HT202504: About the security content of iTunes 10.6.3

Learn about About the security content of iTunes 10.6.3

ahmedqasem

Level 1 (0 points)

Q: i can't download the new update

i want to install the new virsion of itunes

Windows 7

Posted on Sep 21, 2012 12:14 PM

I have this question too

Q: i can't download the new update

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by b noir,

b noir Sep 21, 2012 1:22 PM in response to ahmedqasem
Level 9 (72,129 points)

Sep 21, 2012 1:22 PM in response to ahmedqasem

Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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by libertysnoopy,

libertysnoopy Sep 23, 2012 5:45 AM in response to b noir
Level 1 (0 points)

Sep 23, 2012 5:45 AM in response to b noir

I get a message "invalid certificate"
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by b noir,

b noir Sep 23, 2012 11:24 AM in response to libertysnoopy
Level 9 (72,129 points)

Sep 23, 2012 11:24 AM in response to libertysnoopy

That suggests the installer is getting damaged during the download.

I'd first try downloading an installer from the Apple website using a different web browser:

http://www.apple.com/quicktime/download/

If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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