Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 6 + keyboard shortcuts

Since upgrading my iPhone 4 to iOS 6, my keyboard shortcuts are no longer working. I have tried deleting and re-adding them, and restarting the phone also didn't work. Please help!!

iPhone 4, iOS 6

Posted on Sep 21, 2012 12:16 AM

Reply
181 replies

Mar 20, 2013 6:47 PM in response to elbryan

Everyone, I battled with this issue for months. And finally after updating to 6.1.3 I'd had enough. After multiple attemtps to fix it with the advice given here, restoring to a clean version of iOS, deleting all my shortcuts, etc., etc., I've finally fixed it.


The issue pertains to iCloud. On your iDevice, tap on settings>iCloud. Delete the account. When prompted, delete all the data from the iPhone. ITS OK, it will still be in iCloud.


Then, go to www.icloud.com and sign in. Click on iWork. Save all important files to your local machine, and delete all documents from iCloud. Then sign back into your iCloud accounts on all affected iOS devices. Your keyboard shortcuts should now work flawlessly.


Somehow, a file I'd saved in iCloud was corrupt, and screwing up all the "Documents & Data" syncing function of iCloud.


Since doing this, all is well.

Apr 10, 2013 5:30 AM in response to dmorris145

I'm getting fed up of going to my iphone and the keyboard shortcuts have ceased to work.

I've trawled and tried the various solutions on the forums but mMy only fix is to hard power-off the iphone and restart, which takes a couple of minutes.

Its a bug in the OS, come on admit it, Apple!


Once a month i can handle doing the reboot but every other day. Grrr! this needs addressing now!


Its just random. One minute they work, the next they dont.

Come on Apple, if you're bothered, i chose you for reliability!

Apr 19, 2013 7:27 PM in response to LeeTheStrange

Ok my issue was was that my shortcuts were not working and I couldn't delete them, they kept on coming back after I went back into general, and went back again into keyboard to see if my shortcuts were deleted.. To my unpleasant surprise there they were..


So I made sure my documents in my iCloud was shut off and went back to my short cuts and deleted them again and they were still there..


So this is what I did I deleted one of my shortcuts and did a soft rest while in the keyboard menu. When my phone came back on I checked for my shortcuts and the one I deleted was GONE!!!! So I preceded to delete the rest of them and do a soft reset again while in the keyboard menu


After my phone came back on I checked my shortcuts and they were all gone and I went and made new ones and I can safely say it works.



I hope this helps some others that were having the same issue...


Chris

iOS 6 + keyboard shortcuts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.