I've got a receipt in my hand from the night of the 14th, when I ordered my iPhone 5. It very clearly states that "Your iPhone will be delivered on 9/21/12." So when I called them today to check why my order was still being "processed," they informed me that my iPhone would be shipped from the 10th to the 14th of October. Has anyone had a similar experience, and what would be the proper channel for expressing my frievance to AT&T (and perhaps even getting a result)?
MBP; MP; MacMinis (and many 'ancient' Macs), Mac OS X (10.6.3)