Previous 1 35 36 37 38 39 Next 4,661 Replies Latest reply: Oct 29, 2014 11:58 PM by jasonb b Go to original post Branched to a new discussion.
  • SingleMalt Level 1 Level 1 (30 points)

    I assume folks would have done this check but just incase, has anyone looked at the IP address in the WiFi network settings (Settings>WiFi> and then selct the right arrow on your network). If it starts with 169 then it is a problem with the router.

     

    I had exactly the same problem with my iPhone 4 - could catch the WiFi but not download any data through it although my MacBook Air and iPad worked just fine. Resetting the device as new etc did not help and it was only when I saw the IP address that I did a router reset and things have been fine since.

     

    Doesn't explain whyt it happened in the first place (Apple supects it could be a faulty antenna) but atleast the problem has been resolved for now.

  • kliu82 Level 1 Level 1 (0 points)

    Hey guys -

     

    Went to the Apple Store last night to get my replacement 16GB Black and.....WiFi works!

  • pingman30 Level 1 Level 1 (0 points)

    Just had mine replaced 32gb black in the apple store, and now it works perfectly no wifi problems at all. If your having problem take it back now and get a new model, otherwise if you leave it your replacement could be an OEM version. So do it now

  • wepiii Level 1 Level 1 (10 points)

    Fix for those getting half speed.

     

    My family has 3 different iphone 5's and they are all doing the same thing.  All other iphones and ipads in the house get the expected results on speedtest.net app.  But our iPhone 5's get around half of what the other iOS 6 devices are getting over Wifi on the same servers.

     

     

    I have fixed the issue on our phones by going into Settings/Wifi/Blue arrow next to your Wifi name/ and typing test into Client ID and then *renewing lease*. (Won't work without renewing lease.)

     

    If I test in speedtest I now get 10.97 Mb per second.  Without test in the Client ID (I imagine any word would work, not just test) I only get 5.45 Mb per second on a 12Mb line.

     

    No idea why it helps but I was trying everything to get it working because I was blowing through my LTE not wanting to deal with slow Wifi.  Issue completely resolved after doing this.  Makes me think it is just a software bug that is only affecting iPhone 5's on ios 6 and will likely be fixed when ios 6.0.1 is released.

     

     

    Please let me know if this helps in your situations... Could be exclusive to my Wi-Fi setup (I run all Airport Extremes and Airport Expresses).

  • i_Mike Level 1 Level 1 (0 points)

    Did you have to make an appointment at the genius bar to get your replacement?

  • hudsonmanx Level 1 Level 1 (0 points)

    I just made my appointment today as telephone support we're not helpful, earliest I can get an appointment is on Monday.

  • schultemd Level 1 Level 1 (0 points)

    This worked for me. I typed "test" in my client ID and renewed my lease. Blazing fast WIFI!!!!

  • philipfromeast lansing Level 1 Level 1 (0 points)

    Just curious -- but it can't be a software issue if a 4S that was upgraded to iOS 6 doesn't exhibit the same problems as the iphone 5, correct?

     

    It has to be some kind of antenae issue, presumably.

  • pingman30 Level 1 Level 1 (0 points)

    I made an appointment for Friday, but after speaking to apple on the phone, they told me to take it straight in and get a replacement. Went in and they swapped it with no problems

  • tny618 Level 1 Level 1 (0 points)

    I would tell anybody to take theirs up there. I just got my phone in the mail that was supposed to be delivered on the 5th. It's hardware possibly cuz mine is fine. I don't know if this has to do something with a bad batch or not but I would turn them in. No one is supposed to go through these steps on their router just for it to work and its not supposed to be slow...well depending on some of y'all Internet but no not slow

  • philipfromeast lansing Level 1 Level 1 (0 points)

    I am a bit curious about something.

     

    There are millions of people who are waiting for a new iPhone 5 -- and I see theer are a lot of folks posting here who are on their SECOIND ONE already.

     

    Why is apple replacing iPhone 5's for people when they are in short supply and others are waiting patiently for them?

     

    People who are waiting for a new iPhone becaus eof supply issues could be getting quite ****** off seeing some folks getting a brand new phone already (albeit to fix a problem).

  • boosteddub69 Level 1 Level 1 (0 points)

    The folks who are getting replacements are getting white box replacements (mostly) not full retail boxes.

  • EL Renrut Level 1 Level 1 (0 points)

    Same problem here. I have a temporary fix, but I'm waiting for something better.

     

    Got the phone on Friday.  It worked great on wifi all weekend.  When I got to work on Monday, it wouldn't work on the wifi at work.  Then when I got home, it didn't work there either.  I tried Facetime.  Would connect for about 5-10 seconds and then cut off.  Phone would show that it was "on" wifi - but the wheel would spin and spin trying to get something downloaded. 

    I reset the phone - but still had problem.   Finally turned off the security on my wifi, and that worked. Obviously that's not a permanent solution. 

    I have an iPad, and that was working fine at the same time the iPhone was not workinig.

  • schultemd Level 1 Level 1 (0 points)

    For those who haven't tried the "test" fix, I just did this again from a second WPA2 network and it worked.

  • joehero Level 1 Level 1 (0 points)

    My two strange things that make me think it is a combo: I didn't have a hotspot option before the replacement, now I do. Also the battery life is drastically better on the working replacement. It state at 100% today for a good hour. I'm thinking it is a chip issue and there was heat killing the battery.

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