Q: iPhone 5 wifi issues

Apparently, iOS 6.0.1 is preinstalled on the new iPad Mini..

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Having similar problems with severe varying wifi speeds. Sometimes 5kbps others 25kbps..

Where did you see this? I've seen things specifically mentioning 6.0 being on it

I've been dealing with this problem since I received my iPhone 5 last week.  It did not work out of the box, I could not do an iCloud restore to initialize the phone as it kept dropping the wifi signal.  Since there has been no official word on when or if iOS 6.01 is coming out or if it will resolve the problem, I contacted AT&T to try to get something resolved.

The AT&T rep said she had not heard of any problems with the wifi, but then she googled the issue and saw that the problem is out there.  She then directed my call to Apple to try to resolve it.

The Apple rep pretended that this issue had never come up before.  Said maybe the case was causing the problem until I removed the super thin case.  Then she blamed the router until I said I had an iPhone 4 sitting next to the 5 and it was working fine.  She then asked me to do a restore to see if that would solve the problem.  I told her I would and then call them back with the results.

The restore did not change anything, so I called back and got a new rep.  He also acted like this was the first they had ever heard of the problem.  He had me reset the network settings and then turn the airplane mode on and off.  This of course did not solve the problem.  He wanted me to take it to a genius center, but the closest one to me is 150 miles away.  He said I could send the phone in for repair which would take 7 days, or they could send me a new phone and I would then send the current phone back which would require a $29 charge plus a deposit on my credit card.  I told him I didn't see why my choices were to be without a phone for 7 days or pay a $29 charge when they had given me a defective product.  He said that was all he could offer me.

This whole experience has left a very bad taste in my mouth.  I understand that sometimes bad products get shipped, it happens.  But to deny the problem completely and make the customer jump through hoops to get it resolved is very poor customer service.  I really like the phone otherwise, but I'm very tempted to take it back to AT&T and have them give me a Galaxy S3 instead, or just stick with my iPhone 4.

Hi,

I got my iphone 5 yesterday and have still the same problems.

I can connect to wifi, but if i go 3-4m away my router the connection get lost.

I tried everything to fix it, but i cant found an acceptable solution yet.

I hope that apple fix it very fast or i will send my iPhone back to apple.

Apple just released iOS 6.0.1 ! Let's test that out..

The iOS 6.0.1 is finally released! 

I just sent my iPhone 5 back to Apple for replacement due to WIFI problem. Will probably not see it for another week.

Anyone has any luck with this patch??

So far wifi is working at home but it was doing ok before I installed 6.0.1 the test will be when I'm out and about at people's houses

I have 16 gb iPhone 5 Black with Sprint.

Never had any problems with WiFi (home, work or anywhere).. updated to iOS 6.0.1... seems zippier to me.

I really hope this resolves everyone's issues.

Good Luck!!

Unfortunately I won't be able to fully test it until I get home, but am downloading/installing right now.  Hopefully we'll be hearing good things from folks today.

6.0.1 fixed it for me! I just upgraded and no more Wi-Fi stall. Seems to be working just fine.

They released it?  Whoa.... I was just on the phone with Apple 10 minutes ago asking if they knew yet when the release was coming and the person I talked to had NO IDEA!!! 

How did you hear about it?

6.0.1 did not fix it for me. I still cannot connect to my home network, even after swapping phones and even though all of my other Apple products are able to connect. Time to return the phone.

<Edited By Host>

Same here, installed 6.0.1 and my iphone 5 wi-fi is horrible in my house unless I'm within a few feet of my router.  My iphone 4s and ipad in the house are fine.  Lame Apple, lame!

dherback,

Apparently there is an update to fix your problem.  Released maybe 15 minutes ago.  I have not seen it yet, but then I can't connect to wi-fi to find out, lol!