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Lightning cable USB connector stuck!

I plugged my lightning usb cable into my apple wired keyboard, and after a while tried to remove it.

It was stuck, no matter how I tried to (carefully) pull the cable and hold the keyboard.


After about 30mins trying, I shoved some thin cardboard in between the bottom of the usb connector and the slot in the keyboard, it helped to remove it.


On closer inspection after I had the cable out, I noticed that the indents in the bottom usb connector are deeper than many of the other usb (apple and non-apple) connectors that I have.


A warning to others out there!


User uploaded file

iPhone 5, iOS 6

Posted on Sep 20, 2012 8:44 PM

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Posted on Sep 21, 2012 9:54 AM

Just experianced this with my cable too, in my laptop, the tip is too lift gently up and down to release, seems the socket gets locked into position. Really bad design. Looks like apple will be supplying these one after another. Not good.


People wont be happy!User uploaded file


Managed to get mine out DO NOT PULL ON THE CABLE up and down movements

171 replies
Question marked as Best reply

Sep 21, 2012 9:54 AM in response to nclose

Just experianced this with my cable too, in my laptop, the tip is too lift gently up and down to release, seems the socket gets locked into position. Really bad design. Looks like apple will be supplying these one after another. Not good.


People wont be happy!User uploaded file


Managed to get mine out DO NOT PULL ON THE CABLE up and down movements

Sep 21, 2012 7:44 PM in response to karenfromhuddersfield

Mine got stuck when I tried to unplug it from the wall wart. The white sleeve at the hub also wanted to move up and uncover it. It worked a little better with my laptop, but it seemed to be a looser fit. I plan to either call Apple for a replacement since the cable actually has a problem itself, or go to the Apple store. If I go to the store, I am taking the cable and wall wart so they can see the issue. I hope to not have to unplug the USB end of the cable before then.

Sep 21, 2012 10:13 PM in response to KB3LMT

This happened to me as well. I put the USB cable into my Apple wired keyboard and simply could not remove it.


I even tried using pliers (gently—I wrapped a cloth around the cable first). But I just could not get the cable out.


I brought the keyboard/Lightning cable into the Apple Store; the Genius gave it a good hard pull and destroyed the cable. In the end, I got a replacement keyboard and cable, but yeah, I won't be plugging it into the keyboard sockets again... feels like they might have cut corners a bit here. Hopefully it's not a universal problem.

Lightning cable USB connector stuck!

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