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  • azolivas Level 1 Level 1 (0 points)

    thx for the update CKFROMSG. 

     

    at 3M it is still strong.  another thing to add is that if i have for example my macbook air and my iphone 5 together in another room and turn on the wifi, the macbook air will show atleast a dozen or so connections in my neighborhood and my iphone 5 will only show one or two. 

  • JimHdk Level 7 Level 7 (28,240 points)

    azolivas wrote:

     

    at 3M it is still strong.  another thing to add is that if i have for example my macbook air and my iphone 5 together in another room and turn on the wifi, the macbook air will show atleast a dozen or so connections in my neighborhood and my iphone 5 will only show one or two. 

    The iPad is designed to not show WiFi signals that are too weak for a reliable connection. That is normal. The Macbook Air shows all signals that it can detect regardless of strength.

  • azolivas Level 1 Level 1 (0 points)

    JimHdk, thx for the info, i did not know that!  any suggestions on the iphone 5 wifi connection?  my wifes iphone 4s has a solid wifi connection no matter where it is in the house and has full strength everywhere unlike the iphone 5 which keeps fluctuating?  

  • azolivas Level 1 Level 1 (0 points)

    update.  just got back from the apple store.  they took one look at the wifi signal bars and saw that it was not connecting full strength even in their store.  immediately gave me a new one and so far so good.  hope i didn't jinx myself!

     

    when i told him about the weak wifi signals i was getting on my iphone 5 he explained that in fact the iphone 5 is not set up to receive wifi signals from older routers and that they are optimized for the new routers.  however he saw that even in the apple store with their newer routers i was still getting a weak signal thus giving me a brand new one.

     

    keeping my fingers crossed it keeps up!  thx for all your advice!

  • MrLuxuryYacht Level 1 Level 1 (10 points)

    Not set up for older routers? You have GOT to be kidding. And when was Apple going to disclose this lazy idiocy?

  • Tm5 Level 1 Level 1 (0 points)

    Guys,

     

    some important Questions:

     

    1. if the Wifi was working perfectly with my Iphone 6.0.X - and update to 6.1.2 / 6.1.3 can break it down?

     

    2. if it is a faulty hardware as Apple claims to me - is this means that thousands and thousands of people like most of us needs to replace huge amunt of iphone 5 units?

     

    3. now for the HW professionals here - is this WIFI Bug relates to this?

    http://forums.macrumors.com/showthread.php?t=1460268

     

    4. should we expect SW Fix? iOS 6.1.4? iOS 7.x.x?

     

    5. or only a replacement will work because most of them will come with iOS 6.0.x??

     

     

     

    Thanks.

  • JimHdk Level 7 Level 7 (28,240 points)

    OK, I'll take a shot:

    1. if the Wifi was working perfectly with my Iphone 6.0.X - and update to 6.1.2 / 6.1.3 can break it down?

    Yes, an update can sometimes reveal a latent hardware problem or it could just be coincidental.

    2. if it is a faulty hardware as Apple claims to me - is this means that thousands and thousands of people like most of us needs to replace huge amunt of iphone 5 units?

    I'm not sure where you get the thousands of thousands of people from. There are about 4100 posts in this thread. Many people with probems have posted multiple times and many posts (like this one) are not problem reports.

    3. now for the HW professionals here - is this WIFI Bug relates to this?

    http://forums.macrumors.com/showthread.php?t=1460268

    That thread, like much of the stuff on MacRumors, is worthless.

    4. should we expect SW Fix? iOS 6.1.4? iOS 7.x.x?

    No one other than Apple would know that. Don't count on any software fix especially if you have time left on your warranty.

    5. or only a replacement will work because most of them will come with iOS 6.0.x??

    If you have a hardware problem only a replacement will fix it.

  • Tm5 Level 1 Level 1 (0 points)

    Dear JimHdk,

     

    thank you for your quick response.

     

    but just to remaind you and the others...

     

    We had here guys that replaced their 2nd , 3rd and 4th iPhone 5 and the wifi issue still exists ....

  • weblin2 Level 1 Level 1 (0 points)

    Hi

    I am traveling in Spain at the moment and found that I cannot connect my iphone 5 at any free wifi spot ..once I arrived at various friends homes I was not able to connect onto their routers either ..with their proper code of course.

    First I thought I had been powdered with a dose of insanity..as I was always connecting my old 3GS on the same journey last year..

     

    This year I was not able to connect the old 3GS nor the iphone 5......

    The iphone 5 has got the latest update..so has the 3GS(version 6.1.2.(10B146)...could the update have anything to do with it?

     

    I KNOW for sure that I connected to the exact same router last year ..once it was set up it connected the mom I got through the door!

     

    This year(a week later and utterly frustrated) I found ONE router I can connect the iphone 5 to but it always takes yonks,needs me checking the network connection and ticking the router again,until it actually connects ..whilst the 3GS connects much faster, on its own and stays connected too!

    Just to add my three pennies for what it is worth...

  • JimHdk Level 7 Level 7 (28,240 points)

    Tm5 wrote:

     

    but just to remaind you and the others...

     

    We had here guys that replaced their 2nd , 3rd and 4th iPhone 5 and the wifi issue still exists ....

    Yeah, if you believe any of that. In any case, there is the possiblity that there is someting wrong with their network rather than their iPhone. I haven't had a WiFi problem with my iPhone 5 running iOS 6.1.3 on any WiFi network I've tried to connect to and that's a lot of networks.

  • Tm5 Level 1 Level 1 (0 points)

    Another important fact:

     

    my friend is having the same wifi problem with his iPhone 5.

     

    the past two weeks he is traveling on business to Europe and USA.

     

    It seems that on various networks abroad wifi is working properly.

     

    after further investigation we understood that almost all of them are 5Ghz wifi networks and working properly.

     

    the wifi problems occur only with 2.4Ghz wifi networks - exactly as it is with my case as all wifi networks I am using are 2.4Ghz.

     

     

    maybe it is an issue of the dual wifi antenna inside the iPhone?

  • JimHdk Level 7 Level 7 (28,240 points)

    Tm5 wrote:

     

    Another important fact:

     

    my friend is having the same wifi problem with his iPhone 5.

     

    the past two weeks he is traveling on business to Europe and USA.

     

    It seems that on various networks abroad wifi is working properly.

     

    after further investigation we understood that almost all of them are 5Ghz wifi networks and working properly.

     

    the wifi problems occur only with 2.4Ghz wifi networks - exactly as it is with my case as all wifi networks I am using are 2.4Ghz.

     

     

    maybe it is an issue of the dual wifi antenna inside the iPhone?

    Well, if so, it would be a hardware problem on a particular iPhone. My IPhone has no problem on 2.4GHz or 5GHz networks.

  • azolivas Level 1 Level 1 (0 points)

    So far the replacement phone I got yesterday is holding up in regards to the wifi.  I am assuming that the replacement phones have the hardware fix and are being swapped out if a customer takes the time to go into the store and inquiring about it. As I stated earlier when I first got to the apple store one of the sales floor people took his iPhone 5 out and we compared signal strength with the apple store and demo signals.  He immediately noticed that my signal was low and the bars were fluctuating as we compared.  He immediately referred me to tech support and made me an appointment for later that day.  At my appointment the tech guy saw my wifi signals fluctuating and immediately swapped my phone out for a replacement and immediately showed a difference and gave me full bars which was the complete opposite of what it was before.  Now was the replacement phone brand new or a refurb I don't know but it's working fine.  Good lick to all of you!

  • MrLuxuryYacht Level 1 Level 1 (10 points)

    I'm wondering if "new" is "old" in a matter of days or weeks with anyone.

     

    I can get my iPhone5 to get remarkable speeds of 30Mbps after getting 1.5Mbps for a few days, by resetting the Network on it, or shutting off wifi and turning it back on. But after a few days, it's back to crap in the very same spot.

  • KO_Punch Level 1 Level 1 (0 points)

    It seems, contrary to what you are saying JimHdk, that ALOT of people are actually having this problem. There are multiple thread/fourm topics on here and other sites discussing this WiFi, iPhone 5 problem. This discussion alone has over 803,000 views! If we were to say everyone who replied or posted in here only posted once (which we know is not actually true) and then said each poster viewed this discussion 10x, this discussion should have no more than 42,000 views, but it has FAR more than that. And I won't even tally the other discussions here on Apple and other sites talking about this exact issue. It exists, and whether it is the end users' network setups that are causing what seems to be a big problem for a lot of iPhone 5 users, or hardware/software problems in the iPhone 5 itself doesn't matter, because the blame should still rest on the iP5/Apple to fix it.

     

    My story is the same as most on here, but does include some small variations. I bought my iP5 in Feb 2013 to replace an iP4 (that was working flawlessly on all WiFi networks that I use on iOS6 btw). Right away I noticed super slow WiFI at my house with my iP5. I have Uverse on the home gateway router with the 18Mbps package...my iP5 was getting 1-5Mbps, and sometimes no connection at all. At work where we have around 8Mbps over WiFi (using my iP4 as a baseline here) I was getting a 1-2Mbps on dowlnoad speed. BUT, the DNS trick actually worked for the most part.

     

    I just changed the DNS to either 8.8.8.8 or 8.8.8.4 (or one other one with crazier numbers I dont remember off hand) and my speeds and signal strength pretty much returned to normal...until this weekend.

     

    Now, regardless of the DNS I put in, my iP5 is getting spotty/random connection speeds (if it gets a connection at all that is). At home for a few hours I can get anywhere from 1-5Mbps but than out of no where it returns to the normal 15-18Mbps (using Speedtest.net app to test my speeds btw). At work, same deal. Either super reduced speeds or no conncetion at all.

     

    Now what? Waste my time getting a 1st, 2nd, 3rd replacement only to expierence the same problems again as myriad of others have posted on here...or make the dreaded swith to some crap Android of some kind (it wont be crap if I can get my WiFi speeds back).

     

    Let me know what I should do.