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I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

536 Views 1 Reply Latest reply: Sep 20, 2012 2:11 PM by Jon Walker RSS
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Sep 20, 2012 1:36 PM

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

Quictime Pro, Mac OS X (10.7.1)
  • Jon Walker Level 6 Level 6 (17,520 points)

    I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

    There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.

     

    If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.

     

    If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.

     

    http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US

     

    SJAUG.png

    iMac, OS X Mountain Lion, 3.4 GHz Quad Core i7, 4 GB 1333 MHz

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