Problem connecting Huawei E303 Mobile Broadband Dongle to MBP 2012

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Level 1

18 points

Problem connecting Huawei E303 Mobile Broadband Dongle to MBP 2012

I have just purchased the Huawei E303 USB Stick for my mobile broadband from Singapore's StarHub. According to the instruction sheet, the laptop should detect the USB automatically and the mobile broadband should install itself automatically. My MBP 2012 does not detect the USB drive so I can't install the mobile broadband. My MBP run Mountain Lion 10.8.2. Does anyone have the same problem? Do you think it's the problem with Huawei or Apple? I have seen many forum posts on this issue but no one seems to offer definite solutions.

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 11:17 PM

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Answer 1

domisol

Level 1

0 points

Dec 21, 2012 12:22 AM in response to Danlibripark

Just my personal experience : I just installed a E303 on my MacBookPro Retina 15" running 10.8.2.

All went smoothly (took a bit of time) for the first time.

I unplugged the modem and pluged it back a few minutes later, and the modem doesn't show anymore, and is not recognized by the previously installed software. LED status show booting.

Then I tried on a recent macbook Air 13", 10.8.2 as well. modem is not seen either.

This link may help as well :

http://forums.macrumors.com/showthread.php?t=1458137

Jean-David

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Answer 2

Danlibripark Author

Level 1

18 points

Dec 21, 2012 2:39 AM in response to domisol

Hey thank you very much for your inputs! I contacted the Huawei people some time ago. They asked me to come visit them at their service centre to get the driver for Mountain Lion. So, it was the driver issue. The newer versions of Huawei modems should have the driver preinstalled in them. If not, you can always visit any Huawei service centre to get the driver installed. Hope this helps! 😉

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Answer 3

domisol

Level 1

0 points

Dec 21, 2012 9:49 AM in response to Danlibripark

Well thanks also ; afortunately last versions of the "Mobile Partner" (I guess the installer also install new drivers ?) don't solve the problem. I'm afraid I'l have to find a USB 2 hub to "switch" the USB 3.0 ports down to 2.0.

I hope this will solve the problem...

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Answer 4

Aug 10, 2016 9:45 PM in response to Danlibripark

I just bought a Huawei e303 and it will not work on my 2012 MacBook Pro with os 10.8.5 (mountain lion). Do you think it's a driver issue and if so do you know where I can get the driver online? Or do I need to buy a usb 2.0 hub? Thanks for your help!

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Answer 5

domisol

Level 1

0 points

Dec 24, 2012 1:52 PM in response to domisol

Fine !

I just bought a cheap USB2 hub, and it just works. As simple as that !

Jean-David

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Answer 6

giopur

Level 1

4 points

May 17, 2016 8:53 AM in response to Danlibripark

Here is the solution!

http://m.huawei.com/enmobile/consumer/mobile-broadband/dongles/detail/e303-en.ht m

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Answer 7

Eric Root

Level 10

685,257 points

Aug 12, 2016 7:49 AM in response to lukedesigns

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

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