1 43 44 45 46 47 Previous Next 4,658 Replies Latest reply: May 28, 2014 7:31 PM by ritikl Go to original post Branched to a new discussion.
  • 660. Re: iPhone 5 wifi issues
    Kurt Shriner Level 1 Level 1 (0 points)

    I have a very similar issue.  WIFI cuts out after a minute.  4g and LTE speeds are anywhere from .5 mb to 30 mb.  I've gone to the apple store for troubleshooting.  they erased and started from scratch -- nothing.  they replaced my phone, same problem.  I'm hoping that its truly a software thing to be fixed in the ios 6 update.  i can't keep taking time off work to go to the apple store and troubleshoot this.  i just want it to work better than my ORIGINAL iphone 4.  at this point, my original iphone 4 worked better than this does.

  • 661. Re: iPhone 5 wifi issues
    yappledapple Level 1 Level 1 (0 points)

    I'd like to think it's just a software issue, but my iPhone 4S on iOS 6 is just laughing at the 'faster wifi speeds' my iPhone 5 is supposed to be getting, my new iPad however is also getting crappy wifi connection similar to the iPhone 5.. so it could be a combination of both, but still.. ultimately can be fixed by software.

     

    If this was the only issue on my 5, it would have been fine.. but on top of the out-of-box aesthetic damage, random flickering on my keyboard and a dead pixel.. this has got to be the worst 'new' iPhone experience i've ever had.

  • 662. Re: iPhone 5 wifi issues
    catscanjim Level 1 Level 1 (0 points)

    Log onto your network, click the rt arrow on the same line as the name of your network, scroll down to Renew Lease.

    If you have changed the settings on you router, make sure you power it down and restart it.

    Hope this helps

  • 663. Re: iPhone 5 wifi issues
    yappledapple Level 1 Level 1 (0 points)

    Hi Cat,

     

    Thanks. This has not worked for me at all. Tried this on two different Airport Extreme routers, on four different bands and two separate Internet Service Providers.. even tried at a starbucks once (I got 0.3Mbps).

  • 664. Re: iPhone 5 wifi issues
    aligrace Level 1 Level 1 (5 points)

    ah cheers for that,iknew id seen it at some time,think i am one of the lucky ones my iphone 5 seems to be working fine,got mine on 21st nice phone but really think we should of all waited for the s or 6 to come out as theres not much difference between 4s and 5 cheers for your help

  • 665. Re: iPhone 5 wifi issues
    ZenErik Level 1 Level 1 (0 points)

    Has not helped at all. Unfortunate.

  • 666. Re: iPhone 5 wifi issues
    matrixxzero Level 1 Level 1 (120 points)

    All of these fixes by us users are only temporary work arounds until Apple figures out what is broken and how best to fix it. Swapping phones with other broke phones is rediculous crisis management. They should be screening their inventory for faulty phones. I have never seen such a cluster @#&% in my life. Apple has evidently lost all form and function quality control.

     

    I am trying to decide to take my unit back to verizon before my 14 days are up and just wait for the dust to settle or keep it and hold on to the dream.. It is scary when the top dogs say publicly it is NORMAL to expect scratches as wear and tear right out of the box.

     

    I feel "lucky" that my phone seems to only have the "sometimes sluggish" wifi issue but I feel threatened to keep "Cellular Data" turned to "OFF" for fear of data overages when that wifi lockout happens.... This is not right.. What is Tim Cook thinking? I once had a boss who thought like this, better to ship on time THEN sort out the brokens rather than fix the things BEFORE sending them out. Its all about the stock price.

     

    I really expected an update to 6.01 to be announced by now. And then Apple could say Issues number one will be fixed by this update. Issue 2 has been recalled. Something along this line..

     

    Anyway, we the die hards will continue searching for clues and getting the lucky straws even if it only lasts a half an hour at a time...

  • 667. Re: iPhone 5 wifi issues
    ZenErik Level 1 Level 1 (0 points)

    I also want to note that at least one network I am having issues with has a WEP key. So, in my case, it is not limited to WPA2 networks.

     

    Still unsure on whether it's software or hardware. I also don't want to go in for an exchange and find out that they don't have any replacements for my particular phone.

  • 668. Re: iPhone 5 wifi issues
    yappledapple Level 1 Level 1 (0 points)

    The issue with this problem is that Apple has not responded officially on this, and so we're left to figure out what to do.. and a simple replacement wouldn't guarantee it being flawless. You could contact support, arrange a replacement and what now if your replacement has the same issue? What if you had one of the flawless out-of-box (aesthetically) phones, and the replacements has those nicks/chipping on the chamfered edges?

  • 669. Re: iPhone 5 wifi issues
    Jameson! Level 1 Level 1 (40 points)

    A quick look into history will reveal that APPLE NEVER officially responds to these types of issues.   Only "antenna-gate", which affected EVERY iPhone, drew a public response from them.

     

    Expect a 6.01 firmware update sometime in October, which they will absolutely NOT rush to release.   Release notes will say "Fixes various issues and bugs" and nothing more.

    yappledapple wrote:

     

    The issue with this problem is that Apple has not responded officially on this, and so we're left to figure out what to do.. and a simple replacement wouldn't guarantee it being flawless. You could contact support, arrange a replacement and what now if your replacement has the same issue? What if you had one of the flawless out-of-box (aesthetically) phones, and the replacements has those nicks/chipping on the chamfered edges?

  • 670. Re: iPhone 5 wifi issues
    ZenErik Level 1 Level 1 (0 points)

    Yea. I thought about returning and going back to my HTC Rezound, but the iPhone 5 just offers me a better experience. Excluding WiFi and Maps.. And the not yet useful Passbook. But the battery life is MUCH better. Even when I used Juice Defender on my Rezound the battery life was awful. The iPhone is also the perfect size for my hand. Anything larger feels too big and is difficult to use with one hand.

     

    So, I guess I'll just wait it out. Apple will get things right. Sooner than later, I hope.

  • 671. Re: iPhone 5 wifi issues
    yappledapple Level 1 Level 1 (0 points)

    I suggest you call up Apple anyway and see what they say about it, so that theres a note about it in your phone history.

     

    Also, use maps.google.com on safari, not a native app but definitely fast on your new phone..

  • 672. Re: iPhone 5 wifi issues
    thegoodly Level 1 Level 1 (0 points)

    Experienced my first major wifi drop out this evening the worst one yet. My normal rebooting refreshing and restarting apps didn't work got the speed test going eventually and it came in at 0.02 mb/s. half n hour went by and a couple of router reboots eventually got things going again. I really feel sorry for you guys that have this permanently.

  • 673. Re: iPhone 5 wifi issues
    SteveBenner Level 1 Level 1 (5 points)

    Had the wpa2 issue.

     

    Apple swapped the phone this morning. Works fine now. I recommend others do the same. I have two iPhone 5s in the house and this only happened with one of them. And the replacement is good. Looks to be hardware related.

  • 674. Re: iPhone 5 wifi issues
    ZenErik Level 1 Level 1 (0 points)

    Glad it's working for you. I just would not be so sure that it's a hardware issue. My WiFi works fine after a reboot and seems to for a number of hours. And then the next day when I get back to work I start having issues again.

1 43 44 45 46 47 Previous Next