Previous 1 4 5 6 7 8 Next 109 Replies Latest reply: Oct 21, 2015 4:22 PM by Gunslinger24 Go to original post
  • Ice35 Level 1 Level 1

    Well i had sound problems too until i realised the slider buton on top of the + and - butons was in the wrong position. That buton basically turns your sound off. Didnt realised i had touched it until i started messing with everything trying to figure out what was wrong. I realise it might be a noob solution but for does like me that didnt realise what that buton was maybe check to see that that is not the problem. It should be slid towards the screen to have sound btw. Hope this can help some of you.

  • baysikninja. Level 1 Level 1

    the qtip totally worked for me lol

  • mikemobb92 Level 1 Level 1

    it just happened to me now. i just turned my phone off and back on and it worked again

  • Truls Paulsen Level 1 Level 1

    I had the same issue. Trying everything on this page. Finally i decided to try the vacuum trick. I used scotch and attached at straw to the end of the vaccum tube and used this to vaccum clean the phone jack hole and the charger hole. Worked imedatly after that. Strange.

  • Bucslose58 Level 1 Level 1

    Well I guess I'm not the only one that is having all the no sound problem from the earpiece after the great update, at least that was what I thought caused it. I read a few of the problem solvers not sure about Q-tip but if it works great going to music turning up the volume still headphones, I pod volume same still headphones ok what I did to solve my problem was when you get the incoming call turn your top button up ta da it works now I wish some one can tell me how to undate my great update I cloud looking thing,I liked my phone before

  • Sweitz95 Level 1 Level 1

    I basically just raped my phone with my new headphones, and it still isn't working:/

  • TheProdigal Level 1 Level 1

    Dropped my phone today and the audio stopped working. It would only work on speakerphone. I was so ****** then i read the forum and some said suck on the speaker port and amazingly it worked

  • Level 1 Level 1

    Thank you very much, it works for me :)

  • slinky12 Level 1 Level 1

    Hey after scrolling through this I couldn't find a q-tip and I shoved the earphone jack up the hole a couple times but nothing worked so in a fit of rage I threw my pone on my bed really hard and BAM it works. I only suggest this as a last resort just in case it breaks (it's a bit risky throwing it) but it works (if not the first time try a few more, it took me about 2-3).


    Hope this helped,


  • burlincw Level 1 Level 1

    Thanks Jordan5816 (on page 3 of these posts) for your response.  After going through about an hours worth of trying "this and that", checked the Music App volume and found it muted.  After unmuting it, all other apps had sound again.

  • Morgan Freeman Level 1 Level 1

    DUDE YOU ARE THE ABSOLUTE BEST!!! You helped me out soooo much I thought my iphone was broke Thank you!!!! And guys in case you don't know what a Q tip is its a cotton swab the ones that you usually use to clean you your ears.

  • a_gunslinger Level 1 Level 1

    Still an issue with brand new Iphone5s I got last week!  Instead of Qtip, I used the inside plastic part of a ball point pen.  When you put it in it gently it will bottom out, but then push a little further and you feel it go a little firther.  That resets the jack.  Really Apple?

  • Wazoomann Level 1 Level 1

    Just happened to me. Tried about everything, including reset. Qtip did it after about 30 seconds of cleaning. Thanks!

  • juanpablo3000 Level 1 Level 1

    Q-tip is the solution...The only way to know if it's Q-tip is the solution, is if your iphone show the message "headphone volume or volume phones de ouvido or volumen de audífonos" when you press side volume buttons, means that your iphone believes that you have your headphones USE AND Q-TIP or COTONITO or PALITO DE FÓSFORO CON ALGODÓN...put it in and take it out at less three times...If you have a song playing it will stop when your phone stop thonking that you have your headphones connected.



  • svenddyhr Level 1 Level 1

    I agree upon the Q-tip solution.

    However, if such a thing isn't available, take a small piece of toilet paper and roll it into a stick and use that instead. Worked for me after having dropped my iPhone 5 into a lake ...

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