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iTunes Match crippled in iOS 6

iTunes Match functionality seems to be crippled in iOS 6:


  • You cannot swipe delete an individual song from your iPhone
  • You cannot swipe delete an entire album from your iPhone
  • You cannot download an individual track from an album, only the entire album
  • When 'Show all music' is selected, you cannot tell which songs / albums are stored on your phone as it shows them all with no indication of whether they're stored locally or in the cloud.


The impacts of all of this are:


  • Once you have downloaded music to your iPhone, you can no longer delete it. Which means that eventually your iPhone will be full.
  • You cannot decide to download just the tracks you want to listen to from an album any more. It's the whole thing or nothing.


These are serious changes to the way iTunes Match works on iOS devices and there has been nothing from Apple explaining the changes, users have been left to figure it out themselves. I'm not sure I want to pay for this service any more. Anyone else feel the same?

iPhone 4S, iOS 6

Posted on Sep 20, 2012 2:03 PM

Reply
185 replies

Sep 24, 2012 10:24 AM in response to steve.lawrence

I totally thought the lack of cloud icons and missing music was just me, too, until I found this post.


So, what's the solution for those times when we don't have cellular available? Like on the Metro? Airplane? We're supposed to go through our music collection and manually download (again) all the songs we think we might want to hear? In the Music app on the little iPhone? When they've made the process a pain in the butt? Talk about ridiculous and cumbersome.


Also, doesn't it take cellular data to stream? So listening to music on the network any time we're on the network (rather than WiFi), is by design going to sap our data plans? Or am I missing something?

Sep 24, 2012 2:15 PM in response to Ryans80

What a wonderfully vague comment from Apple 😐


I'd love to know what instigates the removal of music? Do camera photos do it? Do App installs do it? Or only the addition of more music. If it is only the addition of more music that leads to the removal of existing music, then iTunes Match has become much less interesting to me.


Anyone with iOS 6 want to experiement and let us know? 🙂

Ryans80 wrote:


"When iTunes Match is turned on, you can’t delete music. If space is needed, iTunes Match removes music for you, starting with the oldest and least played songs."


This was taken from the Ios 6 user manual. Evidently this was their intention.

Sep 24, 2012 5:50 PM in response to Ryans80

Hi Ryan, I don't doubt your information at all. In fact, I'd love to get my hands on the manual you used. I just downloaded the iOS 6 iPhone user guide (a free iBook) and their description of the new iTunes Match was very limited. Then, I found an iOS 6 user manual (.pdf) and its iTunes Match description wasn't much better.


Do you have a link you can share for the manual you used?


Thanks!

Sep 24, 2012 6:43 PM in response to Ryans80

Thanks Ryan and mollib!


OMG! That was like finding an Easter egg up a chicken's butt. I also would have never, EVER found it hiding there.


Oh, BTW, even after you told me where it was I still couldn't find it. I had downloaded the iBook version Ryan used, but it wasn't on page 165. DOOMED!


Then I thought page 165 might be for the iPhone version of the iBook. I downloaded the book to my iPad. It was on page 109. I used mollib's "playlist" as the final clue. :-)


PLAYLIST! What the heck was Apple thinking?!


Have a great evening.


Mr. Luigi

Sep 24, 2012 8:24 PM in response to steve.lawrence

This is absolutely maddening. When I bought my iPhone 5, I naturally went to apply my 10,000 song collection to my phone via iTunes Match. In doing so, I am finding that a good portion of my songs are corrupted, skipping and scratching. Before iPOS 6, it was simple to replace the songs. I deleted then, and then re-synced. This simple solution is now gone. I cannot delete the song from my iPhone, so no matter how many times I delete and re-rip the song in iTunes, it will not replace the corrupted song on the device. I have been trying to do this for 3 hours now - for ONE SONG. No nice, no matter what I do. Of course, it doesn't helped that iTunes tells me my connection to Match has been lost, and that I need to log out and then log back in. It doesn't help that once doing so, it takes iTunes 15 minutes to become functional because iTunes has to resync my account. And it certainly doesn't help that it takes iTunes an additional 15 minutes to move a single ripped song back to the iCloud.


I hate this. I feel like I'm in a bad nightmare.


Apple, you single handledly made music awesome, and then turned around and made the entire experience completely suck. Thanks for everything.

Sep 24, 2012 8:34 PM in response to steve.lawrence

iTunes Match is completely usless now. I'd rather just sync manually.


1. You no longer have any clue what songs you have on your device, because of lack of cloud icons.


2. You can only download entire albums, no longer individual songs.


3. You can't even delete music from your device other than switching iTunes Match off or completely deleting your iTunes music from iCloud manage settings.


Terrible! This is product was cool. Now it's more trouble than it's worth

Sep 24, 2012 9:20 PM in response to CongressDJ

Hi CongressDJ,


If I have misunderstood your problem, let me apologize in advance.


Have you tried to rematch your corrupted songs via iTunes on your computer instead of your iDevice?


At the risk of telling you something you already know...try this.


1. Open iTunes on your computer and click on "Music" under "Library" near the top of the left column.

2. You should see all your music. For this process it might be easier to display your music as a list of songs. Look at the top right of your screen and you'll see 4 icons for options to display your music. Click on the left most option.

3. On a song you want to rematch b/c it is corrupted, "Right Click" or use a two-finger click on your track pad (if you have a Mac) to display a list of options. You will see "delete" near the bottom. Click on "delete."

4. iTunes will then display a screen that says "Are you sure you..." Before you click on "Delete" MAKE SURE the box next to "Also Delete from iCloud" is NOT checked! Then click on "Delete."

5. iTunes will then ask if you want to put the song in the trash or keep the file. Click on "Keep File."

6. The song should now have the iCloud symbol with a downward arrow. Click on that icon. Your song should come back Matched at 256kbps and HOPEFULLY no longer corrupted.

7. Once you resync your iDevice it should acquire this new version of your song.


NOTE: If you do not see a Cloud symbol in Step 6, Click on "View" at the top of the screen in the iTunes menu bar. Click on "View Options." You will then see a screen of all the possible information you could display about each song in your iTunes library. Click on "iCloud Download" and "iCloud Status." This should add two colums that let you not only see the iCloud symbol with the downward arrow, but also whether a song is matched, purchased, or downloaded.


Again, I apologize if you knew all this and have already tried it.


Nothing ventured. Nothing gained.


Have a good evening.


Mr. Luigi


P.S. I you need to perform this process on a lot of songs you can do it in bulk. Click on a song. Hold down the shift key. Move down your music list. Click on the bottom most song you want to rematch. That should hightlight all the songs. Now, "right click", delete, etc. All your highlighted songs will be treated. If you want to bulk delete but need to skip around, instead of using the shift key, hold down the command key while clicking on every song that needs to be rematched.

iTunes Match crippled in iOS 6

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