tobifs

Q: iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Q: iPhone 5 wifi issues

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  • by diegoveloper,

    diegoveloper diegoveloper Apr 29, 2013 1:22 PM in response to azolivas
    Level 1 (0 points)
    Apr 29, 2013 1:22 PM in response to azolivas

    My uncle gave me his iPhone 5 on 6.1.2 version and it had wifi problem, later I updated it to 6.1.3 and the error persist. Only can connect near the router.

  • by haroonansari72,

    haroonansari72 haroonansari72 Apr 29, 2013 2:15 PM in response to diegoveloper
    Level 1 (0 points)
    Apr 29, 2013 2:15 PM in response to diegoveloper

    THE ONLY SOLUTION IS TO KEEP ON TAKING NEW IPH5 TILL THE TIME U RESOLVE THIS PROBLEM. ITS HARDWARE PROBLEM. MY FRIENDS CHANGES 3 IPH5 THEN GOT THE RT ONE WITHOUT WIFI PROBLEM. APPLE HAS STOPPED RESPONDING THIS PROBLEM AS FOR THIS THEY NEED TO CHANGE THE HARDWARE OF ALL THE MOBILES. BIG FAILURE OF APPLE AS AMNY APPLE CUSTOMERS RAN AWAY DUE TO THIS BEHAVIOUR

  • by haroonansari72,

    haroonansari72 haroonansari72 Apr 29, 2013 2:16 PM in response to azolivas
    Level 1 (0 points)
    Apr 29, 2013 2:16 PM in response to azolivas

    YOUR PROBLEM WILL REMAIN THERE UN LESS U BUY THE NEW ONE. BETTER GO TO APPLE STORE AND REPLACE UR PHONE

  • by haroonansari72,

    haroonansari72 haroonansari72 Apr 29, 2013 2:19 PM in response to azolivas
    Level 1 (0 points)
    Apr 29, 2013 2:19 PM in response to azolivas

    YOU R CENT % RIGHT THAT THEY STARTED REPLACING THE IPHONES AFTER REFURBISHING. BUT SO SORRY TO SAY....APPLE LOVERS INCLUDING ME ARE REALLY SO DISAPPOINTED

  • by robertk1,

    robertk1 robertk1 Apr 29, 2013 6:23 PM in response to Sotton
    Level 1 (8 points)
    Apr 29, 2013 6:23 PM in response to Sotton

    Sotton wrote:

     

    Could You Guys answer me one thing?

     

    Does Your Iphone 5 with 6.1.3?

     

    My first iPhone 5 had Wi-Fi problems, but I took it back and exchanged it for another one (which was new, not a refurb), and it has worked fine ever since.  I have had 6.1.3 on it since the day it was released and have not had a problem (yet).

  • by Tm5,

    Tm5 Tm5 Apr 30, 2013 9:36 AM in response to robertk1
    Level 1 (0 points)
    Apr 30, 2013 9:36 AM in response to robertk1

    If your Iphone 5 was on iOS 6.1.3 from the begining and WIFI is OK it is interesting.

     

    Please paste your Iphone info from this site:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

     

     

    this is my Iphone5 info:

     

    Machine Model: iPhone5,1

    Name: iPhone 5

    ModelCode: iphone_5

    Family name: A1429

    Model Number: MD297

    Group1: iPhone

    Group2:

    Generation: 7

    CPU speed: 1.3GHz

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Production year: 2012

    Production week: 47 (November)

    Model introduced: 2012

    Capacity: 16GB

    Factory: F2 (China, Zhengzhou - Foxconn)

  • by Sk8Dreams,

    Sk8Dreams Sk8Dreams Apr 30, 2013 11:05 AM in response to Tm5
    Level 3 (872 points)
    Apple Watch
    Apr 30, 2013 11:05 AM in response to Tm5

    The wifi on my second iPhone 5 just went south.  It has increasingly flaky over the past several weeks, either failing to see my home network, dropping the connection, or extremely slow when more than a few yards away.  Last night it just gave up the ghost and no longer has any traffic if more than about 15 feet from the router.  As with the first phone, it looks like it is connected.  It's still on 6.0.1, but now I'm going to have to update the OS because that's what they will want me to do at the Apple store.  Now, I just have to find time to do it and to go to the store.  What I'm concerned about, is, what happens when my warranty is up in Dec?  I'm convinced this is a hardware problem.  I've gone 3 months with decent wifi, and it's discouraging to know that the next phone may also have decent wifi for just 3 months.

  • by haroonansari72,

    haroonansari72 haroonansari72 Apr 30, 2013 12:17 PM in response to Sk8Dreams
    Level 1 (0 points)
    Apr 30, 2013 12:17 PM in response to Sk8Dreams

    It is cent % a hardware problem and there is no doubt. U can only rsolve problem if u get the refurbished iph5 rectified this hardware problem by Apple as they started replacing the phone knowingly about this problem but they r not brave enough to accept this boldly. anyways i really lost trust on Apple phone as i bought it with so much zeal but really so disappointed

  • by haroonansari72,

    haroonansari72 haroonansari72 Apr 30, 2013 12:25 PM in response to Sotton
    Level 1 (0 points)
    Apr 30, 2013 12:25 PM in response to Sotton

    just keep on replacing ur iph5 unless u get the iph without this hardware problem of wifi

  • by chaospixel,

    chaospixel chaospixel Apr 30, 2013 12:32 PM in response to tobifs
    Level 1 (0 points)
    Apr 30, 2013 12:32 PM in response to tobifs

    My iPhone 4S also started forgetting its WiFi password after I upgraded to iOS 6.1.3. I discovered that re-adding my WiFi network manually resolved the issue. Go Settings > Wi-Fi > Other... and type the name of the network you want to connect to (even if it was in the list already); then fill in the appropriate security settings and viola!

  • by robertk1,

    robertk1 robertk1 Apr 30, 2013 6:06 PM in response to Tm5
    Level 1 (8 points)
    Apr 30, 2013 6:06 PM in response to Tm5

    Tm5 wrote:

     

    If your Iphone 5 was on iOS 6.1.3 from the begining and WIFI is OK it is interesting.

     

    Please paste your Iphone info from this site:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

     

     

    Mine was NOT on 6.1.3 from the beginning.  I don't recall what version was on it when I got it, but I know I've upgraded it at least once, possibly twice.  WiFi has remained solid throughout.

     

    Here is the info from that site:

     

    Machine Model: iPhone5,1

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Family name: A1428

    Model Number: MD645

    Group1: iPhone

    Group2:

    Generation: 7

    CPU speed: 1.3GHz

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: White

    Production year: 2012

    Production week: 45 (November)

    Model introduced: 2012



    Capacity: 64GB

    Factory: DN (China, Chengdu - Foxconn)

  • by diegoveloper,

    diegoveloper diegoveloper May 1, 2013 1:25 PM in response to robertk1
    Level 1 (0 points)
    May 1, 2013 1:25 PM in response to robertk1

    Ok guys I was doing some testing.

    First turned airplane mode on to ensure that its not using my data connection.

    I searched wifi connection and found my homr wifi but can't connect, i had to stay near my router 3 meter.

    I set autoproxy on, blank url, then I went back to my room(5 meters and i still stay conected).

    i cant use any app that use internet(facebook,twitter,safari,chrome) sometimes work but is random.

    I noticed that the only work fast is push notifications, its arrive inmediately.

  • by Sandman121,

    Sandman121 Sandman121 May 1, 2013 11:18 PM in response to haroonansari72
    Level 1 (0 points)
    May 1, 2013 11:18 PM in response to haroonansari72

    Hardware issue for sure! Intel wifi chipsets=good. Apple wifi chipset spotty. Check which wifi chipset you have here; www.hwaddress.com.

     

    Video of a defective apple iPhone 5 & a working iPhone 5 side by side; http://youtu.be/UYYRrXNNisE

  • by jambot77,

    jambot77 jambot77 May 2, 2013 3:36 AM in response to tobifs
    Level 1 (0 points)
    May 2, 2013 3:36 AM in response to tobifs

    I've resolved a similar issue with my iPhone 5, so hopefully this might help someone else. My new iphone 5 would not connect to my home wifi (BT HomeHub) even though every other wireless device worked. It would find the connection, ask for my wireless password, then say there was a problem.I solved it by changing the wireless encryption from the default "WPA + WPA2" to "WPA2" only. I also tested it on all the other available encryption methods (WEP, WPA and no encryption) and it worked fine. I've moved from room to room without loss of connection and my data speeds seem fine. I also haven't touched any of the other settings such as channels or DHCP.  I've no idea if this is a hardware or software issue. My 3GS worked fine so it looks like Apple have taken a step backwards one way or the other. But I'm happy with WPA2 security alone.

  • by ftiryaki03,

    ftiryaki03 ftiryaki03 May 2, 2013 3:58 AM in response to tobifs
    Level 1 (0 points)
    May 2, 2013 3:58 AM in response to tobifs

    next week my friend will go the usa.I bought the my iphone in London 2 months ago.And i have a wifi issue.My friend can replace my phone in usa apple store ?

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