tobifs

Q: iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Q: iPhone 5 wifi issues

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  • by CRZ24,

    CRZ24 CRZ24 Nov 1, 2012 1:17 PM in response to roelandvdh
    Level 1 (0 points)
    Nov 1, 2012 1:17 PM in response to roelandvdh

    I have 2 iPhone 5 since release date with poor wifi. I was waiting for an update to correct the problem instead of doing multiple returns like some have with no luck. Anyway 6.0.1 seams to have fixed my wifi issue. I now have switched back to WPA2 AES  802.11 N with no issues yet. I'm getting good constant download speeds with no drops yet. I'll continue to monitor it for a few more days to make sure it's fixed. After the update I did (forget my network) on the iPhone and rejoined it. 

  • by GhostRyder550,

    GhostRyder550 GhostRyder550 Nov 1, 2012 1:29 PM in response to tobifs
    Level 1 (0 points)
    Nov 1, 2012 1:29 PM in response to tobifs

    I noticed that my iPhone 4s sees the iOS 6.0.1 update; however, when I go to the software updater on my iPhone 5, it only shows an update that fixes a bug preventing iPhone 5 from installing software updates wirelessly over the air.  What about the rest of the $#!T (stuff) that needs to be fixed?  If the update just came out, I know my phone doesn't have all of the other updates when I received it 3 weeks ago.  I wonder if there is something wrong with the updater as to why people are still not having success with their wifi connections.

  • by Soak_g,

    Soak_g Soak_g Nov 1, 2012 1:38 PM in response to tobifs
    Level 1 (0 points)
    Nov 1, 2012 1:38 PM in response to tobifs

    I think there are 2 issues here:

     

    1. Low wifi reception, you have to be very close to the router to connect. Some of the networks are unvisible because of that.

    2. While connected to wifi, slow data and download speed.

     

    I had both problems and the 6.0.1 update fixed problem no. 2. I now have good download speed while connected to wifi, so this was probably a software issue.

     

    However, I still have problem no. 1... I don't get any wifi networks while I'm in my living room, while my iPhone 4 gets 3 networks including my home network. when I go to the room where the router is, I finally see my home network (and only that), but with 2 and sometimes 1 bar of reception (my iPhone 4 gets 3 bars). This is probably a hardware issue. For me, this was the main issue, and it really stinks.

  • by dherback,

    dherback dherback Nov 1, 2012 1:51 PM in response to Soak_g
    Level 1 (0 points)
    Nov 1, 2012 1:51 PM in response to Soak_g

    Soak, I think you've got it right.  I don't have issue 2, just issue 1.  So sad if I have to return my phone but I heard 6.1 update might be out in a week or two so I might just wait on that one.

  • by Eric-in-NewYork,

    Eric-in-NewYork Eric-in-NewYork Nov 1, 2012 2:08 PM in response to dherback
    Level 1 (0 points)
    Nov 1, 2012 2:08 PM in response to dherback

    I have been suffering from the same issue (i.e. terrible WiFi range).

     

    I was hopeful 6.0.1 would solve the problem, but it didn't.  I'm now nervous it's a hardware issue.  I wish Apple would publicly acknowledge this situation and advise if it "is" a software issue that they're working on a fix for - or if they have no idea - and we should consider returning and waiting for a future model.

     

    It's awful that I can't use my iPhone when I'm more than 20 feet from the WiFi router.  I never had a problem with my iPhone 4, or my wife's iPhone 4S (or other devices/laptops/etc.).

     

    And just in case an Apple employee is reading this, I've tried everything to solve this problem:

    - Reset phone

    - Reset network settings

    - Wiped phone and "started as new device"

    - Changed security settings

    - Configuring to 5ghz only (on Airport Extreme)

     

    Nothing helps.

     

    This video shows the issue perfectly: https://www.youtube.com/watch?v=soWQ30Z5ZfA

     

    Please Apple - let us know you're working on this problem.

  • by JT122333,

    JT122333 JT122333 Nov 1, 2012 2:21 PM in response to GhostRyder550
    Level 1 (0 points)
    Nov 1, 2012 2:21 PM in response to GhostRyder550

    That's the 6.0.1 update. It would need to fix OTA updating before it could do an OTA update. Apple applies this fix to everyone.

  • by Shaddow,

    Shaddow Shaddow Nov 1, 2012 2:31 PM in response to tobifs
    Level 1 (10 points)
    Nov 1, 2012 2:31 PM in response to tobifs

    So far so good for me on 6.0.1 but I won't know for sure until I leave and come back to the house over the next couple of days. Some days I would come home and it was fine, but most days weren't (maybe once a week or so didn't have a problem).

  • by dherback,

    dherback dherback Nov 1, 2012 2:36 PM in response to Shaddow
    Level 1 (0 points)
    Nov 1, 2012 2:36 PM in response to Shaddow

    Shaddow, same for me that it's intermittant.  I was in my bedroom on Netflix for a good 30 min last night with no issue then the wifi just died and wouldn't come back.  It hasn't been any good since then.  This is why I'm hopeful it's a software issue, since it CAN work decently sometimes.

  • by Shaddow,

    Shaddow Shaddow Nov 1, 2012 2:46 PM in response to dherback
    Level 1 (10 points)
    Nov 1, 2012 2:46 PM in response to dherback

    Well mine is intermittant in that if I am good on the network, I will always be good on the network until I leave it from some period of time. I've never had it go bad without leaving the house for multiple hours. It's just that when coming back it either works or doesn't. When it doesnt I reboot and all is well. Rinse and repeat..

  • by FranAltomare,

    FranAltomare FranAltomare Nov 1, 2012 3:05 PM in response to tobifs
    Level 1 (0 points)
    Nov 1, 2012 3:05 PM in response to tobifs

    iOS 6.0.1 fixed my wifi iPhone 5 connection problems on WPA2 network. My connection with time capsule works great now, but speed test app is quite slow.

     

    F.

  • by marlopez85,

    marlopez85 marlopez85 Nov 1, 2012 3:21 PM in response to tobifs
    Level 1 (0 points)
    Nov 1, 2012 3:21 PM in response to tobifs

    Seems to be working now..... Let's hope it really fixed the problem!! Fingers crossed!!!

  • by StephPDX,

    StephPDX StephPDX Nov 1, 2012 3:29 PM in response to marlopez85
    Level 1 (0 points)
    Nov 1, 2012 3:29 PM in response to marlopez85

    I updated and can access wifi everywhere now EXCEPT at my work, which is where I need it the most!!!  We have a Netgear router and nobody can connect to it since iOS 6.  Now, we STILL can't connect with 6.1.

     

    God this *****!

  • by MagicalRealism,

    MagicalRealism MagicalRealism Nov 1, 2012 3:30 PM in response to StephPDX
    Level 1 (4 points)
    iTunes
    Nov 1, 2012 3:30 PM in response to StephPDX

    It isn't the brand of router.

  • by MagicalRealism,

    MagicalRealism MagicalRealism Nov 1, 2012 3:32 PM in response to FranAltomare
    Level 1 (4 points)
    iTunes
    Nov 1, 2012 3:32 PM in response to FranAltomare

    For the money we all have spent and the 2 year deals we made with the Devil, we shouldn't have to have our fingers crossed. just sayin....

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Nov 1, 2012 3:34 PM in response to StephPDX
    Level 1 (5 points)
    Nov 1, 2012 3:34 PM in response to StephPDX

    Hi.. get in touch with Netgear about your device.

     

    Im downloading IOS6.0.1 as im desperate due to my WiFi dramas since IOS 6.0

     

    Netgear are aware of various WiFi devices with connectivity issues.

     

    Check to see if there are any NEW firmware versions for you device and upgrade.

     

    I initially downgraded firmware for my netgear device as a work around, but its not recommended to do so.

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