tobifs

Q: iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Q: iPhone 5 wifi issues

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  • by Seedl,

    Seedl Seedl Mar 17, 2013 11:35 AM in response to tobifs
    Level 1 (0 points)
    Mar 17, 2013 11:35 AM in response to tobifs

    I have a 22mbit connection. My droid on speed tests gets 22mbits. My iPhone 5 gets 2!. Same server, even different servers. I disabled Bluetooth and now get full 22mbits on a few target servers using speed tests. ***** but it worked for me.

  • by Kellogg79,

    Kellogg79 Kellogg79 Mar 17, 2013 3:18 PM in response to Seedl
    Level 1 (0 points)
    Mar 17, 2013 3:18 PM in response to Seedl

    How do you write something on here for all to see

  • by Kellogg79,

    Kellogg79 Kellogg79 Mar 17, 2013 3:21 PM in response to Kellogg79
    Level 1 (0 points)
    Mar 17, 2013 3:21 PM in response to Kellogg79

    I just wanted to add..... I had issues with my wifi I could connect to my wifi in my lounge but not in my bedroom which is just next door!! I was told to try taking the case off my phone and eh presto I know have wifi and full signal might not be the problem for all but just wanted to share this with everyone

  • by JanSKay,

    JanSKay JanSKay Mar 17, 2013 3:48 PM in response to Kellogg79
    Level 1 (9 points)
    Mar 17, 2013 3:48 PM in response to Kellogg79

    That can help however for those of us that have or had major connection issues prior to replacing the iPhone removing the case was pointless.

  • by JanSKay,

    JanSKay JanSKay Mar 17, 2013 3:49 PM in response to Kellogg79
    Level 1 (9 points)
    Mar 17, 2013 3:49 PM in response to Kellogg79

    You just did it. We see you.

  • by Seedl,

    Seedl Seedl Mar 17, 2013 3:53 PM in response to Seedl
    Level 1 (0 points)
    Mar 17, 2013 3:53 PM in response to Seedl

    So more tests and I'm back to 4-5 mbit while my nexus 7 with the same server consistently gets 22mb. Arghhhh

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Mar 17, 2013 3:57 PM in response to Kellogg79
    Level 1 (5 points)
    Mar 17, 2013 3:57 PM in response to Kellogg79

    Kellogg79: The Case Saga has been going on since day one, its something to try but its not a fix for all. you're lucky if this actually fixed the issue im afraid

  • by Lvis85,

    Lvis85 Lvis85 Mar 17, 2013 5:22 PM in response to tobifs
    Level 1 (0 points)
    Mar 17, 2013 5:22 PM in response to tobifs

    i have a same issue on my iphone 5, my router is in my living room, and when i connect wifi in my room (about 25feet) i literally could not connect wifi and yet my wife  4 (with updated ios6) could connect to wifi with strong signal!

    Apple party had to stand up and tackle on this issue, every iphone 5 user in this world had a same problem!

     

    this is my 5th apple devices, and very disappointed on it, had made a decision to change samsung s4. disappointed apple management! bye

  • by Bill_Clutterman,

    Bill_Clutterman Bill_Clutterman Mar 17, 2013 7:09 PM in response to Lvis85
    Level 1 (0 points)
    Mar 17, 2013 7:09 PM in response to Lvis85

    Just as an update, I went to the mall today and tested several wifi sources with  the fix I linked detailed in this video http://binarytoad.com/2013/03/14/iphone-5-slow-wifi-fix-workaround/. The results were that it was exactly replicable on some access points, BUT NOT ALL. The home router I use is a Netgear WNR2000v3.

     

    It would be nice to hear from people who pull decent wifi speeds without the workaround, and what router/settings they use.

  • by beejpowers,

    beejpowers beejpowers Mar 17, 2013 7:30 PM in response to tobifs
    Level 1 (0 points)
    Mar 17, 2013 7:30 PM in response to tobifs

    Same here. updated to 6.1.2 and now have the terrible wifi signal. Low signal, low speeds. I have 25/25 FIOS. on wifi I generally get 20+/20+ on most devices. iphone5 was 15/10 or thereabouts. Now I can get 1/1, 1/3, 3/9… it's all over the place. And I can get wildly different results 3 tests in a row.

  • by CresCressi,

    CresCressi CresCressi Mar 17, 2013 7:44 PM in response to tobifs
    Level 1 (0 points)
    Mar 17, 2013 7:44 PM in response to tobifs

    For those who are unable to get their iPhone to connect to wifi at home BUT it works at the Apple store:

     

    Try resetting the router. I had the issue of having wifi for the first 2 weeks of having the phone, and then it just stopped. I went to the Apple store and they told me to reset the router first and if that didn't work to restore the phone.

     

    I hit the reset button and had to reinstall the router (couldn't find the CD so I had to manually install it -- lots of sites with info on how to do this online). Worked like a charm. And not to mention that the internet is now extremely fast. Perhaps by messing with the settings on the router you made some change you can no longer identify that caused the issue of no wifi. Just a thought. I understand that this doesn't apply for those who clearly have hardware issues, but it could help for those who can connect magically at the Apple store.

     

    Also, I have the "MD" model.

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Mar 17, 2013 8:42 PM in response to Bill_Clutterman
    Level 1 (5 points)
    Mar 17, 2013 8:42 PM in response to Bill_Clutterman

    To Bill and EVERYONE,

     

    Netgear are aware of WiFi issues with Iphone's / Apple devices and their products. They can assist with work arounds such as firmware changes, resetting network settings on your WAP and you might be lucky that is all works.

     

    I was lucky that the IOS 6.1 now works with the latest firmware on my Netgear device where as IOS 6.0 - 6.01 was a disaster for months on my companies network.

     

    This just points out, when Apple releases IOS updates to "potentially" make it more compatable, they are also breaking them in the process.

     

    Unless ALL the WiFi Vendors start communicating with Apple with respect to their patch-updates, then nothing will get done, furthermore dont expect anything to be fixed any time soon.

     

    I can atleast give credit to Netgear who admit there are issues, but i dont know if any other WiFi vendors are saying the same thing ?

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Mar 17, 2013 8:42 PM in response to CresCressi
    Level 1 (5 points)
    Mar 17, 2013 8:42 PM in response to CresCressi

    Cres, What you'd outlined is part of Apples Troubles shooting guide relating to WiFi issues. IF everyone is able to scroll through these threads, this would of been mentioned already, but i guess its a good reminder for like the millions of times i need to be relayed. Good Tip.

  • by alicepattinson,

    alicepattinson alicepattinson Mar 17, 2013 8:56 PM in response to tobifs
    Level 1 (45 points)
    Mar 17, 2013 8:56 PM in response to tobifs

    My wifi is fine now. Had same issues before but I dont know it suddenly went fine.

  • by Dan Barnby,

    Dan Barnby Dan Barnby Mar 18, 2013 5:33 AM in response to tobifs
    Level 1 (0 points)
    Mar 18, 2013 5:33 AM in response to tobifs

    I upgraded to 6.1.2 on my iPhone 5 a while back and haven't had any issues up until a few days ago. Since Friday, I have had disconnection problems and the 'greyed out' issue, which makes me pretty certain that this is a hardware issue as I have an MDXXXXX model.

     

    I have tried 'reset network settings', 'Reset all settings', a restore from back up via iTunes, restore and a set up as new phone via iTunes with resiults the same each time. My Wifi settings are currently greyed out but I have an appointment tomorrow so hopefully I will get a new handset. Will update tomorrow with outcome.

     

    Details of my current iPhone 5 are below

     

    version -6.1.2 (10B146)

    Model - MD299B/A

    MODEM - 3.04.25

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