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iPhoto 9.4 - Cannot send/share photos via Outlook 11

Since downloadng iPhoto 9.4,sending photos via Outlook 11 email programme no longer works .

With Outlook as the preferred email programme set in Preferences ,the dialogue box appears and once Compose Message is pressed , it loads ,then nothing happens .

If one sets Mail as your preferred email prograqmme , this works as per normal .

Anyone have a fix??

Posted on Sep 21, 2012 12:13 PM

Reply
27 replies

Sep 24, 2012 9:18 AM in response to Alsof

I am running Mountain Lion 10.8.2 on my new Retina MacBook Pro and on my MacPro Desktop. I also have the latest Outlook version 14.2.4 on both. On my MacBook Pro I have upgraded to iPhoto 9.4. On the MacPro Desktop I am still running iPhoto 9.3.2. In version 9.4 of iPhoto I cannot email photos using Outlook 14.2.4. Outlook will open if it's not already running but it will not build a message with a photo attached. However, 9.3.2 of iPhoto will still send a picture using Outlook 14.2.4 on OS 10.8.2. It's something with the 9.4 update but since it upgraded my libraries I'm stuck with it. I cannot revert to the working version, 9.3.2. Please help.

Sep 24, 2012 12:43 PM in response to Alsof

FYI this is the console log when this fails on my MacBook Pro. When I try this on the working system, nothing gets thrown into console.


9/24/12 2:35:03.618 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:03.743 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:03.000 PM kernel[0]: Sandbox: sandboxd(6346) deny mach-lookup com.apple.coresymbolicationd

9/24/12 2:35:03.889 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:04.058 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:04.090 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:04.121 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:04.174 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:04.214 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:04.740 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:05.075 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:05.864 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:06.223 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:08.104 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Microsoft Outlook"/6325/0x0:0x67c67c OPIM sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:08.451 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.microsoft.outlook

9/24/12 2:35:10.223 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:10.299 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:10.447 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:10.572 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:10.599 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:10.627 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:10.734 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:10.774 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:11.299 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:11.643 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:12.426 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:12.766 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

9/24/12 2:35:14.670 PM appleeventsd[81]: Sandboxed application with pid 6322 attempted to lookup App:"Finder"/2637/0x0:0x2ce2ce MACS sess=100066 but was denied due to sandboxing. (handleMessage()/appleEventsD.cp #2007) com.apple.coreservices.appleevents.peer.0x7f9590c0fd20.xpcq

9/24/12 2:35:15.022 PM sandboxd[6346]: ([6322]) iPhoto(6322) deny appleevent-send com.apple.finder

Sep 24, 2012 2:08 PM in response to Alsof

I have just gotten off the phone with Apple Support in Austin. They tried very hard to blame Misrosoft but I also tried very hard to get them to listen to the argument that this could actually be an all Apple issue. I let them know I wasn't expecting a magical fix today, I just wanted to report the problem so it could be looked at internally. Sure, Microsoft might have to change their AppleScript but I highly doubt it. If you look at the console output above you'll see that iPhoto never even gets a chance to talk to Outlook. Sandboxing can be great. Secure. Maybe sometimes too secure. If you have not updated to 9.4...don't.


OS X 10.8.2 with Outlook 14.2.4 and iPhoto 9.3.2 still works fine. Unfortunately, if you've already opened your libraries in 9.4 you can't go back to 9.3.2 because the library does get changed when you open it in 9.4.


Stay tuned...

Oct 1, 2012 11:19 PM in response to Alsof

Well, folks it is not a Microsoft problem, because export from Mac Mail 6.1 to iPhoto 9.40 or 9.41 doesn't work either. When I ask for a photo in Mail to be exported to iPhoto, nothing happens. iPhoto does not even open. The only solution is to save the photo to the desktop (or wherever) from Mail and then import it into iPhoto. Hmpfff. This is a real pain in the neck. Maybe when Apple takes a break from fixing their new map app, they'll take time to fix these problems.

Oct 2, 2012 12:49 AM in response to barneybailey

Well folks you have to say why do they do this?

This is supposed to be one of the finest electronics companies in the world and it just leaves a bad taste.

Already we have problems with exporting contacts from Outlook for Mac and now it seems that just as a niggle we will box you in by converting your library into a non backward format and not enter the code to use a Microsoft program so you have to use the native Mail. Why let Microsoft make Outlook for Mac in the first place if you are going to have these petty wars.

I have just returned from holiday and downloaded all my stuff to i photo only to find I cannot e mail easly (as before ) my family the stuff they would like to see.

Somebody needs to do their homework before rushing out a new version of a much used programme.

I thought those days were over.


Sadly


David

Oct 12, 2012 4:56 PM in response to Alsof

Same here. Following thread in the event there is a workaround / resolve at some point. In the interim I have reverted to using iPhoto and my .mac account to send photos.

I was told too that it was a 'sandbox compliance' issue on the third party vendor (Microsoft).

http://support.apple.com/kb/TS4391?viewlocale=en_US

Tha fact that iPhoto 9.3.2 as stated above by richfromcoppellworks with 10.7.5 contradicts their conclusion.

Oct 16, 2012 2:11 PM in response to SageAK

I started a new thread this morning, on this issue, without realizing this thread was already here.

I am also having a peculiar problem when using OS X Mail with iPhoto.

Here's a copy of my thread question:


I am unable to send email with iPhoto 9.4.1 through Outlook for Mac 2011.

Outlook shows up as a choice in iPhoto preferences, but when I try to send an email, nothing happens.

If I shut down Outlook and then try to send, the only thing that happens is Outlook opens.

So, iPhoto can open Outlook, but that's as far as it goes.


As a side issue, I can send email with iPhoto through OS X Mail, however the email message is not brought forward on the screen as it used to do.

I have to hunt for it behind whatever else is open at the time.

Strange.


iMac (21.5-inch), OS X Mountain Lion (10.8.2)

Oct 22, 2012 12:46 PM in response to Alsof

Hey! I had not tried that. Great solution. It works fine for me. The only drawback is that it's the full size image, you can't choose to compress the size down to large, medium or small for multiple images. However, for an image or two here and there it works great. Still no solution from Apple. 9.3.2 is working exactly as expected with Outlook and Mail on my other Mac running 10.8.2. 9.4.1 still did not address this particular issue.

iPhoto 9.4 - Cannot send/share photos via Outlook 11

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