Previous 1 47 48 49 50 51 Next 4,659 Replies Latest reply: Oct 29, 2014 11:58 PM by jasonb b Go to original post Branched to a new discussion.
  • Amin7b5 Level 1 (0 points)

    Just speculating, but since my iPad doesn't list a modem firmware I'm wondering if it isn't related to wifi but rather just the 3G/4G chip.

  • ccpzcp Level 1 (0 points)

    my modem is also same 1.00.16 the problem is download speed of wifi and not the connectivity

  • matrixxzero Level 1 (130 points)

    Shannon, that firmware is for the iPhone 4 and 4S. Mine is the same as yours and my iPhone 4 has NO ISSUES.


    My iPhone 5 has issues and is a totally different model and firmware. I believe you are scaring a lot of iPhone5 users with this post. I just believe it belongs to iPhone 4 users only as iPhone 5 is a totally different firmware revision.


    Thank you for the tip and bringing it to Apple. Hope they bring out a revision soon.

  • matrixxzero Level 1 (130 points)

    I believe all iPhone 5 users will  be 1.00.16 until Apple sends out a new update like IOS 6.1. That will also update the firmware.


    That other posting is the current iPhone 4 firmware revision.

  • oatherton Level 1 (0 points)



    Just to update my issue / status.


    I was able to collect my replacement black 64gb iphone 5 handset today and the wifi on the new model is working perfectly now.


    Nice strong consistant signal exactly as it should have been. No drops. Fast downloads.


    So - In my instance (and i'm sure many others) it was clearly a hardware issue.

    Don't let apple fob you off with 'wait for an update'. The longer you wait the less time you will have to exchange and i promise that once the 'update' hits and people realise their handsets are still faulty - the stock will run out.

  • mirrorsedge Level 1 (0 points)

    I went into apple store today, said im experiancing bad wifi they tested in store 30mbps im like ***, why am i getting so bad at home. they tested the phone and it was all within their specifications... no new phone i get home test again, SLOWW!!!!

  • Shanon.Roberts Level 1 (5 points)



    Can you please provide the SPECIFICS of where you got the replacement from

    The Apple Store location and perhaps a reference number, others can use as a CASE Example as you appear to be fortunate where you are



  • oatherton Level 1 (0 points)

    Hi Shanon.


    I am currently residing in Singapore.

    There are no official Apple Stores over here (other than online) so we just have resellers.


    I got my phone from Singtel - one of the telecoms providers.

    I took my faulty handset to the Singtel Apple and Blackberry service center yesterday.

    They informed me that they were already out of stock on the 64gb black replacement models and that I would have to wait up to two weeks for a new shipment.

    I received a text message at 1.30pm today to inform me that the new handsets had arrived (we are nice and close to China here I guess)

    I went straight down and picked up my replacement handset in store (it came in a hard black plastic box which he then put the faulty handset into).

    I checked for dead pixels and checked that the wifi was picking up singals.


    I hope that helps.

  • borzy Level 1 (5 points)

    My firmware is 1.00.16 also.


    My issue has been intermittent cessasation of wifi working despite still connected to network. Sometime it works perfectly, sometimes it doesn't load page at all despite my wifi working fine when checked with my laptop.

  • borzy Level 1 (5 points)

    See this photo from speedtest.



    You can see that the connectivity suddenly dropped after about 2 seconds into the test.  Then picked up for a brief second just before end of upload test.




    This is another.



    Showing no activity for the first second of test, suddenly normal activity, then stops about 2 seconds before end of test then drops off.

  • SingleMalt Level 1 (30 points)

    Just to offer a counter experience. My iPhone 5 is the black 32GB model bought on 21 Sept. I have had no real problems with the wifi as such and it is able to catch the wifi at home and work (both secured) without problem. At home I have an Airport Extreme with WAP2. Internet access is good and fast - upload and download speeds are at par with my laptop. My older iPhone 4 and iPad are also connected. I don't have details of the work wifi but the iphone 5 recognises it everytime and logs on without problem. I had a few niggling issues withtrying to get it to sync with iTunes over wifi but that seems to be better now (not fully resolved but that's a different story).


    My phone firmware is 1.00.16


    Some of the details of the phone from this website are:


    Screen Shot 2012-09-27 at 09.55.06.png



    Hope this helps in some way.

  • arthurggonzales Level 1 (0 points)

    I exchanged mine in Austin, Texas at the Domain, 11410 Century Oaks.  I walked in 30 minutes early, signed in and as soon as i explained the issue of no wifi reception I didnt even have to wait, they just exchanged it. BTW, It was a Iphone 5, 64g, white produced in week 36 (September)


    On another note I am also having trouble syncing with itunes over wifi, the computer cant seem to find the phone in order to sync. 

  • onyxbox Level 1 (0 points)

    This post needs to be on Apple's radar. I think you are probably onto something here.

  • whimsicalbunny Level 1 (0 points)

    I was not offered a replacement.

    They pulled my back up out of the cloud (which i couldnt do at home)

    So far so good at home but im jaded!

  • opmisk Level 1 (0 points)

    My original phone with problems and my new phone that works perfectly have the same modem version. In fact, all iphone 5 users have the same modem version: 1.00.16. This has zero impact on the existing issues with wifi and connectivity to a WPA secured network.

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