Previous 1 2 Next 27 Replies Latest reply: Jun 21, 2014 12:09 AM by Everything iOS Go to original post
  • bsilent Level 1 (0 points)

    If anyone has talked to Apple or AT&T, can you please reply. My wife got white iP5 and I got black. Her phone has no problem connecting to LTE and I haven't connected once.

  • Ewok7777 Level 1 (0 points)

    I live in LTE zone in Queens New York LTE is enabled on my phone and I have not connected once

  • Illbay Level 1 (0 points)

    When it's on LTE, the display SAYS LTE.


    When not, it rolls back to 4G, according to the display.


    Now, problem is for me, when I enable LTE, it will show it briefly, then show NO SERVICE.


    Big, big problem.

  • awould Level 1 (0 points)

    Check the AT&T coverage map. Most of the southeast valley in Phoenix, including all of Gilbert, has no 4G LTE service. It has "4G" service, which is the HSPA coverage. To get LTE service, go past Chandler Regional Hospital - nearly every part of Phoenix north and west of there has LTE service. Just not the southeast valley.


    It's why I will probably stick with Verizon when I upgrade my phone in a few weeks.


  • Pfeifler Level 1 (0 points)

    AT&T Labels:


    LTE - LTE for voice and data

    4G - 4G or AT&T Hybrid

    3G - 3G


    If you iPhone 5 is showing 4G, call to make sure your plan is LTE Data.  Some people did not activate correctly.  If it is LTE and your phone is showing 4G, go back to the store.



  • William Kucharski Level 6 (14,985 points)

    Alendrix wrote:


    I guess this is the price I paid for sticking with AT&T rather than jumping ship to Verizon.


    But at least you can make a voice call and use cellular data simultaneously.

  • BigBopper Level 1 (120 points)

    Have any of you with AT&T LTE issues talked to AT&T? All these sound like problems with either the cellular network or the configurations of the phone. I upgraded an iPhone 4 with AT&T service to an iPhone 5 and it has worked flawlessly. Whenever I am not on WiFi, I have LTE and it is quite fast 15-20 Mbs.

  • Berc Level 1 (0 points)

    AT&T has enabled LTE in most of the east valley as of 12/15. Im seeing data speeds of 30 Mb/s down and 3 Mb/s up.

  • TurboGPX Level 1 (0 points)

    I got myself a black iPhone 5 and my white a white one from AT&T.


    I live in Brooklyn, NY and has no problem connecting via LTE at home.


    I'm having problems connecting via LTE at work in mid-town Manhattan (29th Street to be specific) since I upgraded to iOS 6.1 from 6.0.1


    I saw the LTE logo with 3 bars but it won't connect to the internet and email.

    I then switch LTE off and was able to connect via 4G.


    Contacted AT&T and they said it's a "known issue" and is "working to fix it".

    But when???

  • William Kucharski Level 6 (14,985 points)

    I don't know if that's an LTE issue per se (I've seen it, too) but rather it seems like their LTE head ends have dubious Internet connectivity.


    For now, if you experience this just drop back to 4G (besides, your battery will thank you for it. )

  • TurboGPX Level 1 (0 points)

    Yeah that's what I do.

    I slide back to 4G every time I come into the office.

    It's kind of annoying to have to manually do that though.

  • William Kucharski Level 6 (14,985 points)

    It is, but I think it's AT&T's issue and they'll need to be the ones to fix it.

  • Everything iOS Level 1 (0 points)

    I went there today, they gave me a free new sim card and turned my phone off and on, and it magically worked! just go there, i had the same problem as you.

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