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  • haroonansari72 Level 1 Level 1 (0 points)

    I experiened the same case. My Wife's iph4S is working fine with same distance and settings of router but my IPH5 is not. Some old models are having this issue.

    In many sets of IPH5, there is a hardware problem of wifi chip. Apple is replacing it once they receive the complaints. Go to Apple store, they will replace your set. Apple lost many customers because of this problem. Hopefully, Apple will rectify this wifi issue in Iph5S.

  • haroonansari72 Level 1 Level 1 (0 points)

    I experiened the same case. My Wife's iph4S is working fine with same distance and settings of router but my IPH5 is not. Some old models are having this issue.

    In many sets of IPH5, there is a hardware problem of wifi chip. Apple is replacing it once they receive the complaints. Go to Apple store, they will replace your set. Apple lost many customers because of this problem. Hopefully, Apple will rectify this wifi issue in Iph5S.

  • powdy1982 Level 1 Level 1 (0 points)

    Im having problems with wifi, i cant join networks even with the correct password it says incorrect password. ive tried rebooting, reseting network etc but since ive reset network settings i cant connect to any wifi even with correct password. Ive reset the router the phone everything on the net ive tried. Apples slogan "it just works" is a load of bull****. Ive had nothing but problems with my iphone 5 since ive had it, im already on my second phone in 6 months.

  • plkay Level 1 Level 1 (10 points)

    My (incorrect) "incorrect password" issue was cured by restoring my iPhone 5 as new. Try it; it's a hassle, but it worked for me.

  • Too K Level 1 Level 1 (0 points)

    Hi,

     

        Because iPhone 5 has a metal back case cover issues, so that its WiFi / 3G signal connection is weak and become a kind of directional antenna property.

     

        Suggest, you can move your iPhone 5 to close WiFi AP for more better signal or rotate it to direct your base station.

     

        Maybe<Perfecting Signals >, this new product can provide a way to fix your issues.

     

    Refence link:

     

     

        http://utilityhome.blogspot.com/p/perfecting-signals.html

  • powdy1982 Level 1 Level 1 (0 points)

    @ Plkay - I reset my phone and now it gets wifi again, thanks

    @ Too k - Also i never used to pick up wifi upstairs but i took my protective case off the back of my phone and heypresto i get full wifi upstairs

  • MadcowSA Level 1 Level 1 (0 points)

    I'm having the same issue which is highly frustrating. I've tried loads of suggestions in this thread, but nothing seems to fix the issue - I have to be close to the Billion Router or my connectivity no longer works.

    All my other devices (iPad, iPhone 4, Kindle, Wii, Laptops and Printer all operate 100%. In fact the iPhone 5 was perfect, until the ios 6.1.4. update.

  • joe619 Level 1 Level 1 (0 points)

    BAD news....I got a call from Apple today, and they said that after reviewing all of the logs they took for testing purposes, they see no problem with my phone! 

     

    As you can imagine, I was NOT pleased, so I captured this video demonstrating my problem:

     

    http://www.youtube.com/watch?v=T3HI5gRVgIc

     

    There are extensive analysis in the notes section of the video...

     

    I have passed this video along to my Apple rep, but I really don't see them resolving this. 

  • MadcowSA Level 1 Level 1 (0 points)

    What did you do? Restore using itunes?

  • powdy1982 Level 1 Level 1 (0 points)

    Hi, yes i went into settings to reset my phone to factory so its totally wiped. Then connected to wifi straight away and restored my phone through my icloud back up.

  • MadcowSA Level 1 Level 1 (0 points)

    Thanks - I tried something similar the other day i.e. wiped out phone, but restored from my itunes / pc backup and the issue is still there. I'll give your method a try and let you know the outcome.

  • plkay Level 1 Level 1 (10 points)

    I restored as new, since I wanted to make sure that I didn't possibly have a backup that contained a corrupt system or file that was causing the problem. It sounds, though, like your issue may be different. My phone worked fine on totally open wifi networks, even my own when I turned off all security. My phone simply started not being able to log in to any system that required a password to be entered in the phone's settings. It even worked fine in systems that used the Apple login or a Safari login page. I could pinpoint the date that this started, so after my first restore I tested the login process and it worked fine, so I restored again from a back up that predated the problem in order to not have to manually reconfigure everything!

     

    Good luck

  • javi3rpc Level 1 Level 1 (0 points)

    I tested with proxy and do not work for me, change manual dns and channel the router and it worked.

    my dns are the default router (10.0.1.1) and secondary 8.8.4.4.

    airport express 2nd channel 6 (automatic), wpa personal.

     

    good luck and hope for your results.

    sorry by my regular english.

  • sahijit Level 1 Level 1 (0 points)

    Bought t_mobile iphone 5 off C_list 2 months ago, never issue with wifi anywhere. Since i travel overseas quite a bit, i decided to trade it for a At&t unlocked iphone i found on C_list. Same routher same same evevrything, the only thing different is i cannot connect to wifi now. Its the apple wifi chip, the tmobile had the intel and no issues.

     

    My question is, will apple replace this unit even though im not the original purchaser and no reciept, its still under the 1 year warranty.

  • Suki Shackelford Level 1 Level 1 (0 points)

    The problem I had is that I connected to the apple network and my network at home perfectly but could not connect to any other networks. My router is brand new and I have apple products throughout the house including multiple airports. There is something about faulty wifi-radios in the actual hardware of the phone that prevents them from picking up weaker signals or different frequencies (forgive me, I don't totally understand).

     

    After three genius appointments, I finally told them I wanted them to walk to Starbucks with me to show them that my iPhone 5 would not connect to wifi. The employee said he would ask his manager if he could do so after a little hesitation. The manager (within earshot but definitely not talking to me) told the employee to pull up his wifi on his phone and compare it to mine. Sure enough, his iPhone 5 showed a 2.4 gHz "test" network that mine didn't. He replaced my phone immediately. Phone works perfectly now and battery life is stellar.

     

    I love apple and am a stockholder and longtime devotee. This is simply not acceptable. The customers who rush out and buy the iPhone 5 the day it comes out (me) are Apple's base - why not issue a voluntary recall of phones with this issue?

     

    My advice to you as we approach the one-year mark: check your iPhone for wifi connectivity issues now while you are still covered by the 1-year guarantee. Compare your phone to an iPad or another iPhone 5 - you should see the same networks.

     

    Hope this helps.