Previous 1 7 8 9 10 11 Next 4,661 Replies Latest reply: Oct 29, 2014 11:58 PM by jasonb b Go to original post Branched to a new discussion.
  • Wingstat Level 1 Level 1 (0 points)

    I will share with you for FREE what I paid $40 smackaroonies for!!  I contacted NETGEAR for help with my WIFI ROUTER, problem solved!!  It was the simplest grade school technique I ever seen!  Biggest problem was understanding the guy over the phone, they are in INDIA!!  Ready to fix this?????? Here we go:  In your ROUTER settings, change the login/access ID Name used for devices to find the router... EXAMPLE: Instead of "Wingstat7" change to "Wingstat07" and then FIND the WIFI on all your devices.  You can use the same password if you want.  My guess is that factory settings in most routers are predetermined to block or deny certain devices after a certain amount of time and or when NEW devices are added.  They wanted a 6 month service contract and to monitor my system for me... from INDIA!!  DECLINED!!  Hope this helps ;-)

  • srirao Level 1 Level 1 (0 points)

    Hello,

     

    I am ran into the same issue with my two new iphone 5...I am not able to connect to my home network which was wireless G network..But, I was able to connect to my business network withch is wireless N router...

     

    So, i have changed my home router to wireless N and guess what...It worked...My guess is that IOS 6 may not ble compatble for g or b networks

     

    try changing/ugrading the router to wirelss N...seee...good luck guys

     

    hope this will fix all yours....

  • Changren Yong Level 1 Level 1 (100 points)

    Just got my 64-GB White iPhone 5 (Verizon) yesterday. I have also been experiencing sporadic Wi-Fi issue on the phone. I had been testing iOS 6 betas on my iPhone 4 and also currently have the gold master release of iOS 6 installed and i did not see that issue happening on the iPhone 4. When i was experiencing the Wi-Fi connectivity issue, as soon as i turned Wi-Fi off, the data connectivity resumed.

  • iBryan85 Level 1 Level 1 (0 points)

    I'm on my way to the Apple store to swap the phone. I will let you guys know if that fixes my issue.

  • OneMoreAnimal Level 1 Level 1 (5 points)

    I previously reported that changing to WEP fixed it, but I decided to try setting up a static IP address for my phone using its Wifi MAC address. I switched back to WPA2 and now it works flawlessly and I'm getting 12-14 Mbps down.

  • John Laury Level 1 Level 1 (30 points)

    Holy Smokes!  That worked!!!! Thanks!!!  For others, see my post on page 6 if this fix doesn't work for you...

  • gonzoguy24 Level 1 Level 1 (0 points)

    Having serious wifi issues as well. Says it is connected but keeps flickering in and out.

  • Crazysinnester Level 1 Level 1 (0 points)

    Okay so I have had this issue since purchase yesterday morning and have spoke to apple tech support senior level and last night he sent it to engineers and I was told 4 -5 hours yet he has called me back today with no info from Engineers but looked for other reported issues of this and there is non with apply (he says), Also I can confirm it is related to Encrypted wifi, because wifi works fine on open wifi networks, but I think we are all looking at this very wrong I have tried every fix listed here and none work for me including factory resets. My wifes is working 100% fine on our home encrypted network also. I think most of us are looking at adjusting our router setting but that will only let it work in your house not any form of travel as the problem resides in the phone either softwaer or hardware. I hope it is not hardware because I cannot even exchange it every store around me is sold out and is waiting for more.

  • 121mhz Level 1 Level 1 (0 points)

    I think we're really looking at, at least, two different issues here.  If you are getting the "spinning wheel" you probably did not enter the wirless encryption key properly.  That would not be Apple's problem.

     

    i'm more concerned with the problem where people are connecting but getting disconnected (or cannot pass traffic) after a short period of tome.  Yes perhaps it is a hardware problem, but I believe there may be a problem with the way the iPhone 5 (and perhaps) iOs 6 responds to key regeneration on Wifi.  For those of you using WPA or WPA2 encryption, which algorithm are you using?  The two possibilities are TKIP and AES.  Anyone using 802.11n is probably using AES and I think that's where the problem lies.  Older routers (802.11g). Usually default to TKIP.

     

    I can confirm that switching to WEP solved the problem for my iPhone5 but couldn't further test it because my client had to leave.

  • Lammz Level 1 Level 1 (0 points)

    I don't know if this may or may not be related to the issue, but I noticed on my d-link 655 wireless router that the iPhone 5 is connected in wireless-g mode.  My old iPhone 4, iPad and MacBook air connect via wireless-n.  my router is setup to wirless-n only so I don't know how it's doing that.

     

    I also have issues with the sporadic connection, slow speeds and lack of range - usually signal reaches to my room from the living room with all other products except for iPhone 5.

     

    Made an appointment with the store tomorrow, but not sure if a replacement might fix it or not.  I haven't tried turning off any wireless security yet, but changing to WEP didn't fix any issues for me.

  • HokieTT Level 1 Level 1 (0 points)

    I've been having this problem, and so I've been running some tests with my router.  All my other devices, no matter where they are in my apartment, connect with a signal strength of 70-100%.  My iPhone 5 only works within about 10 feet of the router.  Between 10 feet and 1 foot of the router, signal strength fluctuates between 15% and 40%, occasionally hitting 50% to 60% for a second or two.  Rate (as the router reports it) is between 1mbps and 11mbps, while all other devices are in the 58-81mbps range.

     

    I've tried changing my router to N-only and to G-only, no change.  I've tried a bunch of other options on the router, no change.  On the iPhone, I disabled Bluetooth, cellular data, and everything else I can think of, no change.

     

    All I can think of at this time is that it's probably a batch of bad wireless radios, and we're the unlucky ones who got them.  If it was a driver issue, everyone would likely have the problem.

  • dtrance2k6 Level 1 Level 1 (0 points)

    Here's my progress so far. After taking well over a day and all my apps still werent restored from icloud i canceled the remaining ones. Booted up app store and tried manually downloading just stuck on waiting. Turned wifi off. Works flawlessly and seems faster.

     

    Turned wifi back on, assigned static ip and turned on find new networks or w/e the very bottom setting is named. Cycled Power off then on. Worked for two apps and seemed slower still than cell network then stopped and loading seemed to take forever. Turned wifi off and works super fast again.

     

    Funny though for me it only seems to be an issue with the app store on wifi, browsing the web works just fine and is faster than it was on my iphone 4.

     

    Items tested. Iphone 5, Netgear WNDR3700 router (tested both g and n bands).

     

    Feels like its a bug possibly from restoring from a backup from icloud from my iphone 4, of course i could be wrong and the wifi antenna just *****.

  • Al_Drac Level 1 Level 1 (0 points)

    I turned my home conection in wep and it works. I'll wait a few days for an update and if the problem is still here, i'll go to an Apple store to change my iPhone.

  • driveline Level 1 Level 1 (0 points)

    I can't understand why we should change any router settings etc afterall my iPad and iPhone 3GS has no problems but

    My iPhone 5 loses wifi connectivity !! Apple said that iPhone 5 wifi was faster and more efficient and that

    They had been testing for along time??  It can't even do the basic and hold a connection!

    I am going to ask for a refund tomorrow and just return it!

  • Wingstat Level 1 Level 1 (0 points)

    I will share with you for FREE what I paid $40 smackaroonies for!!  I contacted NETGEAR for help with my WIFI ROUTER, problem solved!!  It was the simplest grade school technique I ever seen!  Biggest problem was understanding the guy over the phone, they are in INDIA!!  Ready to fix this?????? Here we go:  In your ROUTER settings, change the login/access ID Name used for devices to find the router... EXAMPLE: Instead of "Wingstat7" change to "Wingstat07" and then FIND the WIFI on all your devices.  You can use the same password if you want.  My guess is that factory settings in most routers are predetermined to block or deny certain devices after a certain amount of time and or when NEW devices are added.  They wanted a 6 month service contract and to monitor my system for me... from INDIA!!  DECLINED!!  Hope this helps ;-)

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