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Something loose in new iPhone 5

I received my iPhone 5 today and noticed that something is rattling inside when I shake the phone. Sounds like the battery.


Anyone else having that problem?

iPhone 5, iOS 6

Posted on Sep 21, 2012 8:39 AM

Reply
115 replies

Sep 21, 2012 11:16 AM in response to mojomaniak

Just got my iPhone 5 and it's rattling. My iPhone 4 had the same problem. It's one of the major reasons I decided to upgrade. I got sick of feeling like my phone was going to fall apart. I'm on the phone with support right now and they act like they've never heard of it. This has been a problem since at least iPhone 4 and I haven't checked but it may go back further.


For some people it's a loose sleep button. For others it's the camera. The phone will function and the camera will work but it will continue to rattle. It may eventually fail, I have no idea and Apple claims that it is not an iPhone issue which is complete and utter bs.


I just told support to connect me to my local Apple Store so I can get it replaced through them - hopefully, quickly.


I'll keep you posted.

Sep 21, 2012 12:31 PM in response to mojomaniak

Same issue here... Called local apple store and the genius had no idea what I was talking about. I have an appointment to bring it in. This is so disappointing- a $300 device shouldn't rattle... How on earth did quality control miss that?!


Fail.


Regarding the above post about this being "how the phone are"; We have MULTIPLE iPhones and none of them have ever rattled.

Sep 21, 2012 12:49 PM in response to Curlymomma

My 3GS didn't rattle but we have iPhone 4S's that rattle (a lot of other people experience this as well with the 4S aka 'camera rattle').


Not defending Apple or saying it is 'right' just saying this has happened before.


Personally I don't like spending $399 for something that has a rattle but I can live with it more if all of them do this and it's not an isolated defect....

Something loose in new iPhone 5

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