Previous 1 8 9 10 11 12 Next 170 Replies Latest reply: Oct 2, 2014 5:50 AM by MattLebrao Go to original post Branched to a new discussion.
  • illFixIt Level 1 Level 1 (0 points)

    G5 does not have bluetooth (optional).

    Do not have Bluetooth mouse either

    My comment was raised as a quick Google to help my plight landed me on this forum. The main issue was that my USB connection (in whatever format) was stuck in the side of my keyboard. Is the topic more to do with lighting cable sepcifically or a usb cable, my guess is the latter

  • Chris CA Level 9 Level 9 (77,720 points)

    "Is the topic more to do with lighting cable sepcifically or a usb cable, my guess is the latter"

    It is specifically the Apple USB to Lightening cable and the USB end.

    Since your dongle is not made by Apple, then it not something Apple has control over.

  • Mik B Level 1 Level 1 (15 points)

    Chris CA: "Since your dongle is not made by Apple, then it not something Apple has control over."

     

    That's irrelevant as The USB 2.0 Standard-A type of USB connectors are part of a well established industry standard.

    Obviously, we don't know whether the third party connector illFixIt used followed the standards or if it was damaged and that caused it to stick. I would think it likely it's not the USB-port in the Mac that was faulty even if those can get damaged too.

     

    Of course illFixIt should have helped more people had he posted in another thread focused on what to do if a connector gets stuck in your USB ports. If something from here was relevant to that other thread a link back to this thread could be used..

     

    At any rate, whether Apple is to blame or not is very uninteresting in most cases. Solutions are interesting.

  • Chris CA Level 9 Level 9 (77,720 points)

    Mik B wrote:

     

    Chris CA: "Since your dongle is not made by Apple, then it not something Apple has control over."

     

    That's irrelevant

    Correct.

    It's irrelevant (to this thread) because it is not an Apple USB/Lightening cable.

    as The USB 2.0 Standard-A type of USB connectors are part of a well established industry standard.

    and? What does a 3rd party USB end have to do with Apple USB cable end?

    Nothing.

  • Sanjay Aiyagari Level 1 Level 1 (0 points)

    Thank you!  Just had this problem when I replaced an old USB 2.0 hub with a new USB 3.0 hub.  I took an old expired cardboard wallet card (thin, but firm cardboard, cut a piece out just about the width of the inside of the USB connector, and wedged it under the bottom of the lightning connector, but above the bottom of the metal housing of the USB 3.0 receptable.  I had to then push the cardboard in (that's why firm cardboard helps, try bending the end closer toward you to give leverage) and then push it in.  Once the cardboard is in, the connector will come out.

     

    I now have the lightning connector attached to a USB extension cable as GabeZs suggested.

  • MattLebrao Level 1 Level 1 (0 points)

    I had the exact same problem, I had to use a needle nose pilers to get it off... Of course it scratched the cable plastic holder, but at least the damage is merely aesthetically… However, when I plugged it into the USB port on my Mac Mini I had no problem. It also works fine with the charger.

    I'm fanatic for Apple and its products, but there is a lesson here not only for them but to all electronic manufacturers: The smallest, tiniest, microscopic design problem may cause a giant headache for all your users!

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