My iPod Touch won't upgrade to iOS 6?!

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My iPod Touch won't upgrade to iOS 6?!

My iPod will NOT upgrade!!! I have the space needed, and it won't upgrade on the device. So I plugged it into my computer, and it backed up and whatever and it STILL won't upgrade!!! I don't know what the problem is I've tried 2 different computer, so its not my computer. Any suggestions?! I really really don't want to go back to factory settings or 'restore' it but I guess if it comes down as that I can.

Thanks for any responses,

Rebecca

iPod touch, iOS 5.1.1

Posted on Sep 21, 2012 6:02 AM

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Answer 1

lllaass

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Sep 21, 2012 6:14 AM in response to RJH00

Like what happems when you try to update?

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Answer 2

RJH00 Author

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Sep 21, 2012 6:46 AM in response to lllaass

It will say 'an error occurred installing iOS 6'

-Rebecca

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Answer 3

lllaass

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Sep 21, 2012 6:48 AM in response to RJH00

Try deleting the update file and try again. It is located here:

IPSW file location for Mac and Windows

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Answer 4

RJH00 Author

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Sep 21, 2012 10:27 AM in response to lllaass

Thanks love, I'm in the process of this 🙂 thanks for helping! I'll tell you if this helped in a couple minuets 😀

-Rebecca

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Answer 5

Newios

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Sep 21, 2012 10:31 AM in response to RJH00

Hi, I'm experience exactly the same ussue when trying to upgrade thru wifi. It happened more than 10 times. Trying thru iTunes now...

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Answer 6

RJH00 Author

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Sep 21, 2012 10:37 AM in response to Newios

I hope we both figure it out!!!

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Answer 7

RJH00 Author

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Sep 21, 2012 10:40 AM in response to lllaass

I just tryed to backup my iPod to my computer and it said an error occured.. Starting to think its my iPod thats the problem -_- this type of thing happens a lot.

-Rebecca

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Answer 8

Newios

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Sep 21, 2012 10:47 AM in response to RJH00

Upgrade worked smoothly on iPad2, but still can't complete the process on ipod 4g. Will let you know when receiving an iTunes message. :)

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Answer 9

RJH00 Author

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Sep 21, 2012 10:54 AM in response to Newios

Thanks love 🙂

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Answer 10

RJH00 Author

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Sep 21, 2012 10:58 AM in response to RJH00

Figured out my problem, iTunes won't backup... Ug!! Thanks for trying loves

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Answer 11

RJH00 Author

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Sep 21, 2012 11:08 AM in response to RJH00

*backup my iPod

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Answer 12

lllaass

Level 10

210,411 points

Sep 21, 2012 11:10 AM in response to RJH00

Have you tried here:

iOS: Troubleshooting backup issues in iTunes

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Answer 13

Newios

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Sep 21, 2012 12:19 PM in response to RJH00

Upgrade thru iTunes didn't complete, reporting error (6). But, after that, I pressed 'Restore' button on iTunes, and upgrade to version 6 completed sucessfully. :)

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