tobifs

Q: iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Q: iPhone 5 wifi issues

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  • by MrLuxuryYacht,

    MrLuxuryYacht MrLuxuryYacht Mar 24, 2013 5:03 PM in response to sbailey4
    Level 1 (10 points)
    Mar 24, 2013 5:03 PM in response to sbailey4

    Thanks for the info. I've had my Airport Extreme set to another DNS that's faster than Googles, but when I tell the iPhone to forget the network, I have to type in that DNS again. Any chance the iPhone can pick it up automatically? It' hasn't been thus far, and it's been months since I've been using an external DNS on the Extreme.

  • by christophk17,

    christophk17 christophk17 Mar 25, 2013 3:21 AM in response to tobifs
    Level 1 (0 points)
    Mar 25, 2013 3:21 AM in response to tobifs

    im having a similar problem with my iphone 3gs since i updated to the new ios 6.1.3

    however i can connect to the wifi networks, but only now if im standing right next to the router in my house or at my work, ive tried deleting these networks and re adding them with the password but nooo doesnt work

     

    also since i upgraded to ios 6 facebook crashes constantly, not to bothered about that but i would like my iphone to be able to connect to wifi again when standing more than 2ft away from the router

  • by buxnaapple,

    buxnaapple buxnaapple Mar 25, 2013 4:33 AM in response to tobifs
    Level 1 (0 points)
    Mar 25, 2013 4:33 AM in response to tobifs

    Wellcome to club :(((((  @christophk17

  • by diegoveloper,

    diegoveloper diegoveloper Mar 25, 2013 5:19 AM in response to christophk17
    Level 1 (0 points)
    Mar 25, 2013 5:19 AM in response to christophk17

    I have the same problem on my iphone 5, so is it a hardware or software issue?

  • by Shanon.Roberts,

    Shanon.Roberts Shanon.Roberts Mar 25, 2013 6:05 AM in response to diegoveloper
    Level 1 (5 points)
    Mar 25, 2013 6:05 AM in response to diegoveloper

    Its a mix of both, the moment you upgrade an IOS 6, it has ramifications such as creating hassles that didnt exist before, in saying that it fails to communicate effectively as before with WAP's software that broadcasts your wifi transmission.

     

    Long story short, fi you're wifi was working fine before the upgrade, then you got to apple store and say wifi not working, then they test on their wifi devices and say, well its working here, they will laugh at you.

     

    Always remember to FIRST perform the WiFi troubleshooting steps that apple have documented to test before you speak to them.

  • by JamesPaulMallon,

    JamesPaulMallon JamesPaulMallon Mar 25, 2013 6:14 AM in response to tobifs
    Level 1 (125 points)
    Mar 25, 2013 6:14 AM in response to tobifs

    Try this Method:

    • Go to Settings > General > Reset > Reset All Settings
    • Reconfirm it again when the notification pops up and wait for the phone to reboot itself
  • by TRICKorDEVICE,

    TRICKorDEVICE TRICKorDEVICE Mar 25, 2013 12:57 PM in response to JamesPaulMallon
    Level 1 (23 points)
    iPhone
    Mar 25, 2013 12:57 PM in response to JamesPaulMallon

    Add me to the list of users with Wifi issues on the iPhone 5.  Come on Apple, please fix this in the next patch.  So annoying, one of the reasons I came back to iPhone was that is worked better.  These types of issues leave a bad taste in my mouth.

  • by Wojka,

    Wojka Wojka Mar 25, 2013 1:32 PM in response to buxnaapple
    Level 1 (0 points)
    Mar 25, 2013 1:32 PM in response to buxnaapple

    I'm also in the Club!!!

  • by Greg Gallant,

    Greg Gallant Greg Gallant Mar 25, 2013 2:03 PM in response to tobifs
    Level 1 (25 points)
    Mar 25, 2013 2:03 PM in response to tobifs

    Updated my iphone 5 the other day to 6.1.3.  Immediately noticed that web pages load VERY slow when on my home wifi.  So....I go to the local Starbucks and try their wifi.   No better than my home network. 

     

    Then I go to the office and same problem.   Now, here's the kicker....my ipad, imac, and the kids' macbooks all use wifi at home and there is no slow loading issues.  It is ONLY my iphone 5 but only since updating to 6.1.3.

     

    Before the update, the iphone 5 had no problem loading web pages at all when I was on a wifi network.

     

    Applecare can't explain it and claim that I am THE ONLY person to report that problem.  Hmmmm?  I suppose that they haven't read this thread.

     

    This is very frustrating......

  • by Patsywright,

    Patsywright Patsywright Mar 25, 2013 2:29 PM in response to Greg Gallant
    Level 1 (0 points)
    Mar 25, 2013 2:29 PM in response to Greg Gallant

    Welcome to our club.

  • by Michael MIVIDA,

    Michael MIVIDA Michael MIVIDA Mar 25, 2013 2:44 PM in response to Greg Gallant
    Level 1 (0 points)
    Mar 25, 2013 2:44 PM in response to Greg Gallant

    After having spent a week end trying to fix this problem, I went to the Apple store nearby and got a replacement. They know about the problem. The Genius service guy pretended that he had not seen it on the iphone 5 yet. I had to tell him that the internet is full of reports on the wifi problems with this new iphone. In any case, if you wish to avoid loosing time to fix this problem, get a replacement for your iphone 5 and wlan will work.

  • by Seedl,

    Seedl Seedl Mar 25, 2013 3:10 PM in response to Michael MIVIDA
    Level 1 (0 points)
    Mar 25, 2013 3:10 PM in response to Michael MIVIDA

    No it won't. Not in all cases. Didn't for me and many others here.

  • by Ibmftw,

    Ibmftw Ibmftw Mar 25, 2013 4:07 PM in response to tobifs
    Level 1 (0 points)
    Mar 25, 2013 4:07 PM in response to tobifs

    Finally my wifi is working perfect and has been for over 3 weeks, connects to every network everytime without fail, doesnt slow down etc etc. I have definitely solved the problem, and it wasent from any solution in this thread.

  • by Patsywright,

    Patsywright Patsywright Mar 25, 2013 4:11 PM in response to Ibmftw
    Level 1 (0 points)
    Mar 25, 2013 4:11 PM in response to Ibmftw

    What did you do. I'm on my third iPhone 5 everyone with the same problem.

  • by Seedl,

    Seedl Seedl May 5, 2013 6:16 PM in response to Ibmftw
    Level 1 (0 points)
    May 5, 2013 6:16 PM in response to Ibmftw

    <Edited by Host>

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