11 Replies Latest reply: Jan 30, 2013 1:03 AM by SweetLue
toomii Level 1 (0 points)

My iphone 4s won't update to ios 6! I tried by my iphone it takes so long updating then it ends saying error!! I tried by using iTunes too, when it's done and installing it says error too!! this got me crazy!! any solution ? please help!

iPhone 4S, iOS 5.1.1
  • KiltedTim Level 9 (50,325 points)

    It might help if you told us what the error was...

  • toomii Level 1 (0 points)

    It says: "Software Update Failed, An error occurred downloading IOS 6." thats all !

  • Haagse Harry Level 1 (10 points)

    here's some advice. I did upgrade my 4S to iOS 6 and now i'm without internet over 3G. There are more people reporting this issue as well as other quite annoying problems after upgrading.


    In other words, be happy that the upgrade stalled and you're still on 5.1.1. If I were you I'd monitor the discussions here and wait with the upgrade until Apple has fixed some pretty nasty issues in iOS 6.

  • toomii Level 1 (0 points)

    oh ok. so I'll keep on the ios 5.1.1 till the issues fixed. thank you.

  • AHSan420 Level 1 (5 points)

    I have the exact same problem. I have been trying to update to iOS 6 for the last 2 days but I just keep getting "error" messages. When I try downloading through wifi it says "An error occurred downloading iOS 6" n when downloading via iTunes it shows "Error 3259, 9***, etc.

  • Haagse Harry Level 1 (10 points)

    i just received a tip to downgrade to 5.1.1 using iTunes and then retry the upgrade to 6 with iTunes. Will try later and let you know.

  • Haagse Harry Level 1 (10 points)

    again no luck after downgrading to 5.1.1 and upgrade to 6.


    note: 3G internet worked again on 5.1.1, so that's where i'm keeping my phone until this is really fixed.

  • AlysonE Level 1 (0 points)

    I got instructions to connect my iPhone4 to iTunes. Each time I was prompted to restore the phone, I ended up getting an error message that the iPhone could not be restored. I checked that I had the latest version of iTunes-I did. I tried two more times and got the same error message. I disconnected the usb/phone, closed iTunes, and restarted the computer. This time the restore worked and iOS6 loaded. Unfortunately, the last backup to iCloud that I was told I had was in June. Don't know why this happened as it should have backed up every day. Now I am working through restoring my settings and apps from the last three months. Thankfully, I didn't 'upgrade' my iPad, so I have a template off of which to work. I hope this helps.

  • katracho_mayne Level 1 (0 points)

    i have the exact same problem is there anyway i can get the update?

  • Doofi Level 1 (0 points)

    Trust me, dont update if you have iPhone 4. It will create more problems than its worth.


    I updated mine and now the camera wont work, and there's nothing I can do to fix it. And the camera is a huge part of having a smart phone. I regret updating. So think twice before jumping to an update, you may lose more than you gain.

  • SweetLue Level 1 (0 points)

    mine doesnt let me update at all. It says it cant find my phone. Its been stuck in iOS 4.3 since last year and wont let me update at all. Says my phones corrupted