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Could not sign in to iMessage.

Just installed Mac OS X Mountain Lion, but I can't sign in to iMessage.


It's keep popping up the below after I type my Apple ID & password...


The server encountered an error processing registration. Pls try again later.


or


Could not sign in. Pls check your network connection and try again.


I'm sure all the network connection is good & the Apple ID and the password is 100% correct.


Pls HELP!!!!!

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Sep 21, 2012 2:05 AM

Reply
84 replies

Sep 21, 2012 3:42 PM in response to mb.

So, here's a recap of what I've tried so far:


Deleted:

~/Library/Preferences/com.apple.imagent

~/Library/Preferences/com.apple.imservice.*

~/Library/Preferences/com.apple.imessage.bag.plist

iMessage entries on KeyChain


Killed imagent


Turned on WiFi and updated "Set time zone automatically" (read somewhere someone resolved with this on Messages beta)


My DNS servers are the Google's ones: 8.8.8.8 8.8.4.4


and... Messages/Facetime doesn't login, it responds: The server encountered an error processing registration. Please try again later.


(just so you know, iMessage on my iphone and ipad on the same network are working flawlessly)

Sep 21, 2012 3:59 PM in response to Problem.....

Hi,


We are of course saying this on iPhone 5 Friday with expected sales that may top 8 million units.


My iPhone is having trouble just sending messages and it was updated two days ago.


Of course it may not all be down to the Servers being busy but it will be a good part of it.





User uploaded file
11:59 PM Friday; September 21, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and and iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 22, 2012 2:21 AM in response to mb.

I think everyone who has issues should contact +1-800-694-7466 and report the case with Apple. Or call your Apple tech support number in your country. When the call centre cannot fix it, they send it to engineering department. The more people call and report the issue, the more they would look into it for a fix or might treat as a single account issue.


So everyone call and report please.

Could not sign in to iMessage.

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