I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.