Reefberry
Level 2 (250 points)

Q: Why is Contacts delete greyed out?

I can not find a way to delete contacts. I select a name and there is no delete button. The delete under edit menu is greyed out.

Apple TV, OS X Mountain Lion, iMac 27(mid2010), OSi5, iPodTouch

Posted on Sep 20, 2012 5:30 PM

by Barney-15E,Solvedanswer
Barney-15E Barney-15E
Level 8 (49,784 points)
Mac OS X
A:

First make backup of the Contacts by going to the File menu, Export, Contacts Archive.

Then, delete this file:

~/Library/Application Support/AddressBook/AddressBook-v22.abcddb

 

That is an index database that gets recreated automatically. It appears to be corrupt.

 

The ~ means your user home folder. You can get to the user Library by holding down the Option key and selecting Library from the Go menu in Finder.

Posted on Sep 21, 2012 4:52 AM

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Reefberry

Q: Why is Contacts delete greyed out?

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  • Helpful answers

  • by macjack,

    macjack macjack Sep 20, 2012 5:39 PM in response to Reefberry
    Level 9 (55,682 points)
    Mac OS X
    Sep 20, 2012 5:39 PM in response to Reefberry

    Select the card and press the delete key.

     

    EDIT: If that doesn't work Quit Contacts then in Finder use your "Go" menu > "Go to folder" > then enter

     

    ~/Library/Preferences


    then find and delete com.apple.AddressBook.plist

     

    Relaunch Contacts and test


  • by Reefberry,

    Reefberry Reefberry Sep 21, 2012 4:27 AM in response to macjack
    Level 2 (250 points)
    Sep 21, 2012 4:27 AM in response to macjack

    Thank you, but that didn't make a difference. The delete button does not delete the selected card. The Edit menu Delete Cards is still greyed out, and I am unable to edit any information within a card.

  • by Nick LDN,

    Nick LDN Nick LDN Sep 21, 2012 4:30 AM in response to Reefberry
    Level 4 (2,069 points)
    Sep 21, 2012 4:30 AM in response to Reefberry

    Are you looking at a Facebook contact's card?

  • by Reefberry,

    Reefberry Reefberry Sep 21, 2012 4:39 AM in response to Nick LDN
    Level 2 (250 points)
    Sep 21, 2012 4:39 AM in response to Nick LDN

    I hope not, I have no facebook account. I'm just using Apple's application, "Contacts".

     

    Here is a message from the terminal when I press the [delete] key when a name/card is selected from within Contacts.

     

    9/21/12 7:28:01.993 AM Contacts[9722]: Error deleting people: Error Domain=ABAddressBookErrorDomain Code=1002 "The operation couldn’t be completed. (ABAddressBookErrorDomain error 1002.)" UserInfo=0x7fc034bcb210 {FailedRecords=(

        "ABPerson (0x7fc032a269b0) {\n\tABPersonFlags : 128\n\tCreation      : 2012-09-20 11:33:44 +0000\n\tModification  : 2012-09-20 11:36:06 +0000\n\tPrivate       : <ABCDContact 0x7fc032e39b90>\n\tStore         : ~/Library/Application Support/AddressBook/AddressBook-v22.abcddb\n\tUnique ID     : C7D4F7F6-7599-4E29-87B8-095B5149D859:ABPerson\n}"

    )}

  • by Barney-15E,Solvedanswer

    Barney-15E Barney-15E Sep 21, 2012 4:52 AM in response to Reefberry
    Level 8 (49,784 points)
    Mac OS X
    Sep 21, 2012 4:52 AM in response to Reefberry

    First make backup of the Contacts by going to the File menu, Export, Contacts Archive.

    Then, delete this file:

    ~/Library/Application Support/AddressBook/AddressBook-v22.abcddb

     

    That is an index database that gets recreated automatically. It appears to be corrupt.

     

    The ~ means your user home folder. You can get to the user Library by holding down the Option key and selecting Library from the Go menu in Finder.

  • by Reefberry,

    Reefberry Reefberry Sep 21, 2012 7:35 PM in response to Barney-15E
    Level 2 (250 points)
    Sep 21, 2012 7:35 PM in response to Barney-15E

    Yup, deleting ~/Library/Application Support/AddressBook/AddressBook-v22.abcddb worked.

     

    Thank you