ITUNES.EXE - Bad Image. C:\Window\System32\Softpub.dll Problem

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Level 1

9 points

ITUNES.EXE - Bad Image. C:\Window\System32\Softpub.dll Problem

I have been having a problem getting into ITUNES. my computer is giving me a Message when i launch Itunes and says

ITUNES.EXE - Bad Image

C:\Windows\System32\Softpub.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I have tried downloading the Softpub.dll file and tried replacing it, but my computer says I am not the trusted manager (I am the Admin on this PC and dont know why I cant change it. if anyone can help that would be great. Thanks....

iOS 5.1.1, ITUNES NOT LAUNCHING.

Posted on Sep 21, 2012 7:53 AM

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Answer 1

Sep 22, 2012 12:51 PM in response to b noir

b noir - You are awesome! I was having the "bad image" problem with the after downloading ITunes 10. I also had a problem with a DEP error (as you know - data execution protection). I tried so many things in combination to fix these problems, I am not sure which piece of your advice finally did the trick! Regarding the bad image, I renamed the file as you recommended. I tried downloading a new softpub.dll. I didn't think I was successful, but there it was right where it was supposed to be. I used the Windows Error Checking feature (right click on C Drive, properties, tools) to clean things up. Lastly, a friend recommended using a different USB port to sync for the first time. UREKA! I can now sync. Thanks for all of your suggestions, b noir!

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Answer 2

b noir

Level 9

72,336 points

Sep 21, 2012 1:42 PM in response to Chryz 707

Taken at face value, you're having trouble with a Windows OS security dll.

Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

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