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Sound problems since IOS 6 update

Yesterday I updated my iPhone 4s to IOS 6 and since I´ve experienced problems with my speakers. Before the update my phone was working like a charm, but now the sound I low and sound metallic. I've been looking online for solution, but nothing helps!! All volume bottoms are on high, the mono sound is off and I have several times rebooted the phone.. All without luck. I´m desperate so please help..

iPhone 4S, iOS 6

Posted on Sep 20, 2012 10:15 PM

Reply
317 replies

Nov 13, 2012 3:35 PM in response to JannieRatke

I made a huge mistake. I trusted Apple. Like an idiot, I bit the bullet, said a fond farewell to my Google Maps, and upgraded my iPhone 4S, 10 days out of warranty, to iOS 6.0.1. Lo and behold... no sound. HOW CAN A COMPANY WITH A REPUTATION TO UPHOLD RELEASE A MAJOR OPERATING SYSTEM UPGRADE THAT DISABLES THE SPEAKERS???!!!


Where is the fix? Forgive my naivete, I'm new to these forums, but WHERE IS APPLE SUPPORT's response? With 95 entries, 25,000 page views and even a youtube video posted of the bug, one could assume that this is a "KNOWN ISSUE"??!! Apple's silence on the matter is tantamount to them telling their dedicated client base that they're on their own with their defective $800 handsets. All I can say is that if this is the kind of product and product support they're offering now, they can keep on dreaming about that thousand dollar share valuation.

Nov 14, 2012 6:31 AM in response to JannieRatke

I just replicated how to kill the sound in iOS 6.0.1. Like others have said, it pretty much confirms it's software related.


I went into 'Settings/Sounds' and then 'Ringer and Alerts'. I moved the slider up and heard the default ringtone for iphone play for about 5-10 seconds, then no sound after that. I then went back into 'Ringers and Alerts' moved the slider all the way to mute and moved the slider back. It played the default ringtone and now I have sound again.


This is a real joke, but at least in may case there's a way to jog this buggy iOS 6.0.1 into playing sound. I have a 3GS. I hope they fix this in 6.1 because, it's annoying as all heck and what's the point having a smartphone that plays no sound?

Nov 14, 2012 7:06 PM in response to 2012FitFan

Absolutely unbelievable.

I've updated and everything was fine for about two weeks...and then it started. Volume just goes randomly away. Thirst it was only once and then ok for a couple of days and now its doing it all the time. It doesn't matter if it is on speaker or over earphones. the volume control dissappears and i can't use the volume control buttons. when I play a bit with the earphones plug I can get the volume back for a little bit (a few minutes) and then it disappears again. and yes I've tried resetting it. i've even left the phone on speakers on the table and didn't touch it and the volume still went. but the musik/audiobook still keeps playing, except I can't hear it.


Thats it for me....this is gonna be my last iphone.

Nov 15, 2012 2:06 PM in response to JannieRatke

My finacée had this issue on her 4s on iOS 6.0.1.


We resolved it by setting an alarm, to test if audio still worked for this application. Audio was out system wide, even calls wouldn't trigger audio for the ringer. The alarm did fire the audio, and has restored audio system wide as well.


We tried some fixes other had recommended in this thread and those didn't work for us. This did, hope it helps someone else.


Thanks

Sound problems since IOS 6 update

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