4 Replies Latest reply: Sep 20, 2012 2:47 PM by CMCSK
Phyllis Castenholz Level 1 (0 points)

MacBook Pro can't finish the startup.  It goes from the gray apple with spinning wheel to a blue screen with spinning wheel.  Just can't get past that.  What I've tried:  resetting the NVRAM, removing the battery with power off (that whole procedure), attempting a restart using avrious key combinations.  When I got to the console and went through that a few times I got a message that the disk seemed OK and got a prompt to login.  Each time, the login was "incorrect."  Thanks.

MacBook Pro, Mac OS X (10.6.8)