Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Sep 28, 2018 1:11 PM in response to Ath3rs

I have the same problem in my iPhone 5 with iOS 7.0.2


It does not charge right from the wall socket using the original lightning cable and original wall charger. I have 2 original wall chargers and neither both charge my phone. I used another non genuine lightning cable and the iPhone recognized that it was not an original cable but did not charge. I have an iPad mini with iOS 7 and it charges very well with any combination of chargers and cables.


The phone charge very well from my Macbook Pro late 2012 usb with both cables with no problem. The iPhone 5 just won't charge from the power socket, I don't understand what's happening!! 😟

Apr 13, 2017 6:21 PM in response to Ath3rs

My iPhone 5c charges off and on the charger I don't know if it is that I have a shattered screen but the charging problem started just a little bit ago and my phone has been shattered for about a year now so I don't know why this is happening if someone could tell me that would be great and one more thing it's not my charger that's the problem because I have tried new chargers to and it still goes off and on.

Sep 21, 2012 3:50 PM in response to Ath3rs

I just discovered that I am having the same problem when charging the phone from the USB port charger on a computer. I just plugged it into a wall outlet and it is now charging fine. I am wondering if it's a hardware/software problem of the computer being used to charge the phone. Maybe it's not recognizing the new lightning cable? Try using an AC outlet to charge.

Sep 21, 2012 7:16 PM in response to Ath3rs

I had to restart syncing 5 times into itunes because just putting the phone down on my lap disconnected me from itunes. if I just tap the part of the lightning cable thats plugged into the phone it disconnects 😟 I have had enough with this **** thing already. I was so excited and Ive had literally 5 hours of misery. I don't want to stand in line at apple for hours to get a new cable/phone, who knows. Its plugged into the wall right now and chargingbut if I wiggle the cord it disconnects. I hope its not a design flaw.

iPhone 5 not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.