internet isn't working on 3G anymore. 3G is switched on and the network strength shows 4 bars.

 

For the record, internet works as soon as wifi is switched on and connected.

 

(oddly enough, it shows iPad 2 Wi-Fi, iOS6 whereas I've selected iPhone 4S, iOS 6 as Product when posting this message...)

iPad 2 Wi-Fi, iOS 6

Posted on Sep 20, 2012 11:57 AM

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Q: ios 6 no internet on 3G

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  • by netlocksecurity,

    netlocksecurity netlocksecurity Sep 21, 2012 2:49 PM in response to Haagse Harry
    Level 1 (30 points)
    Sep 21, 2012 2:49 PM in response to Haagse Harry

    I would suspect that this is an actual carrier issue because if this affected all iOS6 devices, this thread would be much more popular.  Another option is to select Settings > General > Reset > Reset Network Settings.    This solved one of my 3G issues before with Sprint.

     

    Cheers

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 21, 2012 2:49 PM in response to Jen14121994
    Level 1 (10 points)
    Sep 21, 2012 2:49 PM in response to Jen14121994

    Jen, btw if Apple support says that the signal or reception is bad because of the iOS upgrade, then what can Orange do about that? That just doesn't seem very logic to me. What they can do is put your sim card in a different phone without iOS 6 and show that 3G works fine.

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 21, 2012 2:53 PM in response to netlocksecurity
    Level 1 (10 points)
    Sep 21, 2012 2:53 PM in response to netlocksecurity

    My carrier is Vodafone, and I've seen different threads about the same issue where people report different carriers. The only common factor so far is that all people with 3G internet issues is that they've upgraded to iOS 6.

     

    My 2 cents: the upgrade has done something flaky to the baseband firmware which may or may not give problems depending on maybe different conditions of which carrier could be one.

  • by armymedic2,

    armymedic2 armymedic2 Sep 21, 2012 4:00 PM in response to netlocksecurity
    Level 1 (0 points)
    Sep 21, 2012 4:00 PM in response to netlocksecurity

    It's NOT a Carrier Issue, No one had this problem before the IOS 6 upgrade. I've reset my "Network Settings" and still NO Data on 3G!!

  • by armymedic2,

    armymedic2 armymedic2 Sep 21, 2012 4:01 PM in response to armymedic2
    Level 1 (0 points)
    Sep 21, 2012 4:01 PM in response to armymedic2

    I'm on Straight Talk Not AT&T, So I know its NOT a Carrier Issue with AT&T.

  • by Jen14121994,

    Jen14121994 Jen14121994 Sep 22, 2012 2:34 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 22, 2012 2:34 AM in response to Haagse Harry

    Okay so I've driven around my area this morning and my 3G works everywhere expect the small village where I live. I also had an email from orange saying they are transferring me to EE which is the new 3G network, according to orange. I will ring orange later and let you know what they say

  • by Mada1981,

    Mada1981 Mada1981 Sep 22, 2012 12:21 PM in response to ChromiumTHC
    Level 1 (10 points)
    Sep 22, 2012 12:21 PM in response to ChromiumTHC

    I am from Romania and my carrier is Vodafone.

    I have an iphone 4S and I've upgrade this morning to iOS 6 after that ... surprise ... no internet connection !!!

    In my opinion is a bug of the iOS 6 !

    If you work at Apple I kindly suggest you to tell to your manager about this issue because will affect millions of devices and this means millions of unhappy Apple users !

     

    Regards,

    M

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 22, 2012 12:34 PM in response to Mada1981
    Level 1 (10 points)
    Sep 22, 2012 12:34 PM in response to Mada1981

    I would be surprised if it's not a bug Mada. I have a suspect that the iOS 6 upgrade touches the baseband code, and probably "at random" corrupts it as in our cases.

     

    What supports my suspect is that iTunes offered me to update the baseband code after downgrading my phone back to 5.1.1

     

    Hopefully all the other unhappy users make themselves heard so that this issue will be resolved quickly.

  • by ryguy76,

    ryguy76 ryguy76 Sep 22, 2012 4:00 PM in response to atlantic_jeta1
    Level 1 (0 points)
    Sep 22, 2012 4:00 PM in response to atlantic_jeta1

    I've confirmed as well that the Data Roaming toggle only works temporarily for me. Internet over 3G will work for a bit, but then just hang there and timeout. I can then toggle to the next option (OFF or ON) and it magically starts working again, but eventually will just fail again. Very frustrating.

     

    I'm on Verizon. Full signal. I never had issues of data over 3G failing in these coverage areas before the IO 6 upgrade.

     

    How did everyone else do the update? Was it OTA or through iTunes? I did mine through iTunes, and I'm curious if we can figure out if we all did something similar when we upgraded.

  • by Mada1981,Solvedanswer

    Mada1981 Mada1981 Sep 22, 2012 4:49 PM in response to Haagse Harry
    Level 1 (10 points)
    Sep 22, 2012 4:49 PM in response to Haagse Harry

    Problem solved :-) My 3G is up and running :-)

     

    I found that the iOS6 installment somehow changed the existing Cellular Data Network settings of the APN (the 1st one).

    For fixing this issue follow the path:

    Settings > General > Cellular > switch Cellular Data from ON to OFF in order to enable the Cellular Data Network > click on Cellular Data Network and here I think that based on the country/ contract/ carrier/ you have 3 options:

    1. you know your APN settings and you modify them, turn the Cellular Data back to ON, switch off your and after that switch on phone and it works (my case :-)

    2. click on Reset Setting (you have to scroll down), turn the Cellular Data back to ON, switch off and after that switch on your phone and it works

    3. you dont know your settings and therefore you call your carrier customer care and they will help you (Vodafone, Orange, ...)

     

    Good luck and if it works please let me know and spread the word,

    M

  • by Global James,

    Global James Global James Sep 23, 2012 3:58 AM in response to Mada1981
    Level 1 (0 points)
    Sep 23, 2012 3:58 AM in response to Mada1981

    I had the same issue while in China using China Unicom. I verified it was not a sim issue or carrier issue by switching my sim chip with someone else. Their sim did not work either in my phone. My sim worked in their phone.

     

    Next, I did as Mada1981 recommended and turned off the data then I went to Settings-->General-->Reset. Then I executed the "Reset Network Settings". It rebooted my phone and now 3G works fine.

     

    I now need to go back and register my Wifi networks.

  • by hordak,

    hordak hordak Sep 24, 2012 4:05 AM in response to Mada1981
    Level 1 (0 points)
    Sep 24, 2012 4:05 AM in response to Mada1981

    Option 1 worked for me... IOS6 simply deleted all settings (fields were empty). I'm from Serbia, my carrier is MTS.

     

    I haven't had to reset network settings.

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 25, 2012 11:11 AM in response to Mada1981
    Level 1 (10 points)
    Sep 25, 2012 11:11 AM in response to Mada1981

    Mada, you're a superstar! It worked! Thank you!

  • by FBR - 1,

    FBR - 1 FBR - 1 Sep 26, 2012 3:01 AM in response to Mada1981
    Level 1 (0 points)
    Sep 26, 2012 3:01 AM in response to Mada1981

    Thank you. Your solution works for my Orange UK service and roaming is now working ! GREAT

  • by mmarcelfm,

    mmarcelfm mmarcelfm Sep 26, 2012 7:05 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 26, 2012 7:05 AM in response to Haagse Harry

    For those who still hanging on problem.

    Access www.unlockit.co.nz from iPhone (over WiFi or E, if its posible).

     

    Then  choose Create APN, and then select your country and operator. It will install a profile on your phone, changing APN settings.

    After this, restart phone.

     

    For me this not solved, but make my 3G less flawless.

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