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Why I cannot activate cellular data network after updating to iOS 6.0?

Why I cannot activate cellular data network after updating to iOS 6.0?

iPhone 4S

Posted on Sep 21, 2012 5:24 AM

Reply
12 replies

Sep 21, 2012 7:35 PM in response to PeerBen

Same problem here.

Spent hour on the telephone to Telstra support and found that it is a world wide problem after installing IOS 6.0 on an IPhone 4 that 3G will not access Cellular data. Support said it has happenned to her own IPhone 4.0 and its a world wide problem and has to await a fix from Apple.

Waited on telephone for Apple support but after 30 minutes on hold the phone went dead.

Just have to await the fix.


Barry


Note

Does not effect 4s Just IPhone 4

Sep 21, 2012 8:00 PM in response to bazza104

Sorry Barry but it does effect the 4S, I updated yesterday and am still yet to get ANY kind of 3G data to work again (Telstra).


Everything else appears to work fine including WiFi, but I have no 3G data... I have reset the phone a few times now wiped it completely (starting from new) but still no 3G data. It appears to be an authentication issue wth the Telstra 3G network.


Not sure if anyone else here is experiencing the same issue on other networks?

This will confirm if it is a Telstra issue or Apple issue.

Sep 21, 2012 8:55 PM in response to Andrew@DNA

My wife has a 4S and its Cellular Data is working fine.

Tech support said it is a world wide issue with IPhone 4.

Telstra states it's an Apple issue.

Just spent 30 minutes with Apple support. Reset and retored everything and still no joy.

Am on hold to senior advisor now. Phone lines are overloaded 30 min wait.

No you can not go back to a prvious OS.


Regards

Barry

Sep 22, 2012 11:26 AM in response to bazza104

ok have a new Ipad a few weeks did this update and now poof nothing . have wifi but no Cellular Data seems its all ben wiped out, sat for over 1h came home after update and nothing but says i have full digicel signal in the top courner have looked on net for help nothing has woked and digicel not open now here till monday.lets hope they sort this one soon. anyone else missing info in iPad: Tap Settings > Cellular Data ??????

thanks

Sep 22, 2012 5:01 PM in response to sally47360

Hi sally.

I didn't know it effected the Ipad as well but sounds like its the same problem.

Still no word back from Apple Engineers on my case number.

Monday is the earliest i have been told (Australia EST) I will hear back from them.

WiFi in house works so only an issue if I am travelling.

I have the first Ipad and IOS 6 doesn't get put on that model so everything is still working fine for me.


Regards

Barry

Why I cannot activate cellular data network after updating to iOS 6.0?

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