My MacBook Pro can't get past the blue screen on startup. Wheel spins, blue screen "blinks" and within a few seconds, the wheel starts spinning again. I have reset the NVRAM, removed the battery with the power off, and tried various startup key combos.

Question

My MacBook Pro can't get past the blue screen on startup. Wheel spins, blue screen "blinks" and within a few seconds, the wheel starts spinning again. I have reset the NVRAM, removed the battery with the power off, and tried various startup key combos.

MacBook Pro can't finish the startup. It goes from the gray apple with spinning wheel to a blue screen with spinning wheel. Just can't get past that. What I've tried: resetting the NVRAM, removing the battery with power off (that whole procedure), attempting a restart using avrious key combinations. When I got to the console and went through that a few times I got a message that the disk seemed OK and got a prompt to login. Each time, the login was "incorrect." Thanks.

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 20, 2012 1:16 PM

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Answer 1

sanjampet

Level 5

7,982 points

Sep 20, 2012 1:35 PM in response to Phyllis Castenholz

Try a safe boot if you have not already.

Try creatig a new account, see if you can get in that way.

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Answer 2

Sep 20, 2012 2:11 PM in response to sanjampet

Thanks for the reply. I did try a safe boot, but no luck. As for setting up a new account, I can't get in to do that.

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Answer 3

sanjampet

Level 5

7,982 points

Sep 20, 2012 2:16 PM in response to Phyllis Castenholz

If you still have the install disk that came with your MBP, boot it up holding C, go to utilities and try resetting your password.

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Answer 4

CMCSK

Level 6

11,452 points

Sep 20, 2012 2:47 PM in response to Phyllis Castenholz

Disconnect all peripherals from your computer.

Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

Select your language.

Once on the desktop, select Utility in the menu bar.

Select Disk Utility.

Select the disk or volume in the list of disks and volumes, and then click First Aid.

Click Repair Disk.

Restart your computer when done.

Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

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