HT204545: iTunes: Unable to sync photos

Learn about iTunes: Unable to sync photos
marisaAnn

Q: phone not syncing camera roll where all my pictures r. syncing photo library where crap is. how do i sync camera roll.

getting iphone 5 today. have 3G. just realized that my photos in camera roll r not being synced. The pictures or signs in the photo library album that somehow downloaded on my phone r being synced but the 500 pictures and videos I have in camera roll are not. Those r the ones I do not want to lose. Under devices it only allows u to access stuff on your computer not on your phone. How do I gain access to camera roll to get it to sync to my laptop. I want to be able to get those pictures on my new phone and I am giving my old phone to my mother so I can get a cheaper rate from at & t but I well be unable to reset my phone if I cant get the pictures off. can anyone give me any suggestions please?

iPhone 3GS, iOS 6, windows xp

Posted on Sep 21, 2012 1:50 AM