Failure returning from screensaver

Question

Level 1

4 points

Failure returning from screensaver

Hi people..

I upgrade to Mountain Lion about a month ago, but since then Im experiencing troubles when have to return from active screen saver.

Before the upgrade, if the screen saver was on, just move the mouse or hit the keyboard and then have to put the password, but now, dont shows the windows to put the password, anything I do, I have to push On/Off button, but I have external screen so I have to move the sheets or anything over the closed Mac book pro to press the button and even is no big deal, supposed that works just moving the mouse...

I dont know what to do, but really ****** me off...

Anyone may know the problem?

Best regards to all

Roger

Mac Pro, Mac OS X (10.7.2), Ipad 2, iPod Classic

Posted on Sep 21, 2012 2:53 PM

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Answer 1

BDAqua

Level 10

239,177 points

Sep 21, 2012 3:24 PM in response to arrambide

Hi Roger,

I wonder if it's a variation of this, of which I've seen many different symptoms...

Resolution

Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.

If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).

Additional Information

This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:

Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.
Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.

Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.

http://support.apple.com/kb/TS4135?viewlocale=en_US

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Answer 2

arrambide Author

Level 1

4 points

Sep 21, 2012 3:50 PM in response to BDAqua

Thank you so much on the fast response, But no.... Isnt the same problem.

My problem is that the screen saver is active, supposed to show the window to write the password as normally did on Lion or Leopard, etc but instead, you move the mouse o keyboard and nothing happens, the screen saver keeps active and there´s no way to get it off, have to press ON button, then the dialog box(window) appears and then can write the password to get it off.

Did I made my self clear?, regards again..

Roger

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