Haagse Harry
Level 1 (10 points)

Q: ios 6 no internet on 3G

I've just upgraded my iPhone 4S to iOS 6 and now internet isn't working on 3G anymore. 3G is switched on and the network strength shows 4 bars.

 

For the record, internet works as soon as wifi is switched on and connected.

 

(oddly enough, it shows iPad 2 Wi-Fi, iOS6 whereas I've selected iPhone 4S, iOS 6 as Product when posting this message...)

iPad 2 Wi-Fi, iOS 6

Posted on Sep 20, 2012 11:57 AM

by Mada1981,Solvedanswer
Mada1981 Mada1981
Level 1 (10 points)
A:

Problem solved :-) My 3G is up and running :-)

 

I found that the iOS6 installment somehow changed the existing Cellular Data Network settings of the APN (the 1st one).

For fixing this issue follow the path:

Settings > General > Cellular > switch Cellular Data from ON to OFF in order to enable the Cellular Data Network > click on Cellular Data Network and here I think that based on the country/ contract/ carrier/ you have 3 options:

1. you know your APN settings and you modify them, turn the Cellular Data back to ON, switch off your and after that switch on phone and it works (my case :-)

2. click on Reset Setting (you have to scroll down), turn the Cellular Data back to ON, switch off and after that switch on your phone and it works

3. you dont know your settings and therefore you call your carrier customer care and they will help you (Vodafone, Orange, ...)

 

Good luck and if it works please let me know and spread the word,

M

Posted on Sep 22, 2012 4:49 PM

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Haagse Harry

Q: ios 6 no internet on 3G

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  • by Projectorized,

    Projectorized Projectorized Jan 3, 2013 7:53 AM in response to Haagse Harry
    Level 1 (0 points)
    Jan 3, 2013 7:53 AM in response to Haagse Harry

    Apple, how is this even possible???

     

    First of all, im one of the hardcore loyal Apple fan boys, but im rapidly building up a hate towards Iphone now due to a very arrogant behaviour from Apple.

    "This forum is not monitored by Apple"

    Who really believes that Apple creates a forum and never check it?

     

    I fully understand they cant interfere with every issue in here, but with major issues like people arent able to use their phones, and the reply from Apple care is, nothing we can do!

     

    My Iphone 5 is one month old, it worked great on 6.01, but now, one week after up to 6.02 internet out of the blue doesnt work at all on 3G, ive tried everything, resetting, hard reset, network reset, editing Vpn, nothing helps.

    So basically i now have a simple mobilephone with wifi only.

    In case you wondered, there are actually people using Iphones professionally at work, this means i no longer have the ability to read or write mails outside home/office, and you cannot do anything about it???

     

    Considering the past year flops in iphone releases, software, ratling buttons interiors etc, i think it would be apropriate for Apple to make an official statement about certain issues, like, we are very sorry the problems youre experiencing, but we can assure you we are currentrly working on a fix for this.

    Thinking doing this will make Apples reputation worse is the biggest mistake u can make now, imo, humblenes is the key here.

     

    Hope this problem is solved asap, otherwise i wilø be FORCED to buy another brand, even if i dont like it.

     

    Sincere Apple products user!

  • by omunoz_,

    omunoz_ omunoz_ Jan 5, 2013 5:54 PM in response to Haagse Harry
    Level 1 (0 points)
    Jan 5, 2013 5:54 PM in response to Haagse Harry

    I totally agree.   Apple,  how is this possible..??

     

    i´m from Bolivia (souht america country) and i have the same problem, since i upgraded to iOS 6.0.1 (two days ago) I have limited 3g connnection in my Iphone 4s, i'm sure this is an iOS 6 problem, my wife's Iphone 4 (iOS 5.1.1) works fine with the same carrier usiging the same APN and I used to have no problems usgin 3g connection until the upgrade.  I already tried resetting network settings, turning phone on and off and the problem remains the same, very frustrating.!

     

    Apple please do something about this issue ASAP..!!

  • by krizal,

    krizal krizal Jan 7, 2013 5:09 PM in response to Projectorized
    Level 1 (0 points)
    Jan 7, 2013 5:09 PM in response to Projectorized

    Same problem to me...i'm from malaysia and using CELCOM, never had this issue with ios5. ios6 ***** and Apple done nothing!!!!  Thank you Apple!

  • by naharesa,

    naharesa naharesa Jan 8, 2013 11:39 PM in response to krizal
    Level 1 (0 points)
    Jan 8, 2013 11:39 PM in response to krizal

    same with me....

     

    using celcom. after upgraded to ios 6...  so i call celcom they said my area in Serdang have no problem. im thinking are this because  ios or my ipad itself. some suggest my ipad have problem.

  • by RDZH93,

    RDZH93 RDZH93 Jan 9, 2013 9:27 AM in response to Haagse Harry
    Level 1 (0 points)
    Jan 9, 2013 9:27 AM in response to Haagse Harry

    I sort of have the same problem. I would have strong ATT 4G LTE signal on my iPhone 5 and I cannot make or recieve any calls. I try to make calls and i get "CALL FAILED". I notice the indicator switching from LTE to NOTHING. It usually changes to 4G but in certain places it doesn't. It fails to connect to 4G(basically 3G), so I can't make or recieve calls in those places while my dads flip phone with ATT 3G works perfectly.

    PLEASE HELP!

  • by natbrookes,

    natbrookes natbrookes Jan 24, 2013 4:29 AM in response to Mada1981
    Level 1 (5 points)
    Jan 24, 2013 4:29 AM in response to Mada1981

    Thanks Mada1981 that's solved my 3G issue - if only I could solve my wi-fi issues I could stop regretting upgrading to iSO 6!

     

    For Info - I live in Qatar but my 4S came from the states

  • by Sn1p3r,

    Sn1p3r Sn1p3r Jan 29, 2013 7:51 AM in response to Haagse Harry
    Level 1 (4 points)
    Apple TV
    Jan 29, 2013 7:51 AM in response to Haagse Harry

    6.1 sorted out my issue. Try it its been stable since install, not buggy. Thanks!

  • by Bcop,

    Bcop Bcop Jan 29, 2013 3:27 PM in response to Sn1p3r
    Level 1 (0 points)
    Jan 29, 2013 3:27 PM in response to Sn1p3r

    Yeah it fixed all the cellular issues on my iPhone 4 and one wifi bug.

  • by Bcop,

    Bcop Bcop Jan 29, 2013 3:30 PM in response to natbrookes
    Level 1 (0 points)
    Jan 29, 2013 3:30 PM in response to natbrookes

    iOS 6.1 fixed one annoying wifi bug but there is still an annoying bug that won't let me connect to my college wifi because you have to enter a username and password everytime. And my iPhone 4 won't evan pull up the login page. PLEASE FIX THIS APPLE!!!!!

  • by Bcop,

    Bcop Bcop Jan 29, 2013 3:32 PM in response to RDZH93
    Level 1 (0 points)
    Jan 29, 2013 3:32 PM in response to RDZH93

    Try updating to iOS 6.1, rebooting your iPhone if you rarely do, also try toggling airplane mode on for 5 seconds that usually help sometimes.

  • by herb3000,

    herb3000 herb3000 Feb 1, 2013 3:23 AM in response to Bcop
    Level 1 (0 points)
    Feb 1, 2013 3:23 AM in response to Bcop

    This won't help or will help only for some minutes. Then I'm offline again. Only workaround that really helps (me; iPhone 4S) is turning 3G off and use Edge.

  • by beesforever,

    beesforever beesforever Feb 8, 2013 12:01 PM in response to Haagse Harry
    Level 1 (0 points)
    Feb 8, 2013 12:01 PM in response to Haagse Harry

    Just had a message from Vodafone telling me not upgrade to 6.1 but to wait for the next version while Apple fixes 3G performance issues.

  • by Haagse Harry,

    Haagse Harry Haagse Harry Feb 9, 2013 12:04 AM in response to beesforever
    Level 1 (10 points)
    Feb 9, 2013 12:04 AM in response to beesforever

    That's odd... I've got Vodafone and no one has communicated anything like that to me.

     

    I'm on 6.1 since it was released and 3G works like a charm.

  • by heather1021,

    heather1021 heather1021 Apr 10, 2013 12:50 PM in response to armymedic2
    Level 1 (65 points)
    Apr 10, 2013 12:50 PM in response to armymedic2

    Net10 provides service for my iPhone locked to ATT. I havent had any issues with my cellular data until I updated to iOS 6. Restored, issue persists. Contacted NET10, and found this information:

     

    -called 1-877-836-2368, provided my cell number, got a rep after about 10 min.

    - rep says that cellular data has been suspended on the iPhone due to "high data usage".

    -transferred to "High data use" line, which gave me these instructions on how to resolve this:

    -You are hearing this message because your data service has been suspended in accordance with our terms and conditions

    -AT&T compatiable sim cards are being capped at 1.5 GB of data per month, effective march 1st 2013

    -this does not apply to Tmobile compatiable sim cards or to Net10 phones.

    -Visit Net10 net10data.com for terms and conditions

    -AT&T sim card, resolve by unlocking iPhone

    -data service will be restored 24 hrs after adding a new service card or a plan AFTER your service enddate. Adding a service card BEFORE your service enddate WILL NOT restore your service.

     

    -so get the phone unlocked, and then make sure to add a plan or pin AFTER your service expires.

    -call the number above for NET10 customers to make sure this is the issue as well

     

    i hope this helps!

  • by Bcop,

    Bcop Bcop Apr 10, 2013 4:40 PM in response to heather1021
    Level 1 (0 points)
    Apr 10, 2013 4:40 PM in response to heather1021

    I absolutely hate how NET10 and straight talk treat us poor iPhone owners. If I use over 100 MB of data a day they cap my speed to 30 KB/s seconds. I wish they were unlimited like they advertised.

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