Previous 1 2 3 Next 185 Replies Latest reply: Oct 26, 2015 5:23 AM by vsguevara
araym Level 1 (5 points)

For years I've used Parental Controls, not to restrict my daughter's web content, but to limit her time on the computer.  But tonight I upgraded Mountain Lion from 10.8.1 to 10.8.2 and something broke.


Suddenly every secure web page she tries to access (to include google, gmail, amazon, etc.) fails.  It says "Parental controls restricts access to secure websites".


A little hunting around turned up the following Apple Knowledge Base article: that says "https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter."


I understand that logic however that should NOT apply to me since I'm not trying to automatically restrict her adult web content or create allowed/blocked site lists, etc.  She has *unrestricted* web site access, so the Internet content filter shouldn't even be in play here.


Just to get this up and running, I did type the Admin account and password in at the prompt to let her gain access to the web pages.  However that did not work.  Even though it said it would now allow access - it did not.


I also tried going into Parental Controls, turning ON web site filtering, going into Custom, and adding in approved secure web sites (google, etc.)  Even *that* did not work.


Everything was great until 10.8.2 came along but now her account is for all intents and purposes unusable.


Help?  And thanks.

MacBook, OS X Mountain Lion (10.8.2), iPod touch 2nd gen 16GB, iPad 1st gen 3G 16GB
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